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  • Archived

Firefox crashes after 10 Oct 2017 update, reports not submitting, Firefox not reopening

Running MS-XP sp3 as OS with MFirefox as browser. Updated Firefox on Tuesday 10 October on my desktop machine. Instantly crashed. Got crash report box appearing. Report n… (read more)

Running MS-XP sp3 as OS with MFirefox as browser.

Updated Firefox on Tuesday 10 October on my desktop machine. Instantly crashed. Got crash report box appearing. Report not submitting properly on Restart or Quit. Have tried many times. Have also uninstalled and re-installed twice to see if that would cure the problem. No success.

Please note that I'm submitting this on a laptop - for obvious reasons.

Asked by MuddledMal 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Recently several websites have started in tabs all by themselves. How can I prevent this from continuing?

I will be doing something on Firefox and out of nowhere a tab opens up with an offer or to a website I have not clicked on or requested. Its as if Firefox has some kind o… (read more)

I will be doing something on Firefox and out of nowhere a tab opens up with an offer or to a website I have not clicked on or requested. Its as if Firefox has some kind of built in thing, maybe its from an add-on I don't know, but I am absolutely certain I have not caused it. It takes place while I am reading something, and have not clicked on anything. Any ideas how can I find out where this is coming from and put a stop to it?

Asked by DBEAK 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

my lap top is flickering

I have two problems. I received new Firefox through a newsletter and installed new Firefox quantum and after finish I started noticing flickering of the screen. Flicking… (read more)

I have two problems.

I received new Firefox through a newsletter and installed new Firefox quantum and after finish I started noticing flickering of the screen.

Flicking stops sometimes and then the screen settles down.

Second, I hear bell sound.

I use a HP laptop which is old - 10 yrs My Laptop is otherwise fine. I have anti virus program installed in my Laptop.

Kindly help to solve this problem

Asked by Vasu 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

how.can.I.get.'Signal'to.run.with.windows.x.p?

I.have.windows.x.p....and....firefox..and.want.to.run.a.secure.data.encription. Can.I.use.the."Signal".app,with.this.OS? It.is.by:Open Whisper Systems … (read more)

I.have.windows.x.p....and....firefox..and.want.to.run.a.secure.data.encription. Can.I.use.the."Signal".app,with.this.OS?

It.is.by:Open Whisper Systems

Asked by jonos 3 years ago

Last reply by Mkll 3 years ago

  • Archived

Prevent Ctrl+N from opening a new window in *Quantum*

Is there any way, either via about:config or a WebExtension, to prevent a new window opening in Firefox when Ctrl+N is pressed? This question was asked (and resolved) a y… (read more)

Is there any way, either via about:config or a WebExtension, to prevent a new window opening in Firefox when Ctrl+N is pressed? This question was asked (and resolved) a year ago via a Xul extension (see 1148778). So that solution is now out. Custom Windows keybinding utilities like AutoHotKey are not an option either, because this is for a work computer (don't have Admin rights). If there's no current solution, can the feature be requested?

Full disclosure: you can see I'm using 52 ESR, but I am closely following the 57+ adjustment period; I would much rather stay with Firefox than move to another Gecko or similar browser in June 2018. My hope is that by then, what may be seen as lost *Firefox* features via Tab Mix Plus, HCTP and AiOS will largely be added or at least planned to be added to the core browser by then.

Asked by kaitchison 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

Citibank Virtual Account Number (VAN) not working in Firefox

I often use Citibank's VAN and suddenly it stopped working. As I understand, Citibank's VAN is an add-on and Firefox explains well what developers should do to get them v… (read more)

I often use Citibank's VAN and suddenly it stopped working. As I understand, Citibank's VAN is an add-on and Firefox explains well what developers should do to get them validated by Firefox. Nevertheless, Citibank is driving me crazy for the last 3 months (and counting) as they do not take any action. They do not even say if they have contacted Firefox or not. I've done everything I possibly could, including sending print screens to a customer service supervisor and a Firefox link addressing the issue: https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox?as=u&utm_source=inproduct. Can you please help me and reach out to any of your IT buddies at Citibank to have this resolved? My current Firefox version is Firefox ESR 52.5.3 (32-bit): could the problem be related to this? Although Citibank's VAN was working perfectly well in Firefox ESR early Oct 2017.

Asked by Anonymous. 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Printing website using pdf printer

When printing website with samba pdf printer in Firefox 52.5.0. Pdf from some sites have selectable text but on some the pdf is just picture. Example: saved as pdf pict… (read more)

When printing website with samba pdf printer in Firefox 52.5.0. Pdf from some sites have selectable text but on some the pdf is just picture.


Example:


saved as pdf picture https://www.thetimes.co.uk/


saved as pdf text selectable https://www.google.ee/search?q=times&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&dcr=0&ei=uOtpWr61KMiG7gSOjYeQAQ

Asked by puine 3 years ago

Last reply by puine 3 years ago

  • Archived

Our company runs on an isolated server suite and we cannot send out the Mozilla crash file. Is there a tool to read the binary crash dump file.

