Firefox Support Forum

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.

Sometimes when I open a new tab and start typing an address, the tab disappears as if it never existed. Don't know how to replicate it, as it is random and happens just often enough to disturb me. Also not sure at which point the tab dissappears, while I am typing or when I hit enter.

hhaexchange

Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all common solutions i could google.

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., after which a few seconds later the tab reloads. If I was watching a video, that video is still there but has been reset to the start. There does not seem to be any particular trigger (I read another thread from about a year ago in which another user described the same problem.) I have never seen this kind of random reset/reload behavior in Firefox. Let me know if there is a way to collect more information if possible. Thanks for your time.

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Not sure the best way to describe the issue, but it seems like Firefox is not able to or doesn't clear memory when streaming Hulu for a while. It just slowly accumulates memory usage and eventually just hits a point where the tab crashes and doesn't continue until you close and reopen the site.

Is there a way to mitigate this or is it a known issue where it can't clear memory?

I have 32GBs of ram (about half occupied system wide), but Firefox appears to cap out globally between 7 and 8GBs, then Hulu freezes, forcing me to close the tab and go back to its home page.

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know why this happens. Does anybody has a suggestion what I can do? I use a MacBook pro from 2015 with OS 12.7.1 and Firefox 120.0.1 Thanks so far Tobias

Hi,

There seems to be many Firefox processes running which consumes large amount of CPU and memory (attached) - I have only opened a single instance of Firefox however there seems to be problems with this. I end Firefox processes and start anew, however it appears the same. I restart the computer and open firefox it appears the same. I'm not sure whats going on. This is impacting my PC performance negatively.

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar, but nothing i go into past history click on a previous search an boom google.com comes up

cleared all browser history stuff uninstalled reinstalled etc

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whereas on other browsers, in the instant, you can see the content of the page. You can test for example on that page: https://developer.vive.com/resources/vive-sense/

I work in a society where I need to have a brower with proxy support & security (firefox is the best to me) but that can work without waiting minutes to access a page, whereas it has been downloaded fast.

Opera is fast on vive.com, but that shit doesn't have proxy support, so I need configure firewall, put a gateway, and I really hate, it's a pure security fail (never put a gateway on windows, microsoft takes the control of your windows and scan your datas). We don't wish that in our society.

So I'm there to report you that, I think there is a problem and I really don't understand what can do firefox to make the user wait so much time, and it's not related to the processor, it's the same on my crappy laptop or on a brand new powerful 3D station. With opera, it's really in a second, and with firefox, it's a minute. Really weird.