Firefox Support Forum

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

My picture-in-picture remains in full screen, even if I double click with my mouse. When I click the ESC button it just closes completely. I have restarted both Firefox and my computer, but I keep getting the same problem. Not just in YouTube either, also on other websites.

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

• "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

I am on the latest firefox version. When I copy and paste or type something into the url bar firefox just crash closes. In both my on-screen keyboard and physical keyboard. Even during multiple submits there is nothing in here -> Roaming\Mozilla\Firefox\Crash Reports\submitted Even this is in troubleshooting mode with same results. I captured the details during the crash. So don't know if it means anything. I have disabled all security controls and still the same results. This also happens with Google Chrome. Edge, Opera, Brave have no problems. I can click on links to open up sites.

AdapterDeviceID: 0x0412 AdapterDriverVersion: 20.19.15.4835 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: langpack-en-CA%40firefox.mozilla.org:105.0.3buildid20221007.134813,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:105.2.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,amazon%40search.mozilla.org:1.9,ebay%40search.mozilla.org:1.3 AvailablePageFile: 4988145664 AvailablePhysicalMemory: 4535050240 AvailableVirtualMemory: 138522555404288 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221007134813 CPUMicrocodeVersion: 0x27 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1666248630 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1666058670 LauncherProcessState: 0 ModuleSignatureInfo: {"ESET, spol. s r.o.":["eOppBrowser.dll","eplgBrowser.dll"],"Microsoft Corporation":["Windows.ApplicationModel.Store.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["certca.dll","certenroll.dll","wups.dll","wuapi.dll","Windows.Web.Http.dll","ondemandconnroutehelper.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","mskeyprotect.dll","ncryptsslp.dll","mlang.dll","explorerframe.dll","webservices.dll","Windows.Web.dll","twinapi.dll","vaultcli.dll","Windows.Globalization.dll","Windows.Security.Integrity.dll","CryptoWinRT.dll","msxml6.dll","BCP47mrm.dll","Windows.StateRepositoryPS.dll","wsock32.dll","dataexchange.dll","Bcp47Langs.dll","ktmw32.dll","winmm.dll","container.dll","daxexec.dll","Windows.Security.Authentication.Web.Core.dll","wininet.dll","OneCoreCommonProxyStub.dll","windows.staterepositorycore.dll","icm32.dll","directmanipulation.dll","iertutil.dll","urlmon.dll","wscapi.dll","FWPUCLNT.DLL","rasadhlp.dll","srvcli.dll","dbgcore.dll","npmproxy.dll","fltLib.dll","winhttp.dll","version.dll","webauthn.dll","dsparse.dll","cabinet.dll","capauthz.dll","DWrite.dll","Windows.UI.Immersive.dll","InputHost.dll","Windows.UI.dll","textinputframework.dll","MMDevAPI.dll","AudioSes.dll","OneCoreUAPCommonProxyStub.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","cryptnet.dll","winnsi.dll","usermgrproxy.dll","AppXDeploymentClient.dll","ColorAdapterClient.dll","mscms.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","wshbth.dll","usermgrcli.dll","taskschd.dll","netprofm.dll","nlaapi.dll","msimg32.dll","propsys.dll","d3d11.dll","WinTypes.dll","wtsapi32.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","fwbase.dll","firewallapi.dll","profext.dll","schannel.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","dpapi.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","cfgmgr32.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","wintrust.dll","bcryptPrimitives.dll","bcrypt.dll","ws2_32.dll","Wldap32.dll","oleaut32.dll","imagehlp.dll","rpcrt4.dll","kernel32.dll","shell32.dll","SHCore.dll","imm32.dll","shlwapi.dll","nsi.dll","sechost.dll","clbcatq.dll","setupapi.dll","psapi.dll","msctf.dll","gdi32.dll","ole32.dll","combase.dll","user32.dll","msvcrt.dll","advapi32.dll","ntdll.dll","wups.dll","srvcli.dll","NETAPI32.DLL","kbdus.dll","resourcepolicyclient.dll","wkscli.dll","NETUTILS.DLL"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","nss3.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"QFX Software Corporation":["KeyScramblerIE.DLL"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 67 StartupCrash: 0 StartupTime: 1666248620 SubmittedFrom: Client SystemMemoryUsePercentage: 73 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20221007134813","version":"105.0.3","vendor":"Mozilla","displayVersion":"105.0.3","platformVersion":"105.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-MSIX","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"winPackageFamilyName":"Mozilla.Firefox_n80bbvh6b1yt2","sec":{"antivirus":["ESET Security"],"antispyware":null,"firewall":["ESET Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-AU"],"availableLocales":["en-CA","en-US"],"appLocales":["en-US","en-CA"],"systemLocales":["en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1666246519,"media.gmp-gmpopenh264.lastDownload":1666246521,"media.gmp-gmpopenh264.lastUpdate":1666246521,"media.gmp-manager.lastCheck":1666246519,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19285,"firstUseDate":19285},"addons":{"activeAddons":{"langpack-en-CA@firefox.mozilla.org":{"version":"105.0.3buildid20221007.134813","scope":1,"type":"locale","updateDay":19285,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Language pack for Firefox for en-CA","name":"English (CA) Language Pack","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"signedState":2},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285},"webcompat@mozilla.org":{"version":"105.2.0","scope":1,"type":"extension","updateDay":19285,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19285,"updateDay":19285},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"task-continuity-sync-after-tab-change-rollout-40":{"branch":"sync-after-tab","type":"nimbus-nimbus","enrollmentId":"e682f230-a937-40b9-85d8-916127416814"},"tcp-rollout-phase-iii-tcp-on-by-default-for-50-existing-release-profiles":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"8134301d-46e9-4948-97d6-a3c617c67e66"}}} Throttleable: 1 TotalPageFile: 18135060480 TotalPhysicalMemory: 17061318656 TotalVirtualMemory: 140737488224256 URL: about:home UptimeTS: 101.83258 Vendor: Mozilla Version: 105.0.3 WindowsPackageFamilyName: Mozilla.Firefox_n80bbvh6b1yt2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

