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Add-Ons Problem

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible … (read more)

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible to open any website, it just load infinitely. I have disable/enable the last add-on on my task bar in order for Firefox to work properly. It's really annoying and it just started to be like that for about 2 week.

Asked by osc_ed_26 2 years ago

Answered by osc_ed_26 1 year ago

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<Home page being hijacked>

Even I have already set my home page as www.google.com (or even blank page), my browser is still directed to this website: https://www.newduba.cn/?f=qd_foxdh&ft=gjloc… (read more)

Even I have already set my home page as www.google.com (or even blank page), my browser is still directed to this website: https://www.newduba.cn/?f=qd_foxdh&ft=gjlock&--type=0&pid=1000

I have reinstalled the browser but nth changed. Appreciated if anyone provides help! Thanks :)

Asked by rice_kong 2 years ago

Last reply by McCoy 2 years ago

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History of the synchronized devices - Firefox Sync

Hello everyone, I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the e… (read more)

Hello everyone,

I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the exact date when I've removed this synchronization ? It would help me a lot to know that.

Also, is there a way to know from which device bookmarks/history/preferences have been added/modified. I'd like to show that all the bookmarks I've added to my account have been added from my current device.

Thanks a lot for your precious help, Best regards, Quentin

Asked by quent.mondot 1 year ago

Last reply by quent.mondot 1 year ago

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Fully updated verison of Firefox is returning messages that it is not a supported browser

On many websites, including for example (and reference to the screenshot shared) Firefox on my PC, which is running version 76.01 (64 Bit). I have received this message … (read more)

On many websites, including for example (and reference to the screenshot shared) Firefox on my PC, which is running version 76.01 (64 Bit). I have received this message on numerous websites, but Xfinity is the one that I am remembering now. Visiting Google.com also displays a warning that I am using an outdated version of Chrome. It also happens on slack.com

These issues started happening suddenly and I cannot determine a cause.

Otherwise, Firefox has been flawless and I would like to keep it that way.

Thank you so much for your help!

Asked by andrew.toig 1 year ago

Last reply by cor-el 1 year ago

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Znikla opcja "Często odwiedzane"

Witam, zawsze na pasku zakladek, jak pierwsza opcje mialem "Często odwiedzane" czy cos w tym stylu, po angielsku "most visited", pokazywalo mi ktore witryny najczesciej o… (read more)

Witam, zawsze na pasku zakladek, jak pierwsza opcje mialem "Często odwiedzane" czy cos w tym stylu, po angielsku "most visited", pokazywalo mi ktore witryny najczesciej odwiedzam.... mam teraz firefoxa 76.0.1 i znikla mi ta opcja, jak ja przywrocic?

Asked by dejwtabor 1 year ago

Last reply by TyDraniu 1 year ago

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I won't check a box that pre-agrees to being in "studies" I'm not aware of...but...

I won't check a box that opts me into observational and INTERVENTIONAL studies that I won't even be aware that I'm in since I don't look every 5 minutes at the settings a… (read more)

I won't check a box that opts me into observational and INTERVENTIONAL studies that I won't even be aware that I'm in since I don't look every 5 minutes at the settings and may do things like the evil sort of one fb ? did that changed your emotions.

That's a great example of why I moved to Firefox from Chrome and am wary of Facebook.

I'd be more than happy to check a box that says: "Please offer me any/all studies I may be eligible for including add'l questions to see if I'm eligible, with a reasonable stab at assent (not even informed consent). And of course whether data is anonymous (truly, as in after the study even if you wanted to you couldn't figure out which person was which), or not. Not anonymous may be fine....depending on the study. My very best, really, you're great....AND I'd be happy to discuss, advise (see below)...my 'toolbox' isn't simply biomedical. Darren


(Just me being pedantic now ignore this as you wish: And you say "study" ... I'm a researcher (sometimes)...IRB, grants, peer review, publications. Research is the "creation of generalizable knowledge." Is that what you're doing? I suspect you're doing more "quality improvement" where you figure out what works better for you...and SOMETIMES that is generalizeable knowledge (i.e., certain colors make people happy in every browser not Firefox specific), but do you publish it as peer reviewed research? Now, it's TOTALLY FINE if you don't and it's QI....but would specify that and not call it studies...call it...evaluating improvements or whatever. The use of the word 'study' and 'research' drive me nuts since when we talk to people about actual 'studies' and 'research' they conflate that with marketing evaluations of what makes us by more or which candidate we're interested in or how to sell things to us.)

Asked by Bikelink 1 year ago

Last reply by Bikelink 1 year ago

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signal spam certificate obsolrte

The site of signal spam is blocked since Mai 26, because their certificate is obsolete. When will it be available again (no information available because the site is bloc… (read more)

The site of signal spam is blocked since Mai 26, because their certificate is obsolete. When will it be available again (no information available because the site is blocked.

Asked by tcheboukine.jean 1 year ago

Last reply by cor-el 1 year ago

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FF 76.0.1 suddenly cannot logon to Chase.com in LINUX only. FF 76.0.1 in Win7 logs in fine

Apparently chase has "enhanced" their site within the last 2 weeks. FF 76.0.1 goes in to Chase fine in Windows but cannot login in Linux with 76.0.1. Chase tech help wa… (read more)

Apparently chase has "enhanced" their site within the last 2 weeks. FF 76.0.1 goes in to Chase fine in Windows but cannot login in Linux with 76.0.1. Chase tech help was of no help at all.

Asked by arc2 1 year ago

Last reply by arc2 1 year ago

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YouTube with Firefox

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click… (read more)

I can't use YouTube with Firefox on Mac. When I open YouTube, it acts like it is stuck and keeps reloading a previous page, over and over every 3 seconds so I can't click on anything. Strange. Yes, I cleared the Cache and it didn't help. I had an old mac and had the same problem and my new mac was just purchased this year. Any ideas?

Asked by Gordon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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error message

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find o… (read more)

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

Asked by davepoole 1 year ago

Last reply by FredMcD 1 year ago