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  • Archived

Firefox crashes

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest cras… (read more)

After Firefox started to crash on each startup I tried to update. I removed Firefox using 'Programs' and tried to reinstall a new version but still no succes. Latest crash report: Crash-ID: bp-9bcf8b18-9d25-4819-a341-fa29f2170127 Thx for any help.

Asked by jerovera 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Windows Firefox crashes on start after 50.x to 51.0.1 update

Was running Firefox 50.something, and was offered 51.0.1 via Help / About. Pressed the button in that dialog to upgrade. Now Firefox won't start -- it brings up the Mozil… (read more)

Was running Firefox 50.something, and was offered 51.0.1 via Help / About. Pressed the button in that dialog to upgrade.

Now Firefox won't start -- it brings up the Mozilla Crash Reporter dialog. Pressing "Restart Firefox" from that just brings it up again.

Starting with profile manager ("firefox.exe -P") and creating a fresh profile doesn't help (the "Firefox - Choose User Profile" dialog works, but "Start Firefox" just crashes).

Starting in safe mode (as it occasionally offers me, or with "firefox.exe -safe-mode"

(Thus, I haven't tried the irreversible-sounding "Refresh Firefox" option, as I think the above steps imply that it is unlikely to help.)

Crash IDs (all submitted today by me, in chronological order): bp-e1156367-12d1-42af-b90e-b0fe22170127 bp-d90c6dcd-f9ed-4c6d-a6e9-5f5302170127 bp-5eae3f6e-e3f5-490b-afc7-edc312170127

At least one colleague at the same site is suffering a similar problem. This is a corporate site; it's possible https://support.mozilla.org/en-US/kb/websense-startup-crashes-firefox applies; I'm not sure how to tell whether that version of Websense is installed.

Asked by roadworthy 3 years ago

Last reply by philipp 3 years ago

  • Archived

Firefox crashes @ startup

every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but … (read more)

every time I open the firefox it crashes with a windows dialog box prompts to close the program i did every thing you suggest in the site as restart in safe mode etc but nothing changes

Crash ID: bp-3a422ff8-0389-4b2a-a236-3c0152170128

Asked by emad13 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

My Firefox browser started crashing with "Mozilla Crash Report" and does not open up. The latest crash report ID is: Crash ID: bp-00a1a37a-49cc-4c74-95c5-3463b2170128 Kin… (read more)

My Firefox browser started crashing with "Mozilla Crash Report" and does not open up. The latest crash report ID is: Crash ID: bp-00a1a37a-49cc-4c74-95c5-3463b2170128

Kindly help

Thanks Perween Zaman

Asked by pzaman 3 years ago

Last reply by philipp 3 years ago

  • Archived

I have lost the Firefox bar at the top of my email screen underneath the Yahoo bar, so it looks like an ad should be there but isn't (thank goodness).

I have this big space between my Yahoo search bar and my email list. It looks like an ad should be there. I can't see the Firefox bar that let's you block or unblock th… (read more)

I have this big space between my Yahoo search bar and my email list. It looks like an ad should be there. I can't see the Firefox bar that let's you block or unblock things. Twice it has popped up and I could click on the Close Ad button, but normally I can't see that to click on it. This just started this weekend. It looks like there was a Firefox update of some kind then. How do I get this gone??

Asked by happyazgal01 3 years ago

Last reply by cor-el 3 years ago

  • Archived

"Mail PDF" option in the PDF pulldown in the Print dialogue box does not work (it prints to the printer). The option works for other applications.

firefox 51.0.1 Macbook pro sierra See screen shot below. Mail PDF goes to printer instead of opening mail. All other browsers and applications work properly. … (read more)

firefox 51.0.1 Macbook pro sierra

See screen shot below. Mail PDF goes to printer instead of opening mail. All other browsers and applications work properly.

