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  • Archived

Firefox crashes

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using wind… (read more)

When in Yahoo accounts, Firefox freezes when opening a new window (not a new Firefox browser). This problem does no occur when using a different browser. I am using windows 7.

Asked by RonStein 4 years ago

Last reply by FredMcD 4 years ago

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Opening new tab (firefox 57.0) causing BSOD in Win 10 with BAD_POOL_CALLER code

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've add… (read more)

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've added new Monitor (Dell U2417HJ) to my setup. I've done driver check/updating using Driver Easy, but BSOD still occurs. Next, I installed BlueScreenView to scan the *.dmp file. It shows that last crash was caused by tcpip.sys driver. Here is a link to my *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHYuADV-JbCiQYme Any help would be appreciated.

Asked by cagi 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

FIREFOX HANGS WHEN I RETURN TO A TAB PREVIOUSLY OPENED.

I find that often when I leave a tab running an application, eg. gmail, open another tab, work with it for a bit, and then return to the previous tab, theoretically still… (read more)

I find that often when I leave a tab running an application, eg. gmail, open another tab, work with it for a bit, and then return to the previous tab, theoretically still open, just inactive, Firefox hangs. The only way to get it to stop is to delete the tab and reload the application, again eg. gmail. I am on an iMac running EL CAPITAN version 10.11.6. Recently reinstalled Firefox after using Opera and then Safari for many months.

Asked by Leo Eckroth 2 years ago

Last reply by FredMcD 2 years ago

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firefox browser

i keep getting the foll;owing message which provents me from accessing my book marks firefox running but is not responding the old firefox process must be closed to open … (read more)

i keep getting the foll;owing message which provents me from accessing my book marks

firefox running but is not responding the old firefox process must be closed to open a new window

this message comes up when i try to load firefox

Asked by mmilner.co.uk 1 year ago

Last reply by FredMcD 1 year ago

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I have tried to fix the issue can someone please help me

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firef… (read more)

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firefox and it is not working. I went to my security and my firewalls and they are allowing firefox to access the internet. Please help me.

Asked by MG010107 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox not responding

For 8 years on 2 different computers we have had problems with Firefox browser not responding. Our Chrome browser works very well. We like Firefox but every time we try t… (read more)

For 8 years on 2 different computers we have had problems with Firefox browser not responding. Our Chrome browser works very well. We like Firefox but every time we try to use it it freezes up and we have to switch to chrome or Internet Explorer.

Asked by Charles 5 years ago

Last reply by FredMcD 5 years ago

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firefox stops responding several times each day - I have to kill the process

Version 54.0.1 Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the Well, this is embarrassing page… (read more)

Version 54.0.1 Firefox stops responding multiple times in a day. I have to kill the process using task manager. When I restart, I get the Well, this is embarrassing page". For example, I opened up Firefox to pay my Comcast bill and within a few clicks, Firefox stopped responding. Firefox constantly freezes and stops responding on Twitter. This has gotten much worse with the last two updates to Firefox. I really don't want to use Chrome (because of the tracking) but if this keeps up with Firefox, I'm just going to have to uninstall it.

I have a fully patched Windows 10 Pro computer. I have also tried uninstalling Firefox and re-installing it, but this doesn't solve this issue.

On this page there is a link to "Automatically add " information to this ticket, but when I click it it takes me to a web page that says "We're sorry, but we can't find what you're looking for."

Asked by johnawalkerjr1 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox & facebook freezing. Have to turn computer off to unfreeze. Factory reset Vista and still happening.

It seems to just be happening with Facebook but it freezes to the point that I cannot move the cursor. Ctrl alt del does nothing. The only option it to turn the laptop … (read more)

It seems to just be happening with Facebook but it freezes to the point that I cannot move the cursor. Ctrl alt del does nothing. The only option it to turn the laptop off completely and restart it. I have just gone through the process of a factory reset with Vista and the same thing is still happening. I synced Firefox before hand so is it my settings somewhere? I do have Adblocker, Ghostery and such installed too. I'm going to try Facebook on Explorer and see if it still freezes. I tried turning off the graphic acceleration thingy as someone suggested in another forum but it still happens. I can't believe that it is simply the laptop overheating as it seems to be so focused on just one site. Many thanks in advance to you all for help!

