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  • Archived

when I shut off the computer, firefox say's trouble with ending, and then it won't save my bookmarks that i had prior. I'm losing a lot of work why is this? It won't save my bookmarks.

when on websites, after certain time the computer freezes for time, the firefox commit charge seems to get too high to work properly. When I shut my computer to reboot, i… (read more)

when on websites, after certain time the computer freezes for time, the firefox commit charge seems to get too high to work properly. When I shut my computer to reboot, i lose my bookmarks that i had placed in my bookmark files. I lose a lot of work. Can i retrive this work somehow???

Asked by giraldo44 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I can't update Firefox due to not having certain permissions to access some of the items. Please help!

I tried to update Firefox 3.0.15 to a newer version (I believe it's 4.0.1) and all the downloading went fine, but when I went to drag Firefox into the applications folder… (read more)

I tried to update Firefox 3.0.15 to a newer version (I believe it's 4.0.1) and all the downloading went fine, but when I went to drag Firefox into the applications folder (using Mac OS X 10.6.7) it said that the operation couldn't be performed because I don't have permission to access some of the items. I shut down, did everything over again, and it still had the same problem.

Can someone help? I don't want to get hacked into.

Asked by kate_seely 9 years ago

Last reply by cor-el 9 years ago

  • Archived

I can't add bookmarks even though I give 'command D'. I've tried adding them mannually, to no avail. I have a MacBookPro. It was working fine last week

I have been bookmarking sites and saw this morning that they do not show up in my bookmark file. Also, my history file is completely blank. These tabs were working just… (read more)

I have been bookmarking sites and saw this morning that they do not show up in my bookmark file. Also, my history file is completely blank. These tabs were working just dandy last week...what is the problem? I've tried going through the tutorials, to no avail. Thanks for your help!

Denise B

Asked by dbcreates 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox will close a minute or so after I go on my gmail

After I open Firefox and get on my e-mail, Firefox just closes and everything ends. I have submitted a report as it is requested after each time it quits. I also tried to… (read more)

After I open Firefox and get on my e-mail, Firefox just closes and everything ends. I have submitted a report as it is requested after each time it quits. I also tried to get an upgrade, but it said my computer's operating system wouldn't take it. Not so, I have 10.6 (snow lepard). Why won't it download?

Asked by write 9 years ago

Last reply by Hasan 9 years ago

  • Archived

Every website seems to think I'm running 3.0.15, but I've downloaded the new 5.0.1 and the about firefox says I'm running 5.0.1.

All my plugins are up to date. When I go to Mozilla's home page a fuzzy monster tells me, "Hey there! Looks like you’re using an old version of Firefox." Many websites te… (read more)

All my plugins are up to date. When I go to Mozilla's home page a fuzzy monster tells me, "Hey there! Looks like you’re using an old version of Firefox." Many websites tell me they do not support my old version. Programs and Features lists me as having 5.0.1 installed also and there is not a second instance of firefox installed.

Asked by pencurrier 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

i have tryed to instal upadate to firefox 6.0.2 like 5 times lately, and it goes through all the motions of doing an update, and even told me it was complete, then it still is the last version!

i have tried to install the newest version about 5 times now, everytime that i try, it goes through the steps, all the way to where it says finish! i have tried doing it … (read more)

i have tried to install the newest version about 5 times now, everytime that i try, it goes through the steps, all the way to where it says finish! i have tried doing it standard install and custom install. i've tried doing it straight from other websites telling me that i need an updated version... ie. hotmail, facebook, and i've also gone to mozilla.com, and it always does the same thing, what am i doing wrong?

Asked by Kedge 9 years ago

Last reply by SafeBrowser 9 years ago

  • Archived

Site saying I do not have up to date version of Firefox, when I do?

Hi, so, my firefox is entirely up to date. Version 7.0.1. is downloaded and running. However, google+, firefox's homepage, and a few other sites or programs are saying I … (read more)

Hi, so, my firefox is entirely up to date. Version 7.0.1. is downloaded and running. However, google+, firefox's homepage, and a few other sites or programs are saying I do NOT have the up to date version. I took a screen shot of it saying this and with the help -> about firefox open, showing I have the up to date version. What is going on and how do I fix this? I have uninstalled and reinstalled several times. Help.

