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  • Archived

Help with Error Message

I cannot login to Yahoo mail on Firefox. I get this message: An error occurred while processing your request. Reference #97.b77a4217.1617032828.126c59… (read more)

I cannot login to Yahoo mail on Firefox. I get this message:

         An error occurred while processing your request.
         Reference #97.b77a4217.1617032828.126c598b 

This might be a problem with Yahoo, but I am able to login on other browsers.

Any ideas?

Asked by Richard Ivanhoe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Looking for a solution/work around to the new FF protocols which do not allow exceptions

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpub… (read more)

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

Asked by BertD FireFox 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmarks maliciously being duplicated. How to fix this bug?

Good afternoon support, My bookmarks are being maliciously duplicated in some instances upwards of x7 times per bookmark. This has skyrocketed the total number of bookma… (read more)

Good afternoon support,

My bookmarks are being maliciously duplicated in some instances upwards of x7 times per bookmark.

This has skyrocketed the total number of bookmarks saved in excess of 100K+ with the current html file size 67,432kb up from 13,000kb on average which was still over-arched but a work in progress.

Steps Ive taken to date thinking it might resolve this nuisance to no avail include:

- Created a new firefox account - uploaded the previous html file - used various:

                        - computers (hp, acer, asus, lenovo)
                        - versions of firefox as well as freshed firefox
                        - windows & linux
                        - alternative web browsers due to frustration ie. chrome, chromium, opera, 
                        brave (c'mon at least im honest :) but am not a fan of their product in 
                        comparison to firefox so I am determined to make firefox work in my favour

- Manually edit, and delete the duplicates on a daily basis but lone behold they return with a vengance. The system usually freezes for a few seconds or minutes, but just last night it was instant with no lag then bsod.

I'm beyond frustrated and totally annoyed with all the wasted time and effort.

Anyguidance is much appreciated.

Thank you


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}

Asked by nsa432 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Do I have to get Microsoft's Edge if I am 100 % satisfy with Firefox. I think I'm being bully to get Edge.

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the … (read more)

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the biggest are Adobe and Microsoft. I had a cleaning done to my system and the results were amazing. I disable Apps I didn't need, uninstall App I did not use in a long time and disable services that did not provided me with any substantive experience or improvement in productivity. The results were amazing. My system was running faster than I have ever seen it run, including the first year after I purchase it. Well, about 2 hours later, I got this notification from Microsoft saying that I have to enable these optional services because Edge would make it better for me to serve the web and have a custom experience and get tailored adds based on my activity. If I had a choice I would pick No Adds. After I read their notification that I had difficulty reading and understanding little of it, I felt pressure to signed up with Edge as my browser. These services were eating my resources like there was no tomorrow and were effecting my productivity level. Microsoft's notification included a screen shot of the changes I did today in my settings with the disable buttons in Privacy and Personalization areas. I have all the required setting about diagnostics, etc. enabled, is there anything I can do to prevent them from using me like a cheap prostitute? Can they shot my account down for that? Is there any other OS providers I could get?

Asked by Agnostos 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot Read Bookmarks Bar Labels

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before t… (read more)

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before the "e's". I have attached an image.

Thank You,

Janet

Asked by JanetEC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Add-ons Manager

I'm getting the Add-ons Manager tab whenever I open up Firefox. Is there a way where I can have this turn off? Can't find any option in the setup options. Help appreciate… (read more)

I'm getting the Add-ons Manager tab whenever I open up Firefox. Is there a way where I can have this turn off? Can't find any option in the setup options.

Help appreciated.

Asked by Vincent 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

search generates "excessive traffic" page

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox… (read more)

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

Asked by robertrist 1 year ago

Last reply by Naheed 1 year ago

  • Archived

VPN Not working

Hello, I am having an problem with my VPN. It was there and now it's not (I'm sure it must be my fault). I have signed out and reset multiple times to no avail. In setti… (read more)

Hello, I am having an problem with my VPN. It was there and now it's not (I'm sure it must be my fault). I have signed out and reset multiple times to no avail. In settings it indicates it is on, however it does not give me the option to turn it off or on. In addition the icon on the Firefox browser also indicates it's on but the does not change color as before. Any advice is greatly appreciated.

