Showing questions tagged: Show all questions
  • Archived

Firefox crashes

I have Firefox version 34.0.5 and Windows 7. For the last couple of weeks, Firefox has been crashing at least a couple times per day. Can you help me with this issue? … (read more)

I have Firefox version 34.0.5 and Windows 7. For the last couple of weeks, Firefox has been crashing at least a couple times per day. Can you help me with this issue?

Asked by carkeni 5 years ago

Last reply by carkeni 5 years ago

  • Solved
  • Archived

Can't log into Twitter from Firefox

Hello everyone, here is my problem: I can't log into Twitter from Firefox, I am using the latest version that is available on OS X Yosemite. I can log into Twitter from o… (read more)

Hello everyone, here is my problem:

I can't log into Twitter from Firefox, I am using the latest version that is available on OS X Yosemite. I can log into Twitter from other browsers like Chrome and Safari. And whenever I put my login credentials it just resets back to the login page, it doesn't say wrong password or anything, it just resets the page. Also, I have looked around a few topics related to this and a few related solutions such as clearing cookies and cache, and editing the about:config option that I forgot the name of.

Thanks for the help!

- Jackson

Asked by Jackson-Lamb 5 years ago

Answered by Jackson-Lamb 5 years ago

  • Archived

"Please enter the master password for the Software Security Device" is popping-up everytime I open the browser after installing Firefox 34.0.5?

After installing Firefox 34.0.5 I am now getting a pop-up window with a prompt to "Please enter the master password for the Software Security Device" every time I open th… (read more)

After installing Firefox 34.0.5 I am now getting a pop-up window with a prompt to "Please enter the master password for the Software Security Device" every time I open the browser. I don't know what has changed in my settings after updating Firefox to cause this to happen. Can you advise me how to get this to stop?

Asked by troobie 5 years ago

Last reply by Eugene_Treeclimbing 5 years ago

  • Archived

I just updated firefox and now places.sqlite is corrupt.

I just updated to Firefox 3.40.5. After I did this all of my bookmarks where gone. I did some goggling which brought me to the places.sqlite file which instead said place… (read more)

I just updated to Firefox 3.40.5. After I did this all of my bookmarks where gone. I did some goggling which brought me to the places.sqlite file which instead said places.sqlite.corrupt . The first thing I tried was Places Maintenance but that didn't seem to do anything. I then tried replacing it with a previous version but the same thing happened when I opened Firefox. I tried crating a new profile and completely reinstalling but ever time I open Firefox it changes to places.sqlite.corrupt and a new places.sqlite is created. It seems to me it must be something caused by the update. Everything was fine till then. Is there a way to rollback the update? What else can I do?

Thanks

Asked by JSull 5 years ago

Last reply by JSull 5 years ago

  • Archived

Downloaded update 34.0, now it takes 17 seconds to get onto the internet!

I installed update 34.0. It now take 17 seconds to get to my home page. After my home page opens, I can open a new tab, select a web site and the have it open in a spli… (read more)

I installed update 34.0. It now take 17 seconds to get to my home page. After my home page opens, I can open a new tab, select a web site and the have it open in a split second. I tried resetting firefox, same problem. Changed my home page, same problem. Download version 34.0.5, no difference. My home page has always opened in a matter of seconds, what's up?

Asked by Fred341 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Developer toolbox keeps popping up and down randomly. disabling toolbox in about:config does not stop it popping up. any other way to remove toolbox window?

I think may have a faulty keyboard, as banging on the F keys seems to effect the problem somewhat. However, I can't solve the problem, and it is quite annoying. During a… (read more)

I think may have a faulty keyboard, as banging on the F keys seems to effect the problem somewhat. However, I can't solve the problem, and it is quite annoying. During any given Firefox session, after a few minutes of the browser being open, the developers toolbox will begin randomly popping up and down, in rapid machine gun fire pattern, and it does not stop unless I close Firefox and open a new window. I have gone into about:config and disabled the toolbar, yet that seemed to do nothing whatsoever to the problem. Is there another (more effective) way to disable the toolbar in question? Why on Earth is this random problem occurring???

Asked by christoforfreedom 5 years ago

Last reply by jscher2000 5 years ago

  • Solved
  • Archived

Settings for allowed add-ons downloads site list not saved.

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To I… (read more)

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To Install Add-ons

The defaults are; marketplace.firefox.com and addons.mozilla.org

But every time Firefox is restarted, this list is deleted. Even resetting Firefox does not fix this. I deleted the prefs.js file, but no joy. I checked, and found this enter in the file, but it will not display when Firefox is started.

dom.mozApps.signed_apps_installable_from;https://marketplace.firefox.com

I even downgraded from Firefox 34.0.5 to 33.1.1 but the issue is still there.

As far as I can tell, this is the only setting that is having trouble.

