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how do i delete extra tool bar?

I do not want the extra Yahoo tool bar that some software or down load added. How is this done. Also I cannot find the tab marked TOOLS, now that Firefox was updated. … (read more)

I do not want the extra Yahoo tool bar that some software or down load added. How is this done. Also I cannot find the tab marked TOOLS, now that Firefox was updated. Where is it hidden?

Asked by Bryll 6 years ago

Answered by cor-el 6 years ago

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Can't Copy and Paste, Can't Click "Help" Menu

Firefox was just updated to 37.0.2, however, this problem existed before the update. When I try to "copy and paste" from one webpage to another, I'm able to right click … (read more)

Firefox was just updated to 37.0.2, however, this problem existed before the update. When I try to "copy and paste" from one webpage to another, I'm able to right click and "copy" but when I try to "paste" to another page, I get a menu that says "Save Page As," "Select menu," etc., but no "paste."

I also cannot click on the "Help" button at the top of Firefox. All of the other buttons work, except this one. The only way I can get it to work is open "Customize," then close it, and the "Help" menu then works.

Anyone have any idea how to correct these problems? Thanks for the replies!

Asked by BlackSheepNY 6 years ago

Answered by cor-el 6 years ago

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I have updated FF to 38.0.1 and now I have now I have no bookmarks, browsing history or addons. How can I get EVERYTHING back??

I was browsing while updating my software and addons, everything was good. I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone. M… (read more)

I was browsing while updating my software and addons, everything was good.

I downloaded the FF 38.0.1 update from Mozilla and restarted FF and then everything was gone.

My Bookmarks, history, addons and passwords, all missing. I can sign into google and reinstall my addons, but how do I restore bookmarks and my browsing history?

Thank you guys in advance for your help.

Asked by Beretta296 6 years ago

Answered by Scribe 6 years ago

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new update of 38.0.1 makes the browser to operate very slowly

hi , After the upgradtion of firefox to 38.0.1 today the browser responding very slowly. In case of typing , it takes 3-4 seconds of delay in displaying them on the bro… (read more)

hi ,

After the upgradtion of firefox to 38.0.1 today the browser responding very slowly. In case of typing , it takes 3-4 seconds of delay in displaying them on the browser.

Please have a look into this problem and fix the issue. looking forward to yoru support. thanking you, chandra mohan.

Asked by firefoxusex 6 years ago

Answered by mrbunnylamakins 6 years ago

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X icon in upper right of v38.0.1 doesn't close Firefox in XP.

Windows XP service pack 3. Just updated to Firefox 38.0.1. Now Firefox won't close using the X icon in the upper right (white uppercase X in red square). Have to Alt +… (read more)

Windows XP service pack 3. Just updated to Firefox 38.0.1. Now Firefox won't close using the X icon in the upper right (white uppercase X in red square). Have to Alt + F4 to close or right click on Firefox at bottom to left click on close.

Asked by sfeinbe 6 years ago

Answered by the-edmeister 6 years ago

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With the newest update my website will now not load.

It load with other browsers by not with Firefox on either of my two computers or with my android. My XP OS was loading fine this am; but after I updated my Firefox, it s… (read more)

It load with other browsers by not with Firefox on either of my two computers or with my android.

My XP OS was loading fine this am; but after I updated my Firefox, it stopped loading. Here is my site. http://weareisrael.org/

Is it possible that the new version does not like the plugin called "jQuery Vertical Mega Menu?"

Here is a screenshot of what I am seeing on both my XP and Win 7 computers. And my android looks the same also. https://dl.dropboxusercontent.com/u/4289827/Screenshot%202015-05-15%2012.36.30.png

Sure would appreciate you thoughts.

Michael

Asked by MichaelDDA 6 years ago

Answered by jscher2000 6 years ago

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Adobe Acrobat not showing correct date & New Adobe Primetime cannot be set to ask to activate

I updated the Adobe Acrobat Reader DO in late April, and when I click on the plug-in it shows that the date was March 31, 2015. Version is the same: 15.007.20033. Is … (read more)

I updated the Adobe Acrobat Reader DO in late April, and when I click on the plug-in it shows that the date was March 31, 2015. Version is the same: 15.007.20033. Is there a reason that the date is incorrect?

After updating to FF version 38 on May 14, 2015  I see a NEW Plug-In "Primetime Content Decryption Module provided by Adobe systems Inc.   9.   It does NOT have the functionality to select "ask to activate".  What is this this plug-in  and why is there no option to "ask to activate" ?  This new Plug-in is not listed on the site for checking if plug-ins are up to date?

The Adobe Flash Player has been updated, and there are no problems with that.

I have had more problems with Firefox recently than in all of the years I've used it as my default browser. I hope that someone can provide information which will answer my questions.

Asked by Boudica 6 years ago

Answered by Boudica 6 years ago

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I changed the background on my computer (xp). The change did not change the backgound in Mozilla. What do I do to fix this in Mozilla?

First: I changed the background in my computer to black. When I go to my online banking I can no longer read the information. I changed the background in my computer to u… (read more)

First: I changed the background in my computer to black. When I go to my online banking I can no longer read the information. I changed the background in my computer to usual no color. In Mozilla, I'm still getting the problem with my online banking? How do I fix this?

