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  • Archived

Cannot access aol thru Firefox for the last three days.

For the last three days I have been unable to access my aol mail account thru Firefox. I can access my gmail account thru Firefox. Additionally I can access my aol acco… (read more)

For the last three days I have been unable to access my aol mail account thru Firefox. I can access my gmail account thru Firefox. Additionally I can access my aol account through Safari.

Asked by lollie001 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

won't upload my screenshot to go with my question to mozilla support forum

Hi! Ironically, I'm trying to post my original question on this forum for the first time, but I can't get my screenshot to upload so I can attach it to the question I'm a… (read more)

Hi! Ironically, I'm trying to post my original question on this forum for the first time, but I can't get my screenshot to upload so I can attach it to the question I'm asking.... I searched and couldn't find anything about this issue in your support forums. All topics/answers related to problems attaching images or docs to email or other websites etc... nothing about just trying to get a screenshot to show you guys to help you answer my question. Note: I tried to attach it as a png I also tried to attach it as a jpeg and adjusted the size on repeated occasions. Not sure what I'm doing wrong?

Basically it allows me to click the "browse..." button below, and it opens up on my mac so I can attach the file - but it just gets in a continuous loop (little icon circling...) like it's "uploading" but it never stops and the image never shows up - it never loads. I've restarted, re-entered, everything... I even tried to attach it to this question but ran into the same problem. So - any help would be appreciated. Thanks! B

Asked by mac4me 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I cannot restore my backup bookmarks

I created backup bookmark files in HTML and .JSON files. None of them seem to have any information in them anymore. I checked after I created them and they were fine bu… (read more)

I created backup bookmark files in HTML and .JSON files. None of them seem to have any information in them anymore. I checked after I created them and they were fine but once I moved them to a new computer they no longer work. How do I get my bookmarks back? What is the point of creating these files if they don't work?

Asked by reynbear1 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I get someone who signed in off my computer? No sign in bar

A friend of mine came over and used my computer. He signed in and now I can't find the sign out icon to get him out of my computer. Sometmes I get the printer icon and so… (read more)

A friend of mine came over and used my computer. He signed in and now I can't find the sign out icon to get him out of my computer.

Sometmes I get the printer icon and sometimes I don't why? When I need to print something I can't with out that icon.

Asked by creativelady1 5 years ago

Last reply by cor-el 5 years ago

  • Archived

firefox browser won't load status bar on xfinity video clips. chrome does load s-bar.

I have the latest version of firefox browser. For 2 months, the status bar has NOT appeared when an xfinity video-of-the-day is played. The comcast technician accessed it… (read more)

I have the latest version of firefox browser. For 2 months, the status bar has NOT appeared when an xfinity video-of-the-day is played. The comcast technician accessed it on his i-pad and the status bar worked. I then used a chrome browser on my computer, and the status bar is fine. But the firefox browser will now load the status bar. Is this a programming issue, or is it a setting? It worked fine in Firefox for 10 months. It came back on once, for a short time, but now it hasn't worked for over a month. Thanks

Asked by Trolltown 5 years ago

Last reply by Trolltown 5 years ago

  • Archived

How do I place my 1Password extention into Firefox on my Mac OS 10.7.5 ?

Firefox 39.0 allows my 1Password Extension to show the icon and functions properly. Firefox 46.0.1 does not display the 1Password icon and refuses to allow access to my 1… (read more)

Firefox 39.0 allows my 1Password Extension to show the icon and functions properly. Firefox 46.0.1 does not display the 1Password icon and refuses to allow access to my 1Password app.

I have the 1Password License but can't seem to find how to get it approved by Firefox.

    Help ?     

mer7dian

Asked by ontogeny 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Cant Update or delete Skype for Windows desktop 6.11 (KB2876229)

For windows XP, Firefox browser with Skype Add On and BullGuard protection. Already tried turning Bullguard off to add skype update now I cant even delete the Windows upd… (read more)

For windows XP, Firefox browser with Skype Add On and BullGuard protection. Already tried turning Bullguard off to add skype update now I cant even delete the Windows update I no longer need or want.

Asked by jetsound1 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Browser Backgrounds has messed up computer

I thought I would make my own background, and downloaded the BrowserBackground from the Mozilla browser window suggestion and link. The computer has not been right since.… (read more)

I thought I would make my own background, and downloaded the BrowserBackground from the Mozilla browser window suggestion and link. The computer has not been right since. I feel like I'm being assaulted by visuals each time I open a window, and all my links are gone. How do I get it out? What do I look for to eliminate it? thanks.

