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Webpages Failing to Load

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occ… (read more)

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occurred just now when typing in MOZILLA.COM. Everytime one of these pages fails I attempt it with Chrome or Brave, and it works just fine. It does not matter whether they're ventured to through Google links or other links, or whether I type the address in manually. It only happens sometimes, as other times the same page loads just fine.

Asked by AlexAtheus 6 months ago

Last reply by zeroknight 6 months ago

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (read more)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 6 months ago

Last reply by Paul 5 months ago

Performance

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in s… (read more)

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in safe mode. I recently formated the computer that's when the issue started to happen.

Asked by tiagoquintas 5 months ago

Last reply by zeroknight 5 months ago

Firefox browser keeps crashing on Windows 11

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least… (read more)

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least a couple of times a day. I have refreshed the Firefox app on my computer, tried turning off the extensions for a while (I use 2 add blockers), but nothing seems to fix the issue. I'd hate to switch to another browser but this is getting very frustrating.

I'd appreciate any help you could provide.

Asked by rickvsrick 5 months ago

Last reply by zeroknight 5 months ago

Firefox browser issue

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a we… (read more)

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a website. Only fix is to open and close it.

Asked by jfbristow6 5 months ago

Last reply by Paul 5 months ago

Primary PW not working

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. … (read more)

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

Asked by elisabery48 5 months ago

Last reply by Dropa 5 months ago

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (read more)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 5 months ago

Last reply by cor-el 5 months ago

lubuntu refresh rate issue

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it… (read more)

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

Asked by Tom Gallagher 5 months ago

Last reply by zeroknight 5 months ago

Padlock icon with red slash

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have… (read more)

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Asked by Damian Kulash 5 months ago

Last reply by cor-el 5 months ago

Firefox stopped loading websites and gives a Secure Connection Failed error code.

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during… (read more)

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

Asked by K9 Ready 5 months ago

Last reply by cor-el 5 months ago

Access to websites

I cannot access my bank on my computer. I have access to everything else. When I input my credentials all it does is continuously load. What seems to be the issue? I can … (read more)

I cannot access my bank on my computer. I have access to everything else. When I input my credentials all it does is continuously load. What seems to be the issue? I can access my banking through a different browser but not Firefox.

Asked by bjcaples 5 months ago

Last reply by cor-el 5 months ago

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 6 months ago

Last reply by zeroknight 5 months ago

Why do I have 16 tasks running in for Firefox in Task Mgr?

I have 4 tabs open, and my computer is running and running... come to find out, FF is running 17 tasks in the background... why? And what can I do? Thanks! my specs Int… (read more)

I have 4 tabs open, and my computer is running and running... come to find out, FF is running 17 tasks in the background... why? And what can I do?

Thanks!

my specs Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz 16.0 GB (15.9 GB usable)

Asked by pmbankowski 5 months ago

Last reply by zeroknight 5 months ago

Slowness

I contacted you the other day and refreshed which helped somewhat, today It would not come up aT all. I am contacting from edge at the moment. I am very frustrated. Is th… (read more)

I contacted you the other day and refreshed which helped somewhat, today It would not come up aT all. I am contacting from edge at the moment. I am very frustrated. Is there a chance I could talk to a live person; this takes way to long?

Dave Fisher [phone# removed from public support forum]

Asked by DaveDAF 5 months ago

Last reply by Stormbow 5 months ago