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  • Archived

A device began syncing with the devices connected to your Firefox account

I received a stunningly unhelpful email today (image attached) which is completely pointless unless I *was* the person syncing a new copy of Firefox on another laptop. I… (read more)

I received a stunningly unhelpful email today (image attached) which is completely pointless unless I *was* the person syncing a new copy of Firefox on another laptop. If this wasn't me, how do I know? What device? What location? What exact time? And if I had any questions - as in 'this wasn't me - what do I do now?' where's the email address / what forum do I raise this in?

It's a bad email because 1) the grammar is awful - why not just say "a new device began syncing with your Firefox Account" 2) it should include an "if this wasn't you, please go to... and change your password now" comment.

Thanks for a cool browsing experience, but please fix this email!

Gaz

Asked by gazumped 4 years ago

Last reply by gazumped 4 years ago

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Netflix doesn't work with Firefox 42.0b7

Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB la… (read more)

Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB landline Internet, OS Win 8.1 Home. With other browsers, e.g. Chrome and IE, Netflix works OK. I've read and followed the instructions on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , but to no avail. I have all the relevant checked up-to-date plugins. I'd be glad of any advice.

Asked by ericrose 4 years ago

Last reply by ericrose 4 years ago

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when I updated to version 42 some how it got locked up trying to update the "update" log. the activity icon keeps spinning and the staus4ever addon bar stays ac

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I tr… (read more)

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Asked by lxllrl11300 4 years ago

Answered by guigs 4 years ago

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malware installed after 42.0 update

I had a big night writing lab reports last night (so much fun). However during that time Firefox updated to 42.0. When I turned on my computer this morning I was receivin… (read more)

I had a big night writing lab reports last night (so much fun). However during that time Firefox updated to 42.0. When I turned on my computer this morning I was receiving an error message "from Microsoft Internet Explorer" which was very obviously malware. It came up with an error code of PORNDROID9007QD1 and would persistently make a high pitched beeping noise. It gave two options: "Leave page" and "stay on page" (no browser was open).

I did not do any questionable browsing or downloading. I have virus protection installed, and I'm also very security conscious having been on the internet for most of my life and know dodgy content when I see it. I don't download music, movies, or programs.

I can only find one other person with this issue online (http://www.wilderssecurity.com/threads/code-porndroid9007qd1-insufficient-privileges-to-post-in-browser-hijacks-forum.381267/) and they only got this issue the other day as well. From reading there it appears to be a javascript bug originating in Chrome, but I don't use Chrome. Yes, I have a Chromium browser installed (Maelstrom) but have not used it in months.

I'm thinking this might be a new threat that just hasn't been identified yet, but the only thing that changed on my computer last night was Firefox updating.

Has anyone else had this issue?

Asked by NoSyt 4 years ago

Last reply by NoSyt 4 years ago

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Can windows 10 scan content in the Firefox browser?

I understand that Win 10 can scan content on a computer. I assumed that this was on the Edge browser. It got me thinking that maybe Win 10 can scan content on all brows… (read more)

I understand that Win 10 can scan content on a computer. I assumed that this was on the Edge browser. It got me thinking that maybe Win 10 can scan content on all browsers. Does anyone know for sure, (as opposed to guessing or ruminating,) about this? TIA

Asked by arinborn 4 years ago

Last reply by arinborn 4 years ago

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I have 2 plugins that won't update. Why is this?

Ever since a few updates ago, 2 of my plugins, which are quite popular, won't update. I keep getting an Application Initialization error for both. They are Adobe Flash … (read more)

Ever since a few updates ago, 2 of my plugins, which are quite popular, won't update. I keep getting an Application Initialization error for both. They are Adobe Flash Player and Adobe Reader. Thank you!

Asked by UnusuallyClueless 4 years ago

Answered by jscher2000 4 years ago

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Firefox keeps on crashing

"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a c… (read more)

"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. (Which does nothing)

This happens up to 3 times in a minute. Then it runs for a while and maybe the next day crashes again. Not sure whether it's add ons or something.

Any help appreciated.

Asked by l22W 4 years ago

Last reply by l22W 4 years ago

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Firefox crashes

When I try to watch video on demand on my Xfinity account, Firefox crashes. The message says that shockwave Flash has crashed. If I choose Stop Plug-in, I get "Adobe Fl… (read more)

When I try to watch video on demand on my Xfinity account, Firefox crashes. The message says that shockwave Flash has crashed. If I choose Stop Plug-in, I get "Adobe Flash plug-in crashed." I have to open Explorer browser to be able to watch the shows on demand on my laptop. This problem disappeared when I updated to Windows 10. It seems to have returned. Am I alone with this issue?