Asked by artings 5 years ago

Last reply by Kyle K. 5 years ago

  • Archived

How do I get Business.com?

people are voting for businesses they like, today is the last day to vote and I wanted to vote for Dr. Jason Halverson at business.com. and I do not know how to get ther… (read more)

people are voting for businesses they like, today is the last day to vote and I wanted to vote for Dr. Jason Halverson at business.com. and I do not know how to get there to vote, do you know how I get to that place to vote?

Asked by cloraconn 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

FRUSTRATED-TWC takes 1 minute to load-Can't Save Cookie!

Totally frustrated. Whenever I try to log into TWC email, it freezes and takes 1+ minute to load each page! Why? - It doesn't matter I saved the cookie - It doesn't … (read more)

Totally frustrated.

Whenever I try to log into TWC email, it freezes and takes 1+ minute to load each page! Why?

- It doesn't matter I saved the cookie - It doesn't matter about allowing all popups - It doesn't matter when I update all the permissions

Firefox. Whats going on? Why can't I control the cookies or save the cookies?

I allow session data so my personal info is not on it 24/7.

Totally crazy because it is a bug in Firefox.

All updated programs, sivlerlight, flash, etc.

Why can't I add exception when I click on the I with a circle and the lock next to the website.

Asked by quietone2016 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

firefox mixes up my gmail accounts passwords

I have two gmail accounts one main and a secondary. After checking my mail in the secondary account the secondary password has overridden the password of my primary accou… (read more)

I have two gmail accounts one main and a secondary. After checking my mail in the secondary account the secondary password has overridden the password of my primary account. On second attempt of writing password the primary password will enter correctly. I have even tried to remove the secondary account but it still remains. I have Windows 10 with the latest updates as well as the latest Firefox version.

Asked by Dave1949 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Computer running Vista with 4 RAM and 103GB of free space on a 225GM capacity hard drive keeps crashing editing pictures or starting Windows Live Movie Maker.

Recently installed Mozilla, and now cannot run Windows Live Movie Maker. Computer crashes(Screen displays geometric image) and have to hold start button to restart. CNT/… (read more)

Recently installed Mozilla, and now cannot run Windows Live Movie Maker. Computer crashes(Screen displays geometric image) and have to hold start button to restart. CNT/ATL/DElete does not work. If working with alot of Excel data, or editing pictures, computer also crashes. Did not have any problems crashing while running Google Chrome for years. Is Mozilla the problem?

Asked by KPrice 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I prevent my cursor from showing the detailed URL for every link it comes to?

while on a web page, each time my cursor is moved over a potential link, the detailed URL for that link appears in a box adjacent to the cursor and often interferes with … (read more)

while on a web page, each time my cursor is moved over a potential link, the detailed URL for that link appears in a box adjacent to the cursor and often interferes with my accessing a chosen link. How can I get rid of this URL appearance while moving my cursor over links?

Asked by glenndu 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Missing slide bar unless in reader view

I go to a web page, and the slider bar on the right is missing. I go to Reader View and it is there. So, unless I am Reader View, I am unable to scroll down web pages. S… (read more)

I go to a web page, and the slider bar on the right is missing. I go to Reader View and it is there. So, unless I am Reader View, I am unable to scroll down web pages. Solutions I have tried... maximizing and minimizing screen, screen resolution, enlarging and shrinking the screen. I have tried turning on auto scroll and it does not work on web pages but does work in Reader View. I restarted my computer, and even reset Firefox, (big mistake, like starting over). Now here's the weird part... I took a screen shot and put it in a power point. Low and behold, I could see the slider. HOWEVER, when I went to slideshow, it was gone again. I know it is there, I just can't seem to access it. The main point is, when I am not in Reader View, I have no slide bar and cannot scroll.

Asked by sbuske1958 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox freezes. I can not use for anything. It never use to do that. It started doing that when I gave in, into intalling windows 10 from window 7.

Firefox freezes. I can not use it for anything. It never use to do that. It started doing that when I gave in, into installing windows 10 from window 7. However I reverte… (read more)

Firefox freezes. I can not use it for anything. It never use to do that. It started doing that when I gave in, into installing windows 10 from window 7. However I reverted back to windows 7 because of it, but it did not get rid of the problem. I could hear my CPU processor fan speed up when it does work for a short while and its going to freeze up. I have use explore to access my email, when I can not get it into Firefox. I have to use task manager to get it off the screen. I have tried everything I know from uninstalling and reinstalling it. I have gone through internet options and deleted all pass history etc. Nothing works.

Asked by Minguito1 5 years ago

Last reply by FredMcD 5 years ago