Asked by ElizabethL 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I get the "Well, this is embarrassing" screen and can't get past it. I can't bring forth Word or any other application. I can't do a thing!

I've tried turning off my desktop Mac at the power button, and when it comes back on, I get the "Well this is embarrassing" page. I cannot do anything after this! I'm c… (read more)

I've tried turning off my desktop Mac at the power button, and when it comes back on, I get the "Well this is embarrassing" page. I cannot do anything after this! I'm completely stuck. My cursor moves around, but nothing is clickable. I can't bring forward Word or any other applications.

Asked by karenhovet 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox freezes many times

Dear Gentlemen: I am using Firefox, version #43.0.4. I am having, an immense problem. I don't know, how many times exactly. Firefox will just freeze up, many times. With… (read more)

Dear Gentlemen:

 I am using Firefox, version #43.0.4. I am having, an immense problem. I don't know, how many times exactly. Firefox will just freeze up, many times. Without, any warning. After a while, it may start working again. Then it can, do it again. It is nothing for it to freeze, maybe 4 or 6 times. When I am using Firefox. I have clicked the reset button, a couple of times. I have even entered the command, netsh reset resetlog command. Or something like that, in the CMD. Firefox started working great, then it started freezing on me again. I don't know if it is my computer, that is dong this. I am immensely annoyed, with Firefox. The thing is, Internet Explorer can connect. I am seriously thinking of, using the Maxthon browser. It is a Internet Explorer, derived browser. At least it can work, without freezing up.

Sincerely,

Lowell Prater

Asked by 3086 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

firefox stops all browsing as soon as we access a specific site. I am behind a proxy..firefox works intell I access a specific site

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long … (read more)

When I access a specific site and only this site. all browsing stop and I can not access any other site or traverse the specific site. this does not happen intell I long into the site. This does not happen in Internet Explorer. we are also updated to the latest version of firefox. we are also behind a firewall and proxy.

Asked by mikejordan01 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

You find the problem and the answers are in programming language, then what does one do?

I posed this question and the answers were how to change the language in Firefox IE: german, spanich etc. Really? Lately FF freezes up and I can't scroll or do anything o… (read more)

I posed this question and the answers were how to change the language in Firefox IE: german, spanich etc. Really? Lately FF freezes up and I can't scroll or do anything over and over again. I close and open a new window and the same thing. I found my question on the board and it has suggestions: have you tried this? You can try to disable OMTC and leave hardware acceleration in Firefox enabled. I don't have any idea what a OMTC even is no less fix it. OR: Create a new profile as a test to check if your current profile is causing the problem. I didn't know I had a FF profile, but ok what has my name, password and personal info got to do with it freezing up? I am 70 years old and I do pretty good for an old lady but I don't speak programming. Can't someone say go here, click this, check this box, restart, etc. I left IE because of this exact problem. IE is sorry but it needs to close. Please, I am beside myself. Thanks. Betty Kim Komando suggested disabling shockwave and something else and I'm wondering if those two are a problem for me.

Asked by peaceofmind500 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

fire fox 46.0.1 is making my Internet Explorer Crash when I use the minus - button on my keyboard in the search bar. If I uninstall firefox it works just fine.

fire fox 46.0.1 is making my Internet Explorer Crash when I use the minus - button on my keyboard in the search bar. If I uninstall firefox it works just fine. Never had… (read more)

fire fox 46.0.1 is making my Internet Explorer Crash when I use the minus - button on my keyboard in the search bar. If I uninstall firefox it works just fine. Never had this problem before with firefox so I guess it's bye-bye firefox till the problem is fixed.

Asked by pkgrower 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox won't start from windows 10 startup folder

I tried adding a FF shortcut to the Windows 10 startup folder but, although it starts, nothing works; the task bar items are all unresponsive. Thunderbird, added at the s… (read more)

I tried adding a FF shortcut to the Windows 10 startup folder but, although it starts, nothing works; the task bar items are all unresponsive. Thunderbird, added at the same time, is OK and works fine. Any ideas why this is? Can it be fixed?

Asked by pjaj 3 years ago

Last reply by pjaj 3 years ago

  • Archived

Can't Up Or Download, FFox 76.0.1 Freezes

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. C… (read more)

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem.

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

I did a clean install, and my issue still persists. Anything else I can try??

Asked by JoeFromSD 1 year ago

Last reply by FredMcD 1 year ago