Thank You For Your Time.

Bailey (aka) Donna Worden@deworden2000@yahoo.com

Asked by Baileys Words 1 year ago

Last reply by schnrl 1 year ago

  • Archived

Unable to connect to most sites.

After updating to Firefox version 87 on Mac, nearly every site I try to visit seems to be blocked. There is no warning or explanation shown it just fails to browse to the… (read more)

After updating to Firefox version 87 on Mac, nearly every site I try to visit seems to be blocked. There is no warning or explanation shown it just fails to browse to the website. For example, I cannot browse to https://llbean.com. I understand that these websites have all sorts of trackers built-in, but this seems a bit ridiculous. I cannot find an explanation of how to fix this problem that is up-to-date and actually works.

Asked by akeyw53 1 year ago

Last reply by Terry 1 year ago

  • Archived

A year later and still CANNOT Change Name of passwords in Firefox Lockwise?

Another user asked the same question May 2020 and nothing has changed. It is quite annoying to have Lockwise automatically name an entry often identical to the website ad… (read more)

Another user asked the same question May 2020 and nothing has changed. It is quite annoying to have Lockwise automatically name an entry often identical to the website address and sometimes just with the IP (e.g. http://10.0.0.1), and then to have no ability to change the name of the login :(

I sometimes have to go to the URL just to figure out what the URL link is. It needs to be allow the name to be changed to be able to make this more intuitive.

Can you please add this capability?

Asked by lesliedouglasconnor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Weird looking text in some websites.

Hi, this happens in some of the webpages that I visited recently. The font looks pretty weird here. But when I select that text and copy it and paste it somewhere else, i… (read more)

Hi, this happens in some of the webpages that I visited recently. The font looks pretty weird here. But when I select that text and copy it and paste it somewhere else, it fixes up. If anyone could help me fix this that would be awesome. Thanks!

Asked by styhoke1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks sync

Hi, I am unable to sync up the bookmarks from my previous mac to new one. I've synced the bookmarks on firefox account and am able to view them on my mobile when logged i… (read more)

Hi, I am unable to sync up the bookmarks from my previous mac to new one. I've synced the bookmarks on firefox account and am able to view them on my mobile when logged in.

I am however finding it impossible to sync on macbook even after signing in.

Asked by Sai Krishna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Excel Documents from SharePoint freezing in Browser

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does … (read more)

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does not fix the issue. This happens so fast, that when opening an excel via link, I don't even have time to choose the option 'Open in App'. I have already 'cleaned' my firefox, but the issue has not disappeared.

Asked by gabrielagalbier 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Search via address bar corrupted?

Hello! I am used to search via address bar (My browser: Firefox 87.0 64 bit, Windows 10 Pro, Build 19041.867 ). Since a few month I sometimes receive an annoying Message… (read more)

Hello!

I am used to search via address bar (My browser: Firefox 87.0 64 bit, Windows 10 Pro, Build 19041.867 ). Since a few month I sometimes receive an annoying Message wich I can not get rid of (image).

I deleted Firefox completely and installed it again. My Virus scan and Spybot Search and destroy did not report any results.

My only Add-on is AdBlocker ultimate.

Plugins: OpenH264 Videocodec and Widevine Content Decryption Module.

Search via Google did not help.

I suppose that something is corrupted.

I finally have no clue how to solve that problem and would be glad if somenone could help me.

Thank you in advance!

Asked by Flinsi_Hack 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Trojan reported by Malwarebytes. Blocks email attachments

How to overcome this Trojan threat? Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 4/5/21 Protection Event Time: 12:41 PM Log File: 7143c342-95b8-… (read more)

How to overcome this Trojan threat? Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 4/5/21 Protection Event Time: 12:41 PM Log File: 7143c342-95b8-11eb-838e-94c691a117ad.json

-Software Information- Version: 4.3.0.98 Components Version: 1.0.1173 Update Package Version: 1.0.39110 License: Premium

-System Information- OS: Windows 10 (Build 19041.867) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: www.fastmailusercontent.com IP Address: 66.111.4.87 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Asked by JT 1 year ago

Last reply by FredMcD 1 year ago