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Secure connection failed in version 37.0.1 but works in all other browsers and firefox 36

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is cli… (read more)

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is clicked (which redirects to https://sso.iiaba.net/login.aspx?sid=xxx) this error shows:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I ran the sso.iiaba.net domain through https://www.ssllabs.com/ssltest/analyze.html?d=sso.iiaba.net and it reports a few warnings but gives the site an overall rating of B.

      • Fixed. As noted we were supporting old ciphers. We trimmed and resorted the cipher list and now we get an A on the ssllabs.com scan. Firefox works now, no problems. I wish the original error message was more descriptive.

Asked by cal1p3r 5 years ago

Answered by cor-el 5 years ago

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Why is alternative text is still visible after an image is displayed (e.g., in Dropbox and Google mail)?

When I go to my Dropbox page or my Google e-mail page, both the images for icons AND their alternative text is shown (I tried to upload two images illustrating this but t… (read more)

When I go to my Dropbox page or my Google e-mail page, both the images for icons AND their alternative text is shown (I tried to upload two images illustrating this but the "Upload image" seems to have hung). I am using the lastest version of Firefox for Linux.

Asked by tjligocki 5 years ago

Answered by tjligocki 5 years ago

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Icons in tabs and web pages get "smudged" and displayed wrong

After update to 37.0.1 Firefox has major problems with display of icons in the tabs on the web page as well as icons on the web page itself. They get mixed up, completely… (read more)

After update to 37.0.1 Firefox has major problems with display of icons in the tabs on the web page as well as icons on the web page itself. They get mixed up, completely mis-formatted, and smudged. Some examples in pictures... It is pretty much impossible to know any more which page is open based on tabs, since often wrong icons and page titles are displayed for the page open.

This was not a problem with previous Firefox versions and also does not happen with other browsers.

Asked by dgornik 5 years ago

Answered by FredMcD 5 years ago

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Godaddy e-mail login now consistently fails with firefox, but works with other browsers

LOGGING ON TO GODADDY EMAIL WITH https://login.secureserver.net/index.php?app=wbe&domain=email.allancarstens.com GENERATES URL javascript:$('login_form… (read more)

LOGGING ON TO GODADDY EMAIL WITH https://login.secureserver.net/index.php?app=wbe&domain=email.allancarstens.com GENERATES URL javascript:$('login_form').submit(); url AND DISPLAYS [object Object]

THIS PREVIOUSLY WORKED WITH FIREFOX AND STILL WORKS WITH OTHER BROWSERS.

Asked by carsteam 5 years ago

Answered by cor-el 5 years ago

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On Windows 8.1, Firefox runs on a local account but not on a domain account

I have just moved to a Surface Pro 3 running Windows 8.1 Pro. Firefox runs correctly when logged into a local account. When logged into a domain account, Firefox will r… (read more)

I have just moved to a Surface Pro 3 running Windows 8.1 Pro. Firefox runs correctly when logged into a local account. When logged into a domain account, Firefox will run *.html documents on a drive correctly, but does not show any response to any internet related commands. I have disabled the firewall for the domain - no change. I changed the domain account to administrator - no change. I reset Firefox back to default setting - no change. I created a new profile - no change. I disabled the hardware accelerator - no change. I have uninstalled and re-installed Firefox several times - no change, What should I try next to help identify the problem.

Asked by jgdunham 5 years ago

Answered by jgdunham 5 years ago

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tabs looks weird - duplicated icons ?

Recently getting weird ( duplicated ) icons on my tabs. I tried to look for malware, spyware - nothing. I have the latest version of FF 37.0.1 and I don't have McAfee DL… (read more)

Recently getting weird ( duplicated ) icons on my tabs. I tried to look for malware, spyware - nothing.

I have the latest version of FF 37.0.1 and I don't have McAfee DLL add-on.