Asked by rainbowendings 9 years ago

Last reply by SafeBrowser 9 years ago

  • Archived

I have downloaded Firefox 8.0 but gmail etc have message do not support browser and suggest I update.

I uninstalled the beta version 4.0 and have downloaded 8.0 several times. When I go to gmail I get a message at the top that my browser is not supported and I should get… (read more)

I uninstalled the beta version 4.0 and have downloaded 8.0 several times. When I go to gmail I get a message at the top that my browser is not supported and I should get the latest version . . .

Asked by lsholes 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

can't upgrade cause my mac doesn't have intel ? what can i do

want to upgrade firefox ... my mac is 10.5.8 / 1.2GHzPowerPC G4 / 1.25GB u want me to have intel X86 / 512 of RAM / blah blah blah > am i just shut out of ever upgrad… (read more)

want to upgrade firefox ...

my mac is 10.5.8 / 1.2GHzPowerPC G4 / 1.25GB

u want me to have intel X86 / 512 of RAM / blah blah blah >

am i just shut out of ever upgrading w/ this computer? not buying a new one and would rather not have to use safari. what do u suggest? > thx Diana

Asked by CityGirlSRQ 8 years ago

Last reply by Hasan 8 years ago

  • Archived

When I download a theme or other extension file to my desktop and try installing it, it tells me this: The jar file "foxscape-3.04-fx.jar" couldn't be launched. Check the Console for possible error messages. What's the issue?

Regardeless of the file name, I get the same message: The jar file "NAME OF FILE-fx.jar" couldn't be launched. Check the Console for possible error messages … (read more)

Regardeless of the file name, I get the same message:

The jar file "NAME OF FILE-fx.jar" couldn't be launched. Check the Console for possible error messages

Asked by MassWineGuy 10 years ago

Last reply by Morbus 10 years ago

  • Archived

how do I delete "Recently Closed Tabs" from History in the Tool Bar to protect others from viwing them?

When I go to History in the Tool Bar I can go to Show All History and delete what is there, but even after deleted, if I click on Recently Closed Tabs, some websites visi… (read more)

When I go to History in the Tool Bar I can go to Show All History and delete what is there, but even after deleted, if I click on Recently Closed Tabs, some websites visited will still be there, and I don't necessarily what anyone else tha might be using my desktop or laptop to view them. It's a privacy issue, don't you know. I have tried for three days noe and haven't found a way to get rid of them even if I delete all cookies.

Asked by pkentfield 10 years ago

Last reply by marijuana530 10 years ago

  • Archived

Firefox is not opening attached .xls file from any opened page.

In IE I can normally open any .xls or .doc file from any website. In Firefox I can't. I just get the message Transfer error and there stays that transfer is impossible. … (read more)

In IE I can normally open any .xls or .doc file from any website. In Firefox I can't. I just get the message Transfer error and there stays that transfer is impossible.

Asked by bojanj 10 years ago

Last reply by cor-el 10 years ago

  • Archived

When I try to install various add-ons, I get "This add-on requires Firefox xx. You are currently using Firefox 3.0.15.", even thou I upgraded to 3.6.13.. Same with FF4.0b7, the add-ons page still sees I have 3.0.15 [SOLVED]

Same goes with the recenlty installed 4.0b7, the add-ons page still sees I have 3.0.15. Even now, when I'm typing, the 'educated guess' about my version is still 3.0.15.… (read more)

Same goes with the recenlty installed 4.0b7, the add-ons page still sees I have 3.0.15. Even now, when I'm typing, the 'educated guess' about my version is still 3.0.15. In troubleshooting info, you will see version 4.07b...

Asked by alisuca1980 9 years ago

Last reply by cor-el 9 years ago

  • Archived

The ICON for Firefox results in "Firefox could not install this item because of a failure in Chrome Registration." Please contact the author about this problem.

I installed Firefox over a year ago and used it only a few times then remained with Internet Explorer. Clicking the ICON for Firefox results in a window"Firefox could not… (read more)

I installed Firefox over a year ago and used it only a few times then remained with Internet Explorer. Clicking the ICON for Firefox results in a window"Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem." This window opens three or more times, I keep closing it and then Firefox opens. I was asked to download Firefox 3.6 and I did, but the invitation to download it continues to pop up.

Asked by shifter223 9 years ago

Last reply by cor-el 9 years ago