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How do I talk to a real person? This has been going on for 3 weeks!!

There is NO link, or icon on the toolbar to enable Java on www.local10.com Please tell me how to fix this, your page that tells me how does not apply. I am using Window… (read more)

There is NO link, or icon on the toolbar to enable Java on www.local10.com Please tell me how to fix this, your page that tells me how does not apply. I am using Windows XP, could that be the reason? I can watch videos everyplace else. Please, please tell me how to fix this, as local 10 is my local news station and I need to be able to see their videos.

Asked by pattilynn 8 years ago

Answered by philipp 8 years ago

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all browser chrome (tab switcher, awesomebar, toolbars) sometimes turn invisible when window is inactive

All the browser chrome including the tab switcher, awesomebar, firefox menu, and toolbars, but not the standard minimize/unmaximize/close buttons, will sometimes turn inv… (read more)

All the browser chrome including the tab switcher, awesomebar, firefox menu, and toolbars, but not the standard minimize/unmaximize/close buttons, will sometimes turn invisible while the window is inactive.

Clicking back into the window restores them. I have a dual monitor setup, and firefox is maximized on one monitor while I'm working on other applications in the other.

This is an intermittent problem, and has been happening for about a week now, starting from a fresh install of Firefox with a clean profile.

Asked by Stephanie Daugherty 8 years ago

Answered by cor-el 8 years ago

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My problem is i always get two tabs open when i start firefox. One is the homepage, the second is a blank tab which is the one that opens. I do'nt want the 2nd

I know how to set homepage correctly. I am an experienced user. My issue is when I start up Firefox 20.0.1 it always starts up two tabs. The first is the correct homepage… (read more)

I know how to set homepage correctly. I am an experienced user. My issue is when I start up Firefox 20.0.1 it always starts up two tabs. The first is the correct homepage. The second is a blank tab which it switches to. I only want the first tab which is the homepage. How do I stop the second tab from opening. The homepage is set only with one URL and is correct.

Asked by dhag292 8 years ago

Answered by cor-el 8 years ago

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Forced to migrate Hotmail to Outlook now Firefox strips message formatting. Solution?

Having used Hotmail for 15 years and slowly evolved with it; I have now been forced into Outlook.com I now have to access http://uk.msn.com/ then branch to Outlook.com. M… (read more)

Having used Hotmail for 15 years and slowly evolved with it; I have now been forced into Outlook.com I now have to access http://uk.msn.com/ then branch to Outlook.com. My web mail works OK if I access it via Internet explorer (Version8) . If I use Firefox (Version 20.0.1) my message on the screen looks fine all correctly formatted. After I have sent it the result is like a 20 year old email system or the product of "Notepad". Nearly all the formatting has been stripped and the "carriage return & line feed" is all over the place.

When I use my usually redundant Internet Explorer 8, Outlook.com sends the Email message as would be expected.

I have been making a fool of myself by sending what looks like garbage. Unfortunately changing email addresses is not the simple solution, as 100s of people have my email address.

I really don't want to be a pawn in a fight for eyeballs between Mozilla and Microsoft.

Asked by Houndog 8 years ago

Answered by jscher2000 8 years ago

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After updating my avast it stopped working. Help!

I updated my avast security and it stopped running, it tells me my shields can't be found and a fatal error accured. Any help you can give me? I can't even uninstall the… (read more)

I updated my avast security and it stopped running, it tells me my shields can't be found and a fatal error accured. Any help you can give me? I can't even uninstall the avast now to reinstall. Could it be incompatible with Firefox?

Asked by repruyt 8 years ago

Answered by the-edmeister 8 years ago

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Every time I do a search, Avast warns "malicious URL Blocked," citing 'http://20.myppcadvertisingfeed.com/2feed..., process Firefox.exe; how do I stop this???

Google, Yahoo, no matter who I search on - the warning pops up! I get no warning using Google Chrome or IE, but I hate those. It also says 'Infection:URL:MAL' and I ca… (read more)

Google, Yahoo, no matter who I search on - the warning pops up! I get no warning using Google Chrome or IE, but I hate those. It also says 'Infection:URL:MAL' and I can find no way to eliminate these warnings.

Asked by keysmiata 8 years ago

Answered by eclodyrag 8 years ago

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Why can't I see the Mozilla themes?

I have used Mozilla's themes for years without problems, but earlier this week my chosen theme had disappeared. I can't get anything to show anymore, neitjer when searchi… (read more)

I have used Mozilla's themes for years without problems, but earlier this week my chosen theme had disappeared. I can't get anything to show anymore, neitjer when searching for new ones and trying to see what they look like before installing, nor after installing. Everything is just blank. Anyy good suggestions?

Asked by Fafnesbane 8 years ago

Answered by philipp 8 years ago

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Menu bar stopped working after upgrading to Firefox 20.0.1

I am an owner of thedjhookup.com web site. After upgrading to Firefox 20.0.1, menu completely stopped working. I am running Microsoft Windows [Version 6.1.7601] … (read more)

I am an owner of thedjhookup.com web site. After upgrading to Firefox 20.0.1, menu completely stopped working. I am running Microsoft Windows [Version 6.1.7601]

Asked by NataliePyatetsky 8 years ago

Answered by jscher2000 8 years ago

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How do you bookmark to a folder with the keyboard?

