Firefox Support Forum

I have just purchased a new iMac. The retailer instakked all myold software, including Firefox. When I opened Firefox I found a number of bookmarks for companies with which I no longer have any deakings, and I tried to delete them, following the proceedures in Firefox Help. But it didn't work, either way. Can anyone tell me how to get rid of these annoying bookmarks?

Geof

For a few weeks now, I cannot start a You Tube clip using my favourite browser Firefox. When I select a clip, it displays with a rather blurred image. When I click on the red arrow to start the clip, nothing happens. Video clips from sites other than You Tube work fine. I tried opening a clip using Microsoft Edge and it worked fine. I am using Windows 10 64 bit and the Firefox is version 78.0.2. Any suggestions as to how to fix this?

I am using my desktop and in my local library website displaying the information for a book. There are several items displayed. The second field is the book title. I see this: +AddThis on every title line in place of the title. This same query works on my iPhone, iPad, etc. It works on Microsoft and Chrome but not FireFox. ????

Firefox was running slow and it recommended to perform a reset. After the reset all of my bookmarks were lost and not restored. I found the backups of the bookmarks and each of the stored backups gives the same error "unable to process file". I tried this on all of the files. How can I get my bookmarks restored?

Hi,

As the title suggests, Firefox is saving the wrong password for a login. Here's what I have done so far to fix the problem: 1. I just deleted all saved logins 2. Restarted Firefox 3. Re-entered the correct username and password

I keep getting "test" as the password instead of what should be the actual password as can be seen in the image. Note, I used a program to whiteout the username.

The two sites(Juno and Netzero) tell me my browser is not allowing cookies to be saved, so I have to sign in every time I visit these sites to check my mail. I must not have a setting set right?

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats any help many thanks

A few days ago I received the notification to upgrade to ver. 78.0.2 (32bit) FFox for windows desktop. I allowed it to perform the update and the log out and restart of the browser. When the browser finished loading, I found that I had lost everything. All my bookmarks, all my saved logins, all my saved passwords everything. Is there any possibility of getting them back from a hidden file or directory, or something??????

Firefox browser 78.0.2 is inconsistent when initiating a search.

Whether I 1) copy and paste or 2) type the search request into the address bar (or search bar to the right of the address bar), this version/program inconsistently but persistently ignores the request, providing a blank page instead.

This continues even after clearing the cache and history.

This has been so frustrating that I am considering Google after the past 7 years with Firefox.

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and manage exceptions doesn't work and also clearing caches and other cookies fails as well. The only way that works is by getting a shareable link and pasting it into an incognito tab and dragging the image onto the desktop. This doesn't work with other file types, only images.

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my home network NAS services. A single folder containing 5 bookmarks. Even when the laptop is off the folder on my desktop disappears, starting the laptop without networking (no way to sync) the folder will also be missing. Is there an audit trail of what is removing or modifying bookmarks? These are the only 2 devices using Sync. This same folder existed normally on both computers prior to enabling sync. I recreate it and it disappears within a day.

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Hi

I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://www.disneyplus.com/. When I press log in it doesn't show any details and I have to manually log in.

Thanks

Rich

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the options I'm aware of. I have tried to reset my password several times but the ""Master Password Box "" keeps popping up (even while typing this) and none of my previous nor current passwords open it and it's required before i can login to access any of my data and passwords etc.. Which i do not know what the password is anymore. I did know it bc i typed it in several times a day.... either Microsoft update or Mozz update happened and that password is useless now and i can not afford to lose this information!!! As stated, I'm losing biz as i type PLUS i can't pay my bills until I get back into my data. My IPhone and iPad and other devices are all caught up in this mess as well. I feel absolutely hopeless! One would think if you donate several hundred $ a year to Mozz and you'd think there would be some sort priority support for Donors. My other devices can't sign in either... Ive tried most everything I've seen in support and nothing seems to work. I feel as though the more i mess with it the deeper I'm sinking! I have a back up that is from 2018 which gaps the last 2 years of data and PW.. I Still have my old recovery key password that didn't work in the beginning when all of this happened, nor does windows master password work. I have everything backed up on a hard drive as well but I haven't gone down that road yet. I've been at this infinite loop for over a week now and I need some serious help please!!

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

When I go to Ebay my Inbox is Frozen with a list of all Country's Ebay is in and shows those Country's Flags. I can't get past it to see my messages. It's almost like my messaging was given a Virus. I called Ebay and they say they clearly see my messages and there is no problems on their end. HELP