Asked by ruthf227 4 years ago

Last reply by cor-el 4 years ago

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Why can't I "log in" on the mint.ca site?

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...t… (read more)

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

Asked by jukioy 4 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

Firefox froze on the nav links below the visible line on this page: http://weldtables.com/ Is there something I can do to fix this or is this buggy behavior?

Windows 10, the new MS browser handled the page OK. Firefox froze on every link ( ALL | BEST SELLERS | PRO SERIES | FAB BLOCKS ). That is about all I know about it. … (read more)

Windows 10, the new MS browser handled the page OK. Firefox froze on every link ( ALL | BEST SELLERS | PRO SERIES | FAB BLOCKS ). That is about all I know about it.

Asked by sdewolfe 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Archived

firefox quits responding halfway through loading a page using Windows 10

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help a… (read more)

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help articles and nothing worked. The problem started after installing Windows 10 and often happens on Politico and Fox News. I have tried uninstalling and reinstalling. After the uninstall I scanned the registry with ccleaner

Asked by Thrasher70 4 years ago

Answered by Thrasher70 4 years ago

  • Archived

How to prevent Firefox opening webpages without using proxy?

In Firefox i set an SOCKS5 proxy. But for the past months it is numerous case that i accidentally accessed webpages being not proxiffied / not using proxy and i was unawa… (read more)

In Firefox i set an SOCKS5 proxy. But for the past months it is numerous case that i accidentally accessed webpages being not proxiffied / not using proxy and i was unaware about this and realised the fact too late..

For example after proxy managing plugin installation or i temporarilly disabled proxy.

My aim is to prevent me accessing webpages without proxy. I mean somehow locking the firefox proxy configuration so even plugins cant modiffy my firefox proxy setting.

Just want to be sure i will never access internet without proxy.

Having latest Firefox and WIndows Vista.

PS: i sitll need unproxiffied access to certain websites. I have the whitelist in my Firefox proxy configuration now.

Asked by #367259 4 years ago

Last reply by guigs 4 years ago

  • Archived

Firefox crashes - assertation failed

I am experiencing random occasional crashes with new Firefox versions 40 (40.0.2 , 40.0.3 both so far). They just happen randomly after a while of browsing. Sometimes it'… (read more)

I am experiencing random occasional crashes with new Firefox versions 40 (40.0.2 , 40.0.3 both so far). They just happen randomly after a while of browsing. Sometimes it's triggered by just a mere mouse cursor movement (really strange..). Anyway here are some details.

This is what I see in .xsession-errors file after a crash:

case 1) firefox: ../../src/XlibInt.c:595: _XPrivSyncFunction: Assertion `dpy->synchandler == _XPrivSyncFunction' failed.

case 2) firefox: ../../src/xcb_io.c:385: _XAllocID: Assertion `ret != inval_id' failed.

The 2nd case happens much more often than the 1st one.

$ uname -a Linux bt 3.2.6 #1 SMP Fri Feb 17 10:34:20 EST 2012 x86_64 GNU/Linux

I'm using a bit old linux distro backtrack 5 R2. I know this is kinda outdated distro and you will probably not gonna rash into fixing this, but I just couldn't find any info about those failed assertions, so I'm posting it here. In case you find out how to fix it or workaround it (so the new version of Firefox do not crash for me), please let me know.. Thank you!

Asked by ivanj 4 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

How can I override internet explorer's blockage of my download to XP?

I just restored a fifteen year old computer. It runs on Windows XP. When I go in on internet explorer and try to download Firefox, I get security messages. I've tried … (read more)

I just restored a fifteen year old computer. It runs on Windows XP. When I go in on internet explorer and try to download Firefox, I get security messages. I've tried to override the blockage by going to security in tools, but nothing works.

Asked by TTRhoades 4 years ago

Answered by cor-el 4 years ago

  • Archived

How to prevent old UserProfile settings overrule the locked down mozilla.cfg

I've a locked down deployment of Firefox v.42. which works great. I use the method of the mozilla.cfg and the local-settings.js. The user can't change the settings which… (read more)

I've a locked down deployment of Firefox v.42. which works great. I use the method of the mozilla.cfg and the local-settings.js. The user can't change the settings which I specify.

But when a user has an old "Mozilla" folder in their user profile these settings overrule. I can't find an answer how I can prevent this.

With other words, I don't want the Firefox settings in the user profile to be loaded. (Because I am virtualizing FF for a point solution).

Asked by alpejan 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I have lost my saved passwords after firefox sync with firefox for iOS

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over al… (read more)

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over all devices and all my stored credentials are gone. I need my credentials restored otherwise I will never be able to access a lot of web pages.