It's very annoying, pls help :)

Asked by pavik1983 5 years ago

Answered by cor-el 5 years ago

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Gmail NOT Working, error This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will p… (read more)

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. www.gmail.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

Asked by malaniom 5 years ago

Answered by jscher2000 5 years ago

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I tried to open a bookmark and it opened in an active window as a frame, not a separate tab or window. What's going on?

I've been having problems with Firefox hanging (seems related to Flash on a particular website). Through hours of troubleshooting yesterday, including on the phone with m… (read more)

I've been having problems with Firefox hanging (seems related to Flash on a particular website). Through hours of troubleshooting yesterday, including on the phone with my ISP's help desk, it was recommended I "refresh" Firefox. I've done that before, and I did it yesterday again. This morning I opened Firefox to my home page (my ISP's portal), checked my email, logged out of email, closed that tab, opened two other forums and Photobucket--three tabs open in the window--to post photos and contribute to discussions in both forums. When done, I logged out of both forums and Photobucket, closed each tab separately, then quit Firefox. (While in Photobucket, Flash crashed several times....but that's not unusual with Photobucket in my experience. It's a different problem I am still dealing with....but forget it right now....) As part of yesterday's "refresh", I set Firefox to empty the cache and cookies and other files upon quitting.

Later in the day today, I opened Firefox, my ISP's portal opened as usual and expected (my "Home page"). Sometimes, rather than close that window/tab, I just open a bookmark and it opens in that same window, but replacing the previous window and its contents. That is normal operating procedure for me. You know, rather than having two windows open where I'll have to close the first one, I just have the bookmark open in place of the original window/contents.

Today (and it's happened before today, but only infrequently), the bookmarked page opened as if it was a frame in the active window....that is, my ISP's portal occupies about 3/4 of the window, but over on the left side of the window (not another tab or window, but in the very same window) is a slender partial view of the bookmarked page. This new web page--totally unrelated to the original page--has a scroll bar at the bottom, but can't be made to fill the window....the previously opened web page acts as a barrier to seeing the "new" frame/web page. While I can grab the right border of this "new frame" and drag it to the right, it still can't push the "old" original web page out of the way....the old page reaches some minimum limit and I get a split screen view of two entirely different web sites contained in exactly the same active window.

The "new" frame has an "x" in the upper right corner, so I could close it.....but my question is, why did it open in a completely different company's web page/window....how can two web pages from completely different organizations/companies/websites occupy the same active window in Firefox? I have screenshots.....attached. And, oh yes, besides the HOW and WHY of it, how can it be prevented (or is the best thing to just right click and open it in a new tab or window.....??????) That still doesn't satisfy me....I'm someone who needs to know WHY something happened that should not have happened. It makes me crazy when something strange happens and the "solution" is to change MY behavior. (You know, like if YOU were the problem, but I have to change MY behavior instead of fix what's wrong with YOU.....when fixing YOU might render the entire situation obsolete.)

Thanks for whatever you can suss out.....

Asked by b2young 5 years ago

Answered by cor-el 5 years ago

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How do you set a default home page for tabs

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default … (read more)

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default home page but it doesn't and I cant find where to set it.

Asked by cybrmstr 5 years ago

Answered by Scribe 5 years ago

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Firefox has crashed 45 times in 24 hrs.

I am working from a brand new instal of Windows; also new video card, processor, hard drive. Last night Firefox was crashing every five minutes. It crashed once before I … (read more)

I am working from a brand new instal of Windows; also new video card, processor, hard drive. Last night Firefox was crashing every five minutes. It crashed once before I put on my addons, and multiple times after (somewhere around 30 times). I tried rolling back to an older version of Firefox and that crashed as well. It will either crash on startup, or it will open my tabs and then shut down.

Here is the information that might be helpful: https://crash-stats.mozilla.com/report/index/bp-864db5b8-b866-4d20-9f60-913862150406

I ran Firefox reset to get rid of my add-ons, but they were: Extensions: Adblock plus 2.6.9, Amazon Smile 1button for Firefox, Norton Toolbar 2014.7.12.7, reddit enhancement suite 4.5.4, abd speed dial [fvd] 6.6.7.

