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  • Archived

Sync won't sync on one of my device (win7, ff 41.01)

On the laptop (win7) I use at work sync won't sync. Firefox shows an error at the bottom of the window saying 'Sync has encountert an error during synchronising: Unknown … (read more)

On the laptop (win7) I use at work sync won't sync. Firefox shows an error at the bottom of the window saying 'Sync has encountert an error during synchronising: Unknown error. Sync will try this action automaticaly again.' (sorry for bad translation from Dutch).

On other devices sync (macbook, desktop win10 & android) works fine. I use sync alot for work and this is unfortunatly bothering me alot. Can anyone help me? I added the sync-error log overview.

Asked by AadF 5 years ago

Last reply by Chandan_Baba 5 years ago

  • Archived

firefox working too slow

recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse f… (read more)

recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse faster through firefox?

I've also add the technical details in here:

Application Basics


Name: Firefox Version: 41.0.1 Build ID: 20150929144111 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.11 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adobe Acrobat DC - Create PDF Version: 15 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom

Name: Babylon Translation Activation Version: 1.1 Enabled: true ID: ocr@babylon.com

Name: Cookies Manager+ Version: 1.5.2.1-signed Enabled: true ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}

Name: IDM integration Version: 6.23.19 Enabled: true ID: mozilla_cc2@internetdownloadmanager.com

Graphics


Adapter Description: ATI Radeon HD 4300/4500 Series Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Asynchronous Pan/Zoom: none Device ID: 0x954f Direct2D Enabled: true DirectWrite Enabled: true (10.0.10240.16430) Driver Date: 1-13-2015 Driver Version: 8.970.100.9001 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind: true browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.memory.capacity: 65536 browser.display.show_image_placeholders: true browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150929144111 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150929144111 browser.startup.homepage_override.mstone: 41.0.1 browser.tabs.warnOnClose: false browser.urlbar.autocomplete.enabled: true browser.urlbar.autofill: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 41.0.1 general.useragent.extra.btrs: BTRS87733 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.1 gfx.driver-init.deviceID: 0x954f gfx.driver-init.driverVersion: 8.970.100.9001 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.lastUpdate: 1443608454 media.gmp-eme-adobe.version: 13 media.gmp-gmpopenh264.lastUpdate: 1443608456 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150929144111 media.gmp-manager.lastCheck: 1443608447 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.http.max-connections: 48 network.http.max-connections-per-server: 16 network.http.max-persistent-connections-per-proxy: 16 network.http.max-persistent-connections-per-server: 8 network.http.pipelining: true network.http.pipelining.maxrequests: 8 network.http.proxy.pipelining: true network.http.request.max-start-delay: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1443550153 places.history.expiration.transient_current_max_pages: 80492 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1443550153

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


Asked by rabsrabi26 5 years ago

Last reply by Phoxuponyou 5 years ago

  • Archived

Firefox load add-ons each time I run it

Firefox load add-ons each time I run it. Even if last time I run it just 1min ago. In opened window showed tabs with info about updated Firebug, ColorZilla&Video Down… (read more)

Firefox load add-ons each time I run it. Even if last time I run it just 1min ago. In opened window showed tabs with info about updated Firebug, ColorZilla&Video DownloadHelper.

Asked by Katerino4ka 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Running XP (SP3) - Not able to read some fonts on some websites

Fonts used on some pages become symbols, random letters and punctuation marks. (Ex: Yahoo.com) When cut and past into another program they are readable. Have tried refres… (read more)

Fonts used on some pages become symbols, random letters and punctuation marks. (Ex: Yahoo.com)

When cut and past into another program they are readable.

Have tried refreshing Have removed and reinstalled Firefox

No problem with IE or Chrome

Asked by 1rpm 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Firefox always crashes after logging onto Facebook. I have tried a fresh restart, disabling plug-ins/add-ons, and being on safe mode; all attempts have resulted in crash… (read more)

Firefox always crashes after logging onto Facebook. I have tried a fresh restart, disabling plug-ins/add-ons, and being on safe mode; all attempts have resulted in crashes. Firefox 41.0.1 Crash Report [@ libc++.1.dylib@0x2121 ]

Asked by kryptonian21 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

why clicking on flash content locks the entire browser?

when a site uses flash, for example cam4 (a chat/camera website like Chatroulette), if i click a name from the users list on the chat section to open their profile on a n… (read more)

when a site uses flash, for example cam4 (a chat/camera website like Chatroulette), if i click a name from the users list on the chat section to open their profile on a new tab, the whole browser will freeze for about 5 seconds and then it will open the new tab.

however when using chrome or ie i don't have that problem. i have disabled addons, made a new profile. nothing works.

i have come to the conclusion that it's the websites fault, since friends that use the same website and firefox also face the issue.

now the big question. is this browser lock related to the flash itself? or it's because firefox doesn't sandbox/multi-process it's processes?