We would like to be able to read the Mozilla crash file so we can determine why Mozilla is crashing. Again, we cannot send the file to you due to the nature of our syste… (read more)

We would like to be able to read the Mozilla crash file so we can determine why Mozilla is crashing. Again, we cannot send the file to you due to the nature of our system.

Asked by birdseyrk 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

Add-ons and extensions not working with Quantum

Firefox Quantum no longer works with the extensions and add-ons that I use; Tab Mix Plus has been with you guys from the beginning and also a hefty workhorse of Mozilla; … (read more)

Firefox Quantum no longer works with the extensions and add-ons that I use; Tab Mix Plus has been with you guys from the beginning and also a hefty workhorse of Mozilla; can you please explain why I can no longer customize Firefox the way I'd like... the reason I chose Mozilla over Safari or IE. Do I have to go back to the old version of Firefox for it to be useful or is this a problem that you guys are correcting? Been a satisfied user for years... until now. Thanks for the quick reply.

Asked by MJKiel 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. ok on IE and Chrome

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. works fine on IE and Chrome E.g. http://tourenplaner.bike-gps.com/TOUR/Gardasee/GardaseeN… (read more)

tours on http://tourenplaner.bike-gps.com/ aren't displayed properly on firefox. works fine on IE and Chrome

E.g. http://tourenplaner.bike-gps.com/TOUR/Gardasee/GardaseeNord/Mega-Marocche-Riva

Asked by Ed 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I can only open/close Firefox about 3 times then Firefox no longer responds to attempts to open. This affects Google chrome as well, 3 times open/close and LO!

when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. … (read more)

when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. After about the 3rd time Firefox will not open. Same with google Chrome which i use as well. The reason i don't keep Firefox or Google Chrome open is because of the other programs that i run on the PC requiring lots of memory. I can open 8 windows at one time but if i try another one the computer will lock up. I know it's a memory problem but it's what i have to work with. Even though i don't have any window other than Firefox open, after the 3rd shutdown it won't reopen. Only way to restore browser operation is to reboot. I'm suspecting that this problem may be involved with the failure of another program to close prematurely, almost before it's started it's operation. That program has almost 15K datapoints that i certainly don't want to lose. I didn't have this problem with the prior firefox browser, but i don't remember what version it was.

Asked by Telegrapher 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

After Win10 Reset - Are My Issues With FF Or Win10??

So I had to do a Win10 reset a couple weeks ago. Before the reset I was running FF ESR 52.5.2. Now I'm using 52.7.2. I've seen an article on here about the grey bookma… (read more)

So I had to do a Win10 reset a couple weeks ago. Before the reset I was running FF ESR 52.5.2. Now I'm using 52.7.2. I've seen an article on here about the grey bookmark background but I don't think that's what my issue is with the update to 52.7. I reinstalled 52.5 and the grey background is also still there along with a light blue highlight of any link I hover over. These were not there before the reset with this exact FF version running.

Also, I was using DownThemAll 3.0.1 with 52.5 and everything worked. With 52.7 it said that only the latest version of DTA was compatible so I d'loaded it but it is not showing up. When I went back and tried 52.5 again it also now says that the only version that's compatible is the latest even though before the reset everything was fine.

So I honestly don't know why before the reset my bookmarks looked different and DTA worked, but now after, the very same version of FF doesn't work and looks different. Thanks alot.

Asked by CT71 3 years ago

Last reply by CT71 3 years ago

  • Archived

Firefox will no longer load My Fitness Pal, and chrome will do it. Why? Firefox has been loading this site for years!

I have never had trouble loading a site. I use all of the typical spyware and other scans, and I have a clean system. The issue is myfitnesspa. The screen says that Firef… (read more)

I have never had trouble loading a site. I use all of the typical spyware and other scans, and I have a clean system.

The issue is myfitnesspa. The screen says that Firefox has detected a problem with the way the site is redirecting, and therefore it stops the site download, in the mistaken belief that the site would never load.

Then, I copy the URL and paste it in Chrome, and there it is, no problem.

Obviously, the problem is the browser...in this case, Firefox.

Is there a fix for this, and can I turn off the error detection so it will load the site as Chrome will?

Asked by timebuilder 3 years ago

Last reply by timebuilder 3 years ago

  • Archived

How to add multiple tabs without creating a new subfolder each time

HI, I have window one with tabs A B C, I right-click and save them all to a folder called ALPHABET I have another window with tabs D E F, but when I save these to ALPHABE… (read more)

HI,

I have window one with tabs A B C, I right-click and save them all to a folder called ALPHABET

I have another window with tabs D E F, but when I save these to ALPHABET I get

ALPHABET

  A
  B
  C
 [Folder Name]
        D
        E
        F

I want them all to be in one folder. Do I just have to move D E F back in to ALPHABET and delete [Folder Name] each time?

(I have tried multiple things, like even deleting the field [Folder Name] or changing it to ALPHABET, that just creates a new ALPHABET folder)

thanks

-Rudyard

Asked by rudyard 3 years ago

Last reply by rudyard 3 years ago