Asked by dogrot69 3 years ago

Last reply by dogrot69 3 years ago

  • Archived

Recently Renewed Certificate still being rejected by firefox but not Chrome or Internet Explorer

Hello, I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and hav… (read more)

Hello,

I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and have uploaded successfully. Works fine on Chrome and IE, however when I get to FireFox it says the below:

The owner of <website-name.com> has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Please can you explain why and if there is a fix. I am connecting via HTTPS on all browsers.

Thanks, Connor

Asked by Connor_Cargill 3 years ago

Last reply by cor-el 3 years ago

  • Archived

news feed on own website works fine on laptop, will not work on desktop, although both win 8.1 with FF 51.0.1

On my own site i placed a newsfeed. Works fine on laptop, but not on my (and others) desktop. Both machines run Win8.1 with FF 51.0.1 Also not showing on other desktop wh… (read more)

On my own site i placed a newsfeed. Works fine on laptop, but not on my (and others) desktop. Both machines run Win8.1 with FF 51.0.1 Also not showing on other desktop which runs Win10 and FF51 Feeds do work with Edge, Chrome, Android etc. Is this a bug? site is: www.jrkingma.nl/onder.htm and www.jrkingma.nl/parti.htm

news feed is from: www.belastingdienst.nl

Asked by Ronel 3 years ago

Last reply by Ronel 3 years ago

  • Archived

Every search in any browser only gets 403 (Forbidden)

Every time I type in a search in any search bar I get this Page. The URL will change to pertain to what was searched, and I can go to certain websites if I type in the we… (read more)

Every time I type in a search in any search bar I get this Page. The URL will change to pertain to what was searched, and I can go to certain websites if I type in the website URL directly. I have Deleted all history, Cache, and Cookies. I get the Same results in Firefox and Chrome.

Asked by kingofmyways 3 years ago

Last reply by cor-el 3 years ago

  • Archived

can't use wish list or cart on Amazon.com with Firefox but can with IE

Can access and browse on Amazon.com, but can't add item to my wish list, or delete item either, or use cart. Those functions work fine in IE, and worked in Chrome which … (read more)

Can access and browse on Amazon.com, but can't add item to my wish list, or delete item either, or use cart. Those functions work fine in IE, and worked in Chrome which I used before switching to Firefox. Should I switch back to Chrome, or is there a compatibility issue with Firefox and Amazon? My Kaspersky puts sites like Amazon into a "proctected" browser window to protect my financial data, is there an issue with Kaspersky? Thanks

Asked by pixlwiz 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes, particularly when running facebook.

Hi, Has there been a recent update that has made fiefox go a bit funny? For the last couple of weeks when using firefox, I have seen the browser slow up (particularly on… (read more)

Hi, Has there been a recent update that has made fiefox go a bit funny? For the last couple of weeks when using firefox, I have seen the browser slow up (particularly on facebook), until it his the point where you can't do anything with the mouse and it crashes. The only way to resolve it, is to open task manager and end the session. I have reinstalled Firefox several times and even cleared my browsing history, passwords etc, but nothing has helped.

Asked by evan.jo2 3 years ago

Last reply by cor-el 3 years ago

  • Archived

anyone care to explain?

i'm seeing a bunch of anomalies such as taskbar buttons closing & reopening without my doing anything to cause it. i'm seeing flashes of some sort of changes to the t… (read more)

i'm seeing a bunch of anomalies such as taskbar buttons closing & reopening without my doing anything to cause it. i'm seeing flashes of some sort of changes to the top window border. i'm seeing the text input stop responding momentarily. i'm seeing windows open & close before i can see what they are. i'm seeing a busy icon for the mouse pointer while some of these things are happening.

the browser itself hasn't crashed & the plugins haven't crashed (though flash crashed a time or two). i turned off the automatic adjusting of the clock & that caused things to stop for about a minute or two & then it began doing it again.

it is beyond annoying & justifiable reason for me to not only uninstall firefox but also speak of the avoidance publicly.

Asked by anwaypasible 3 years ago

Last reply by anwaypasible 3 years ago