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  • Archived

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why?

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why? Another example of "fixing" something that wasn't broke? Now, saving a… (read more)

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why? Another example of "fixing" something that wasn't broke? Now, saving a bookmark takes 2x the number of clicks, 2x the amount of time.

Asked by Mark 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

can't remove extension

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothin… (read more)

I would like to remove Avira Browser Safety but none of the directions at https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons seemed to help as there is nothing in my extensions folder in my profile.

Asked by mozilla.mb 8 months ago

Last reply by cor-el 8 months ago

  • Archived

extension icons not in the title bar.

I have latets version of Firefox (3/7/20) icons for my extensions always appeared on the top of the Home Page. Thney have since disappeared. I would like them back. Ho… (read more)

I have latets version of Firefox (3/7/20) icons for my extensions always appeared on the top of the Home Page. Thney have since disappeared. I would like them back. How do I do it? I went into con;fig and set aboutaddons to True. I can't find that either in Firefox. Any help would be appreciated Thanks, Steve

Asked by Steve 770 8 months ago

Last reply by cor-el 8 months ago

  • Archived

bookmarks went from a full list to only half a list, also can't delete or add any bookmarks

my bookmarks list chopped off half of them, then says use control shift b to see all bookmarks. When I do that another box opens on left side of page and it's empty and n… (read more)

my bookmarks list chopped off half of them, then says use control shift b to see all bookmarks. When I do that another box opens on left side of page and it's empty and no matter what I hit on there nothing shows up. I want either all my bookmarks back or at least be able to condense what I do have so at least can see and use the most important ones. I already deleted the json file, nothing happened.

Asked by mardk1 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

TLS handshake slow, times out after Mac Mojave update

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages… (read more)

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages!) Unlike others who have posted this issue, the same problem holds in Chrome and Safari. I have tried various fixes, including a new identity on my Mac, with no success. Last time the issue seemed to spontaneously resolve after a couple of hours and never reappeared until Mac updated again. While all this is happening, my email works fine, my husband's macbook pro (just like mine) works fine, and my iPad works fine. I have left this message on the Mac help forum, too, hoping someone will have some idea of what is happening. OS Mojave 10.14.6

Asked by sunolen 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I need to stop the "Warning: Potential Security Risk Ahead" everytime I go to a web page that I know is OK

Each time I go to a particular website or any of it's sub pages I get the "Warning: Potential Security Risk Ahead" popup page. I am positive the page I am going to is fi… (read more)

Each time I go to a particular website or any of it's sub pages I get the "Warning: Potential Security Risk Ahead" popup page. I am positive the page I am going to is fine but Firefox continuously asks me to "Accept the risk and continue". There seems to be an option to add a permanent exception but it is "greyed out". This has gotten very old and I need a solution sooner then ASAP.

Asked by slopbucket 7 months ago

Last reply by cor-el 7 months ago

  • Archived

How do I correct the wrong format for telephone number in autofill?

I cannot get rid of the +1 in front of the number. When I edit and delete the +1 and change the format with dashes, when I save, it reverts back to +1 with no dashes. Som… (read more)

I cannot get rid of the +1 in front of the number. When I edit and delete the +1 and change the format with dashes, when I save, it reverts back to +1 with no dashes. Some website forms do not recognize the +1 format withour dashes and only recognize xxx-xxx-xxxx.

Asked by ronhoover64 9 months ago

Last reply by Eve 9 months ago

  • Archived

Firefox tries to open webpages as document files

Quite frequently Firefox will either have trouble loading certain webpages (they will simply be blank with no apparent attempt to download any content until I close the t… (read more)

Quite frequently Firefox will either have trouble loading certain webpages (they will simply be blank with no apparent attempt to download any content until I close the tab and try again, sometimes more than once.

Other times, Firefox will, seemingly randomly attempt to open webpages as document files, as seen in the screenshot attached. Once this occurs it will generally occur repeatedly, and I will have to close the tab and try again several times to get it to work, if at all.

Asked by discountsaint 8 months ago

Last reply by cor-el 8 months ago