Asked by pavilion_alex 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why doesnt google.com search tools work anymore?

When I search on google.com, i cant seem to use the search tools underneath, that specify "last week" etc. It also mean I am not able to search for pictures, videos etc a… (read more)

When I search on google.com, i cant seem to use the search tools underneath, that specify "last week" etc. It also mean I am not able to search for pictures, videos etc and get the message "This Connection is Untrusted" and there I am NOT able to choose, "i understand the risks".

I tried using other browsers, and its seems to work...

Its only with firefox, and i love to use this, but if not i will be migrating to another browser, its just to much not to be able to go through your search results properly.

Please help and thanks!

Asked by hirez 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How to get new tab to open into google only. No other tiles

When I open a new tab, I want it to go directly to www.google.com. I do not want any other history tiles on the page. I have gone to browser:newtab.url to make sure it is… (read more)

When I open a new tab, I want it to go directly to www.google.com. I do not want any other history tiles on the page. I have gone to browser:newtab.url to make sure it is set to google. It is. But, every time I click on new tab, all the past history tiles come up. This just started with the last Firefox update.

Asked by safemike1 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

disabling history clearonshutdown for all users am i missing something ?

Hi I've some hosts computers using active directory and multiple users loginng on them. For some reasons I need to force disabling history for all users. I'm using Firef… (read more)

Hi
I've some hosts computers using active directory and multiple users loginng on them. For some reasons I need to force disabling history for all users.
I'm using Firefox 41.0.1
According to http://kb.mozillazine.org/Locking_preferences
I've created a local-settings.js file sored in c:\Program Files\Mozilla Firefox\defaults\pref\ Containing 2lines of text:
pref("general.config.obscure_value", 0);
pref("general.config.filename", "mozilla.cfg");
Next i've created mozilla.cfg file stored in instalation directory c:\Program Files\Mozilla Firefox\
Containing :
//
defaultPref("privacy.clearOnShutdown.cache", true); lockPref("privacy.clearOnShutdown.cookies", true); defaultPref("privacy.clearOnShutdown.downloads", true); defaultPref("privacy.clearOnShutdown.formdata", true); defaultPref("privacy.clearOnShutdown.history", true); defaultPref("privacy.clearOnShutdown.offlineApps", true); lockPref("privacy.clearOnShutdown.passwords", true); lockPref("privacy.clearOnShutdown.sessions", true); defaultPref("privacy.clearOnShutdown.siteSettings", true); defaultPref("privacy.clearOnShutdown.openWindows", true);
When i go to about:config everything seems to be fine, all options are set as in the mozilla.cfg file (screenshot attached). But history isn't cleared on shutdown.
Simply check is to go to some web page and close cookies notification appears. After firefox shutdown, restart when i go to the same web page there's no cookies notification.
Am i missing something ?
Or maybe theres better way to block keeping the history for all users ?

Asked by Powderedloox 5 years ago

Last reply by cor-el 5 years ago

  • Archived

open page in new tab

What I would like is very simple, but apparently impossible to do with Firefox. When I open a new tab I want google to appear with the focus set in the search box. That's… (read more)

What I would like is very simple, but apparently impossible to do with Firefox.

When I open a new tab I want google to appear with the focus set in the search box. That's it.

I have tried changing the config and using 3rd party add-ons.

Is there a way to do this? Why is it so difficult to do in Firefox what is so easy to do in IE?

Asked by shoppinit 5 years ago

Last reply by Scribe 5 years ago

  • Archived

Have tried every method, preferences are not saving.

