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  • Archived

Screenshot by Mozilla

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based… (read more)

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based on the "local" PC that is using it. I am in EST but it shows a different time zone which creates a problem. Since Mozilla Online is China based entity, I believe it is showing their timezone. I checked the settings and I could not find where to change the timezone to local time. This is key for many users as we need a "correct" local timezone.

Previous versions had this feature (automatically) and I did not have to set it up. Can we have the option to change the timezone please? Thanks.

Asked by azitam 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

How Do I Unsubscribe from an E-Mail Newsletter List that has no "unsubscribe" link

I have searched for this answer and can't find it, so I am hoping that it isn't here already and I just can't find it because of the way I am asking in the search box....… (read more)

I have searched for this answer and can't find it, so I am hoping that it isn't here already and I just can't find it because of the way I am asking in the search box.......I would like to unsubscribe from an e-mail newsletter I am getting, but there is no "Unsubscribe" link at the bottom of the e-mail like there is on most of them I do receive. Is there a way in the Moz://a web site that this can be done? I am using a "mask" e-mail address and have done an unsubscribe with a different e-mail newsletter, but this one, I am not able to do just a simple "Unsubscribe".

Asked by momof2innauvoo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to stop "Is your current browser giving you the best of the web" pop up on msn.com

I use msn for news and it daily gives you a pop up saying, "Is your current browser giving you the best of the web" and "Microsoft edge has new features built to..." It… (read more)

I use msn for news and it daily gives you a pop up saying, "Is your current browser giving you the best of the web" and "Microsoft edge has new features built to..."

It takes a good third of the screen, meaning I delete it each time and restore the rest of the screen. It's a pain in the rear multiple multiple times a day.

I thank you ahead of time for ideas and solutions.

Tom

Asked by holimukei 2 years ago

Last reply by cor-el 2 years ago

  • Archived

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox consumes 2 TB of RAM

firefox is very slow, crash several times. i need to close and reopen. it comes on average 2TB of Ram with 4-5 tabs open. version: 99.01 64 bit - slow when using you… (read more)

firefox is very slow, crash several times. i need to close and reopen.

it comes on average 2TB of Ram with 4-5 tabs open. version: 99.01 64 bit

- slow when using youtube

Asked by yasmushira 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which on… (read more)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Asked by Army1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Loading a web site

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing… (read more)

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing happens in "Standard". Most of my attempts are from links, but it won't load if I just load in a https. This does not happen if I use Safari as my default browser or just enter the web site on Safari.

Asked by fordrd 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Not getting Notifications in Messenger

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC. I am not getting new Noti… (read more)

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC.

I am not getting new Notifications in Messenger currently.

I KNOW there were replies to some of my own posts on my own facebook, but I have not received any Notifications in Messenger of these new posts.

I have searched and searched and keep getting help with things to do things that are NOT there, like a profile picture in the upper left...there IS no profile upper left!

This feature has seemly been fading as time goes on, used to get lots of Notifications in Messenger some time ago, and then it seems less and less.

I have received emails asking why I did no reply?

I would like to receive these Notifications in Messenger fully or at least have some control.

I am reading messenger on a disk top in Win 10 in Firefox 99.

Rich

Asked by racprops 2 years ago

Last reply by karv9 1 year ago

  • Archived

Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (read more)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Asked by Mike109 2 years ago

Last reply by SurferJ 2 years ago

  • Archived

Mailto has stopped working

I have always used Gmail to email links, but it has stopped working. In Settings/General/Applications, the 'mailto" gives only the options "always ask", "Firefox (default… (read more)

I have always used Gmail to email links, but it has stopped working. In Settings/General/Applications, the 'mailto" gives only the options "always ask", "Firefox (default)" and "use other". Previously the option to select Gmail was there. In fact, the list of applications only has 6 items instead of the numerous ones that were there previously.

Asked by lindabknight 2 years ago

Last reply by bodwyn 1 year ago

  • Archived

trying to sign in to Firefox from another computer gets message - "Blocked by content security Policy" how can I fix this?

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by co… (read more)

I am trying to sync my two computers together and I now find one of them is effectively locked out because every time I try to sign in I get the message - "Blocked by content security Policy" so how can I fix this?

Asked by Peter 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My homepage keeps changing back to MSN.com

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my… (read more)

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my homepage to just the standard firefox home, because I thought I was just crazy. It will not save my preference though, and I have no clue why. I do not have any extensions enabled or installed other than the ones that come with a fresh install of firefox. I even have those disabled right now. I have some themes downloaded, but I only am using the one provided my Mozilla. Nothing is allowing to save changes.

I will change it, and for like the next few times I open my browser, it will be saved, but after a day, its gone. I still have no clue as to why.

Can anyone help out?

Asked by Mariocraft95 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Kroger.com says I have ad blockers or pop ups - don't think I do

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups. I ha… (read more)

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups.

I have gone into Mozilla settings and included the Kroger address and an exception. I have cleared the cache. I have rebooted several times. Using Windows 11 laptop. I do not have any other browsers installed. I used AVG Security and Norton VPN, but nothing has changed since I last used Kroger.com.

Any ideas would be greatly appreciated.

Asked by Melissa 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox browser is now blocking pop-ups and I can't get into my account

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help t… (read more)

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help to fix these issues.

Asked by densusiemt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

HOW to stop searches from the URL box which is not long enough to show complete results. and mouse over does not work either. I want to search from the middle of the home page. Security issue? I will take the risk.

HOW do I stop searches from happening in the URL box? This is DRIVING ME CRAZY. The URL box is not long enough to show complete results and mouse over does not work eithe… (read more)

HOW do I stop searches from happening in the URL box? This is DRIVING ME CRAZY. The URL box is not long enough to show complete results and mouse over does not work either, so I PREFER to TAKE THE RISK and search from the search box on the middle of the home page. WHY has FF taken this control away from us? If it is a security issue, I would take the risk as the current problem makes the search suggestions limited in value since you cant see the complete suggestion UNLESS you go to the site

Asked by BertD FireFox 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Web Pages containing many small images do not display the images.

On an IPAD, when I do the identical search on Firefox and Safari, on Safari, the results contain many stores with each store containing many small images. While the store… (read more)

On an IPAD, when I do the identical search on Firefox and Safari, on Safari, the results contain many stores with each store containing many small images. While the stores display for both, on Safari the images do display, but on Firefox, the results do not display the images. The blank spaces where the images would go are visible, but no images occupy those spaces. An example would be to search for 'scooters'. No such glitch happens using Firefox on macbook air

How can I fix this, if I can.

Asked by Daniel B Davis 2 years ago

Last reply by cor-el 2 years ago