It periodically blinks and that breaks buttons that open menus and closes context menus from Firefox. Also disables some keys, the tested list is arrows, might need to test that on all. As it's version-independent, it might be a dependency issue. It also happens in safe mode, which is saddening.

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

Hello

I have just updated firefox 103.0 64bits on my pc windows 10. And bigs bugs : all web pages became huge zoomed at around 150 - 160% !

I managed to fix the huge zoom problem by installing this firefox extension : https://addons.mozilla.org/fr/firefox/addon/zoom-page-we/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

and setting all web pages to 90% zoom with it. But this is not a solution because firefox has to fix this bug since this update! :(

And the toolbar has become much higher, which decreases my screen height, it was better before! :( See my screenshot where i circled in red the height of the toolbar which has become higher! :(

even the tab bar has become higher! :( i managed to reduce it a little in height thanks to a code that i inserted in the file userChrome.css ,but the result is not beautiful : the texts are too flush with the line ( see my screenshot where i circled in blue the tab bar that i reduced with code in userChrome.css )

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for varying periods, then reconnects, only to disconnect again almost immediately. Gmail will not let me open another account from within the current account. This does not happen on my Android phone where Gmail works properly. Neither does it happen when I run Gmail through Edge on my desktop. Hence I presume it results from an interaction between Firefox100.0 and Gmail. My wife has exactly the same problem using her Microsoft Surface Laptop under W10 since this latest update.

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in technical terms.

The game is at https://wellgames.com/free_online/bubblez/

Thinking the game server might be down, I tried the Microsoft Edge browser, and the game plays as usual. I have not(to my knowledge) changed any settings or preferences inside Firefox, not added any new addons. I restarted Firefox in SafeMode, and the game still fails to load. It is stuck on the green circle as indicated in the attached screenshot.

Any help will be appreciated.