Asked by kaths6465 6 years ago

Answered by cor-el 6 years ago

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Bookmark toolbar bookmarks have dissappeared in Firefox 38.0.1, why?

Using Firefox 38.0.1, it automatically updated, I am signed into sync but my bookmarks have gone from the bookmarks toolbar. They are not in the bookmarks folder. Any ide… (read more)

Using Firefox 38.0.1, it automatically updated, I am signed into sync but my bookmarks have gone from the bookmarks toolbar. They are not in the bookmarks folder. Any idea where they have gone? I hope they have not been deleted as I didn't back them up cos I have sync to look after that. They have gone in Linux Mint Rebecca & Win 7.

Asked by Finbar 6 years ago

Answered by cor-el 6 years ago

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I want to create a firefox addon using python. Please let me know how this can be achieved

Hi Support Team, I am planning to create a Firefox add-on with the help of python. Please let me know how this can be achieved. Regards, Sandeep … (read more)

Hi Support Team,

I am planning to create a Firefox add-on with the help of python. Please let me know how this can be achieved.

Regards,

Sandeep

Asked by hallowen 6 years ago

Answered by philipp 6 years ago

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CANNOT RESTORE BOOKMARKS FROM BACK UP

Having chosen to click on a suggestion to speed up browsing on Firefox, I have lost my Bookmarks. When I try to Restore them I get a window saying "Unable to process the… (read more)

Having chosen to click on a suggestion to speed up browsing on Firefox, I have lost my Bookmarks. When I try to Restore them I get a window saying "Unable to process the backup file." What can I do to get them back?

Asked by Ronster 6 years ago

Answered by cor-el 6 years ago

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How do I get FF to save my LOGIN for Face Book? (Not Password)

FaceBook will not remember my LOGIN (e-mail). (Browser is Mozilla FireFox) - Recently reset Password (not login) for FB - Never changed the LOGIN - subsequently FB ke… (read more)

FaceBook will not remember my LOGIN (e-mail). (Browser is Mozilla FireFox) - Recently reset Password (not login) for FB - Never changed the LOGIN - subsequently FB kept telling me that my Password was incorrect and had been changed - Went into Menu - Security - Remember passwords and deleted "old" FB password. The "old entry" had BOTH the LOGIN and the Password. The "new" entry only shows the new PASSWORD - does not show the LOGIN. Any information I can find pertains to saving the Password only. Each time I log out and then log back into the site - it now remembers my Password - but not the LOGIN. When I enter the correct LOGIN - there is NO dialog box asking if I want to "Remember this LOGIN or Password" - Have cleared cookies and cache - still NADA - and that's not National Auto !!

Lots of well-meaning folks sending me to links that say "Login and Password" - but seem to ONLY deal with Passwords and not the LOGIN!! Help !! Thanks - BigJohn

Asked by BigJohn4106 6 years ago

Answered by guigs 6 years ago

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Private Browsing issues: New window is a "pop-up" & Right-clicking bookmarks shows grayed-out options

When I'm in private browsing mode in Firefox 38.0.1 for Windows 8.1, I cannot do the following things. 1. When I click on a link to open a new window, that new window is … (read more)

When I'm in private browsing mode in Firefox 38.0.1 for Windows 8.1, I cannot do the following things.

1. When I click on a link to open a new window, that new window is like a pop-up window (no menus, no scroll-bars). But I have pop-up windows blocked, so it acts like but is not technically a pop-up window since it's not being blocked.

2. When I choose a bookmark and then right-click on it to choose another bookmark either in a new window or new tab (or any of the other options that appear), the text is grayed out so that I cannot choose it.

Are these "issues" normal for Firefox 38.0.1?

Asked by FoS 6 years ago

Answered by finitarry 6 years ago

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After updating to v38.0.1 why is everything now delayed 3 seconds (key strokes, clicks, even the download wheel jerks instead of spins)?

It seems like there is an anchor around all my input. Each key stroke delays 3 seconds or longer before showing on the screen and the same with mouse clicks and even the… (read more)

It seems like there is an anchor around all my input. Each key stroke delays 3 seconds or longer before showing on the screen and the same with mouse clicks and even the download wheel indicator jerks instead of smooth spins. I've tried to reload and refresh but neither helps. I've put it in safe mode with add-on's disabled and then it works fine. Just turning off the add-on's by themselves does nothing to help though. This is unacceptable. I need a fix or a way back to my old version or I'll have to do the unthinkable (spelled google chrome). I'm running on Windows 7 Professional 32 bit.

Asked by Ralph17 6 years ago

Answered by ideato 6 years ago

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Whats Up With Fox Update?

1) i get updates all the time, but only if i open About FireFox, i get no notifications & automatic update doesn't seem to work, i got update 38 to only cause i opene… (read more)

1) i get updates all the time, but only if i open About FireFox, i get no notifications & automatic update doesn't seem to work, i got update 38 to only cause i opened About FireFox & then it started to search updates (i have gotten 3 or 4 updates like this, manually), i mean i get update only when i open that http://techhelpkb.com/wp-content/uploads/2015/05/ff38.png, if i would not open it time to time i would still be at v35 or v36

2) Maintenance Service is not being updated, it is still v36, maybe that's why i half to update fox manually, cause maintenance service is v36

Asked by Sugram22 6 years ago

Answered by mrbunnylamakins 6 years ago