Asked by FredMcD 5 years ago

Answered by cor-el 5 years ago

  • Archived

Importing bookmarks from Internet Explorer defaults to A-Z

When I import bookmarks using the import function if FF from IE, the bookmarks come in sorted A-Z. As much as I do not like Chrome, when I do the same function in Chrome … (read more)

When I import bookmarks using the import function if FF from IE, the bookmarks come in sorted A-Z. As much as I do not like Chrome, when I do the same function in Chrome from IE the bookmarks come in exactly in the order I had set in IE. Will Firefox (using latest version downloaded from website) on my PC only import this way? Just wanted to make sure I wasn't overlooking something, as I prefer using FF over Chrome.

Asked by kehrer1701 5 years ago

Last reply by kehrer1701 5 years ago

  • Solved
  • Archived

Files I download through Firefox delete themselves

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was comp… (read more)

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Asked by gustavson 5 years ago

Answered by cor-el 5 years ago

  • Archived

Sound stops working and videos crash

While using Firefox, at some point the sound will stop working. For most applications, they will simply run without playing sound. If I try to load a video, on YouTube or… (read more)

While using Firefox, at some point the sound will stop working. For most applications, they will simply run without playing sound. If I try to load a video, on YouTube or any other player, it will try to play the video for the first 3 seconds, and then the video will crash. If I try to open any file with Windows Media Player, it will give a "your computer is low on memory" error (an assertion that Task Manager will not confirm) and refuse to play any files.

Closing Firefox then reopening it solves this issue for the next 10-90 minutes or so. Closing the Flash plugin etc. doesn't do anything.

Asked by ziggurathater56 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Bookmarks are gone, cannot sync.

Had to go back and re-install windows 8.1, in the process Firefox updated, now I have lost all bookmarks. I'm heartbroken and destroyed. Please someone help me get thes… (read more)

Had to go back and re-install windows 8.1, in the process Firefox updated, now I have lost all bookmarks. I'm heartbroken and destroyed. Please someone help me get these back. It contains years of research. I tried going to about:support; however when I click on Bookmarkbackups folder, it's giving me a file which I don't know how/what to use to open it.

Asked by jennifergib7 5 years ago

Last reply by guigs 5 years ago

  • Archived

Can't use gmail

I try to connect to my gmail, using this browser, which I am new to and instead I get a message that says "Firefox has detected that the server is redirecting the request… (read more)

I try to connect to my gmail, using this browser, which I am new to and instead I get a message that says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." Well, I don't know how to enable cookies and why can't I just download this page? What should I do?

Asked by tkegal 5 years ago

Last reply by philipp 5 years ago

  • Archived

Why doesn't my scroll button on my laptop work for Firefox? It works for everything else and used to work on Firefox years ago. How do I make it work again?

I used Firefox for years until an update and then the scroll button on my laptop stopped working on Firefox only and I had to use the up and down arrows or the bar at the… (read more)

I used Firefox for years until an update and then the scroll button on my laptop stopped working on Firefox only and I had to use the up and down arrows or the bar at the side and it got very frustrating. I switched to Google Chrome instead but I have recently switched back, having forgotten about the scrolling problem. Basically, the little button that sits between the left and right "mouse" buttons whose sole job is to scroll the page up and down and side to side seems to have no function when Firefox is open, nor can I swipe up and down at the side of the pad to move up and down either. How do I make Firefox respond to it?

Asked by spidermouse 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Can't log into Twitter

Why can't we log into Twitter? I see I am not the only person with this problem. Someone needs to deal with this. I like Firefox, but have had issues with logging into ce… (read more)

Why can't we log into Twitter? I see I am not the only person with this problem. Someone needs to deal with this. I like Firefox, but have had issues with logging into certain things. HELP!!

Asked by tkegal 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

My browser keeps crashing. It never used to crash before, and now it seems to be doing it all the time. Help. My latest crash report is below. https://crash-stats.mozi… (read more)

My browser keeps crashing. It never used to crash before, and now it seems to be doing it all the time. Help. My latest crash report is below.

https://crash-stats.mozilla.com/report/index/bp-fea82d70-fadc-4eeb-ade8-b62e12141208

Asked by hhgifford 5 years ago

Last reply by philipp 5 years ago

  • Archived

Email message does not display fully, missing

Received an email that references additional information that is not displayed, yet messages shows 100% in Chrome and Explorer. I might add the the color of the displayed… (read more)

Received an email that references additional information that is not displayed, yet messages shows 100% in Chrome and Explorer.

I might add the the color of the displayed text was gray, rather than black as it is usually.

When replying to said email, missing text is displayed in the reply, but scrambled (unformatted)

The sender resent the email, but the problem still persist.

Asked by David 5 years ago

Last reply by David 5 years ago