Here is my issue, for the past week, I've noticed that firefox is now suggesting bookmarks for search, using google as my default search engine, (bing is what I use) and … (read more)

Here is my issue, for the past week, I've noticed that firefox is now suggesting bookmarks for search, using google as my default search engine, (bing is what I use) and not saving any of the preferences Ive changed. I tried refreshing firefox, uninstalling, reinstalling, deleting the preferences.js file so it creates a new one, making sure user/preferences.js files are not read only, etc etc the whole lot of it. But STILL it defaults to the mozilla google search homepage, uses google in my search bar, and wont save any of the preferences. The only addons Ive installed (aside from kaspersky by virtue of having the AV installed) are no script and ghostery. I have NEVER had these issues before. please help!

Asked by GUITARMAGEDDON 5 years ago

Last reply by cor-el 5 years ago

  • Archived

why does youtube.com not load?

When I try to go to youtube.com i get a message saying it is an untrusted connection. Does anyone have any Idea why? OR how to fix it? … (read more)

When I try to go to youtube.com i get a message saying it is an untrusted connection. Does anyone have any Idea why? OR how to fix it?

Asked by moranb 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Issue with writing messages on forums

Whenever I make a post on a forum, my message also contains some random number. I do no write these numbers, nor do I see them while writing the message. I have tried cl… (read more)

Whenever I make a post on a forum, my message also contains some random number. I do no write these numbers, nor do I see them while writing the message.

I have tried clearing the cache, reinstalling firefox, deactivating my plugins and reactivating them one at a time. Nothing helps. The problem is not on the forums' side as I tried with another browser and no numbers appear.

Asked by insein6 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox keeps lagging. I've tried all the troubleshooting and nothing has worked. Help!

Firefox keeps lagging when loading websites or while I'm scrolling. It slows, halts and says not responding before going all white. If I wait a minute or so it'll go back… (read more)

Firefox keeps lagging when loading websites or while I'm scrolling. It slows, halts and says not responding before going all white. If I wait a minute or so it'll go back to normal but it happens every few minutes. I tried everything listed here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems but nothing has helped. I'd hate to switch browsers but I can't deal with the constant lagging.

Asked by Lupineangelus 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox 41 and above does not work with our corp portal

Firefox version 41 and above does not open properly, our corporate web portal. Link begins to grow endlessly repeated request. http://ibn.itecs.ru only after login. With … (read more)

Firefox version 41 and above does not open properly, our corporate web portal. Link begins to grow endlessly repeated request. http://ibn.itecs.ru only after login. With older versions or with other browsers everythink works correctly.

Asked by razlen39 5 years ago

Last reply by Seburo 5 years ago

  • Archived

Firefox crashes when trying to start

When trying to start Firefox, only the crashreporter opens. When trying to submit Crash to Firefox, crashreporter fails to send Crashreport. Since Firefox doesn't start, … (read more)

When trying to start Firefox, only the crashreporter opens. When trying to submit Crash to Firefox, crashreporter fails to send Crashreport.

Since Firefox doesn't start, I can't add Details about the Crash automatically.

Content of .extra: SafeMode=1 StartupTime=1444053707 ProductName=Firefox Vendor=Mozilla ReleaseChannel=release Version=41.0.1 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=41.0.1&buildid=20150929144111 InstallTime=1443839077 BuildID=20150929144111 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1444053707 SecondsSinceLastCrash=3 BreakpadReserveAddress=55640064 BreakpadReserveSize=67108864 BlockedDllList= SystemMemoryUsePercentage=26 TotalVirtualMemory=4294836224 AvailableVirtualMemory=4064043008 TotalPageFile=9849233408 AvailablePageFile=7414206464 TotalPhysicalMemory=8507056128 AvailablePhysicalMemory=6278348800


The dump file is too large, so I uploaded it: http://www.solidfiles.com/d/2ba2ac081a/

Asked by krizzle 5 years ago

Last reply by Andrew 5 years ago

  • Archived

How do I display a French keyboard when I type email?

I've already added a French keyboard via the Control Panel and rebooted my computer, but I don't see how to access the French keyboard. I've tried hitting the Shift and t… (read more)

I've already added a French keyboard via the Control Panel and rebooted my computer, but I don't see how to access the French keyboard. I've tried hitting the Shift and then the letter "e" to get accents, but none appear. Please let me know whether I can find the French keyboard in one of the menu tabs.

Asked by LeilaWilliams 5 years ago

Last reply by cor-el 5 years ago