Asked by bws 4 years ago

Last reply by rnewman@mozilla.com 4 years ago

  • Archived

Firefox crashes

Firefox is crashing so frequently that I can't use it anymore. The days without crash reports are the days I did not use it. It crashes with flashplayer, at Facebook news… (read more)

Firefox is crashing so frequently that I can't use it anymore. The days without crash reports are the days I did not use it. It crashes with flashplayer, at Facebook news feed, at a brazilian ebay website (mercadolivre.com.br) and it has been impossible to use it. It crashes always when I close it.

Here are the reports

bp-e093433e-0939-4363-aca6-d4ab82151117 16/11/2015 22:34 bp-ed684fe6-4a40-4464-92e3-c36422151115 15/11/2015 21:45 bp-6b35d810-73c1-4fb8-8b9e-4ff762151115 15/11/2015 16:48 bp-2cecb1c7-fe35-4d29-9342-e303b2151106 06/11/2015 13:28 bp-7400f929-f5ce-422b-ab8d-957662151106 06/11/2015 08:45 bp-3753fbe6-fe59-47de-8a42-0456b2151031 31/10/2015 17:24 bp-459037a7-1893-4d28-a007-9f50b2151030 30/10/2015 11:28 bp-2d8a4989-cfd0-4040-84b5-e06442151030 30/10/2015 08:55 3d4ae350-491b-4e5f-9cf7-ab7c0a7bf0c3 28/10/2015 00:21 bp-cd5d7bb2-8807-4a74-a019-ff6102151027 27/10/2015 19:56 bp-c3750a90-64b8-4aed-912a-3358a2151027 27/10/2015 12:43 bp-a59ebd78-7288-4225-b3f3-f95982151025 25/10/2015 18:14 bp-f6de5a8f-a821-4644-9d62-870b82151025 25/10/2015 12:36 bp-bc3847b9-eaf9-4d75-a400-cb54c2151023 23/10/2015 15:58 bp-8610906f-817b-4f1a-843f-6dab32151023 23/10/2015 14:44 bp-dc428296-9caa-4372-9246-5cb602151023 23/10/2015 12:18 ae60b128-9515-434a-ad0f-d6d7d0b49711 23/10/2015 09:34 148c9838-b8ea-41ff-a9a0-02127fb41ee7 22/10/2015 19:21 bp-91401cd0-3cc6-4c09-a15a-3daf62151021 21/10/2015 19:15 bp-004abdff-f091-462f-b4bf-c7fe62151020 20/10/2015 16:54 bp-72b44e5e-acc3-482c-8db8-012ba2151020 20/10/2015 16:35 bp-b76b15d9-9900-48ee-88fa-c78062151019 19/10/2015 19:37 bp-fa677262-4d61-447b-865f-257aa2151019 19/10/2015 10:17 3167aab6-be4f-450b-9d2d-a306ecab81e4 17/10/2015 17:18 bp-20bfe6c1-d440-4bed-9fef-ee0342151017 17/10/2015 13:03 bp-dd0e9288-f6f6-4134-a2e3-c868e2151010 09/10/2015 23:54 bp-7a9be1c7-f539-4486-8949-1f80b2151008 08/10/2015 10:08 bp-7e4fa682-c2c5-4588-be3a-940ae2151007 07/10/2015 18:59 bp-b69e2873-27f8-496b-99e0-74f522151007 07/10/2015 18:29 bp-82e0f004-512f-46e0-ab7c-b28022151007 07/10/2015 17:03

Asked by miriamics 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I was away from home for 5 days and Mozilla was stripped from pc.

The only thing I have left of Mozilla is the icon on my desktop. When I finally opened my email, everything was changed -- from appearance and priorities all the way to t… (read more)

The only thing I have left of Mozilla is the icon on my desktop. When I finally opened my email, everything was changed -- from appearance and priorities all the way to the taskbar, which was GONE. I'm not a computer expert, but this is weird. Any idea what might have happened or who might have sabotaged me?

Asked by SavedByHisGrace 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

as soon as i added sync, my computer crashes. I uninstalled and my computer works. Installed again and it crashes

Computer checks out fine without firefox, but as soon as I add firefox sync it crashes. I just installed a new hd because my last one crashed as well. The laptop works w… (read more)

Computer checks out fine without firefox, but as soon as I add firefox sync it crashes. I just installed a new hd because my last one crashed as well. The laptop works well that I am trying to sync from. I just really must have my bookmarks and signins as I have an online business.

Asked by firefeet 4 years ago

Last reply by firefeet 4 years ago