Theme: Fractal Frost

Plugins: OpenH264 Video by Cisco 1.3 (always activate); Shockwave flash 13.0.0.277 (always); NVIDIA 3d vision 7.17.13.4788 (ask to activate) - 2 of these, one Vision and one Vision Streaming; and WildTangent Games (never activate/disabled).

It has crashed at least 3 times since I reset Firefox.

Asked by SpyGlassez 5 years ago

Answered by SpyGlassez 5 years ago

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After updating to 37.0.1; FF is not able to select text for copy / paste. With 36.x that was fine. Website didn't change.

I use FF at planets.nu ... with version 36.x I was able to select text from a message pane on this site. After updating to 37.0.1, FF don't hightlight text within the mes… (read more)

I use FF at planets.nu ... with version 36.x I was able to select text from a message pane on this site.

After updating to 37.0.1, FF don't hightlight text within the message pane. I cannot copy 'n paste the text into clipboard.

I read a lot about old "copy 'n paste errors" in former FF versions. I checked the mentioned settings under about:config ... change nothing there. Everything was fine.

I checked also, if other browsers are not able to copy n' paste the message content. No problems there.

I checked the CSS settings for the HTML structure ... no settings found that prevent copy 'n paste.

No idea whats going wrong or where to start the search for a solution.

Asked by frostriese 5 years ago

Answered by FredMcD 5 years ago

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Previous session lost after crash :(

Firefox crashed and now my previous session is greyed out/not available. I have my profiles folder open, but not sure if I save the sessions files in time. Might have bee… (read more)

Firefox crashed and now my previous session is greyed out/not available. I have my profiles folder open, but not sure if I save the sessions files in time. Might have been replaced with the newest session already. Can I use any of the files in the sessionstore-backups folder to find a backup point, and how?

Asked by Truckasaurus 5 years ago

Answered by FredMcD 5 years ago

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how to resolve "the connection was reset"error?

I was trying to load facebook.com and this is error it get The connection was reset The connection to the server was reset while the page was loading. The site could … (read more)

I was trying to load facebook.com and this is error it get


The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

any idea how to resolve this?

Asked by firefoxusre 5 years ago

Answered by cor-el 5 years ago

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Video player for amazon is different since firefox update

Following the Firefox update to 37.0.1 the video player for amazon changed (it worked same as before on IE) connection speed and video quality was significantly degraded … (read more)

Following the Firefox update to 37.0.1 the video player for amazon changed (it worked same as before on IE) connection speed and video quality was significantly degraded physical characteristics of player changed (no longer offered pop out window) was limited to watching within browser or full screen (no in between - pop out) All add-ons and plugins up to date reset browser multiple times - same problem

I screenshot an image of the way it used to look and the way it looks now but am having problems uploading (spent 15 min trying to upload 200kb gif before stopping)

Asked by rcjacobi 5 years ago

Answered by FredMcD 5 years ago

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My opening page for Firefox has changed to "Ask" and I want to go back to what I had.

When I used to click on the Firefox icon to open my browser, a mage came up with the Firefox icon and a search window. Starting earlier today, it now opens with a whole b… (read more)

When I used to click on the Firefox icon to open my browser, a mage came up with the Firefox icon and a search window. Starting earlier today, it now opens with a whole bunch of other choices which do not interest me in the slightest! Please help me to get back to the way it was.

Asked by patrickfleck 5 years ago

Answered by user633449 5 years ago

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I've lost a bookmark folder

I am running Mac OSX 106.9. (Go ahead and laugh.) Firefox 37.0.1 I recently lost on of my bookmark folders. I have no idea how it happened. I don't do back-ups. (mo… (read more)

I am running Mac OSX 106.9. (Go ahead and laugh.) Firefox 37.0.1 I recently lost on of my bookmark folders. I have no idea how it happened. I don't do back-ups. (more laughter....) And I am not "root" tech savvy. Can anyone help me? Anyone have the patience?

Thanks!

Asked by Chikara 5 years ago

Answered by cor-el 5 years ago