Since getting in to the habit of better organizing my bookmarks, I have bookmark folders that are up to three levels deep. How can I save a bookmark to a specific folder … (read more)

Since getting in to the habit of better organizing my bookmarks, I have bookmark folders that are up to three levels deep.

How can I save a bookmark to a specific folder without having to use the mouse or click "Choose..."?

It would be nice if there were a way to just type it, with folder suggestions coming up. I.e. I would be able to hit Ctrl+D, type the name, hit tab, and type Classes\303\HW to have it bookmark to that folder. Right now, I can only bookmark to recently used folders with the keyboard.

I know this can be done with the mouse, but I am looking for a fast way with the keyboard, possible with a plugin of some sort.

Asked by kukushka 8 years ago

Answered by jscher2000 8 years ago

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new tab appears at startup, cannot close

Occasionally, a new tab will open when starting Firefox in Windows 7 or Ubuntu 12.10. This opens to the default new tab page for Firefox, which I have set to about:blank.… (read more)

Occasionally, a new tab will open when starting Firefox in Windows 7 or Ubuntu 12.10. This opens to the default new tab page for Firefox, which I have set to about:blank. This tab cannot be closed by left clicking the "x", by right clicking and selecting close tab from the context menu, or with "Ctrl+W". Additionally, switching between tabs with "Ctrl+Tab" and "Ctrl+Shift+Tab" skips over this tab. It behaves as if it is already closed, but improperly. I suspect it MAY be because it was loaded before the other tabs, pinned or home, as part of the normal start up procedure, but never closed, but it appears to the right of my home page tab, not the left. I would attempt to visit a website on this ghost tab to get it unstuck, but even clicking on it isn't working. As I recall, it is selected at startup, so I may be able to try that again the next time it happens. That isn't a guaranty, though, and there is also the possibility that Firefox will simply crash when I attempt to visit a webpage, as it appears to be improperly closed.

Asked by NickNackGus 8 years ago

Answered by NickNackGus 8 years ago

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After FlashPlayer 11.04, a website with videos on, like YOUTUBE opens a seperated process and the videos appear in the left top corner and can't be moved.

After updating to a version after FlashPlayer 11.02 when opening a window with flash videos on, next to the process of Firefox in the Task Bar appears a new process with … (read more)

After updating to a version after FlashPlayer 11.02 when opening a window with flash videos on, next to the process of Firefox in the Task Bar appears a new process with the Flash Player icon and the video window is placed in the top left corner and can't be moved. If there are more then one video in that page when clicking that Flash Player icon you can see a list of all the videos.

Using FlashPlayer 11.02 this problem doesn't happen and I used this solution for some time, but now If I use that version I get a black window with an error message about security reasons, but if I click it it plays without any problem. Although in some websites that need Flash it says it needs at least version 10, but I have 11.02 but doesn't recognize it and demands to be upgraded.

This is all very weird because only happens in my laptop, I have a desktop with the exact same windows and Firefx version and this doesn't happen. I already tried to uninstall Firefox completly and even deleteing all plugins and extensions and the problem remains.

Uninstalling Flash player also solves this, but then I'm asked to update the the Flash player. This problems doesn't happen in Chrome or IExplorer 10:

http://tinypic.com/view.php?pic=15pn2ab&s=4

http://tinypic.com/view.php?pic=24v2u4l&s=4

Asked by S1LV3R_W0LF 8 years ago

Answered by Amit Kumar Thakur 8 years ago

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A PDF from a website does not download even though a window pops up, how do I fix this?

The website I am accessing is https://ebill.3rivers.net/siscss/pt/logonSubmitForward.do. I am able to get a PDF from it with IE and to get PDFs from other websites in Fi… (read more)

The website I am accessing is https://ebill.3rivers.net/siscss/pt/logonSubmitForward.do. I am able to get a PDF from it with IE and to get PDFs from other websites in Firefox, but not this one. I also have Firefox set to use it's PDF viewer. I am using version 20.0.1 of Firefox.

Asked by bbran 8 years ago

Answered by jscher2000 8 years ago

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The sound drops out in the latest version of FF. It will not re-load unless I re-load the browser. What could be the problem?

Ever since I downloaded the newest version of FF, I have experienced dropouts of audio. Refreshing the pages does not fix the problem. I can close the browser and re-lo… (read more)

Ever since I downloaded the newest version of FF, I have experienced dropouts of audio. Refreshing the pages does not fix the problem. I can close the browser and re-load it, and sometimes this will be effective for a time, but eventually, the sound drops again.

I cannot use this browser to stream my audio to a server either.

I have used another browser, and the problem is exclusive to FF.

Please assist if possible.

Thank you.

Asked by wtfbbq1 8 years ago

Answered by wtfbbq1 8 years ago

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ccleaner 4.01 corrupts the bookmarks toolbar in FF 20.0.1

When I use ccleaner 4.01 and select Download History for Firefox in the Applications tab, that results in corrupting the bookmarks toolbar: all the bookmarks beginning wi… (read more)

When I use ccleaner 4.01 and select Download History for Firefox in the Applications tab, that results in corrupting the bookmarks toolbar: all the bookmarks beginning with a certain one (a reference to a local file on this computer) disappear. They're still visible in the bookmarks toolbar section when I show all bookmarks, but from that one bookmark they can't be either deleted or moved; and that bookmark has no properties.

I note that between runs in my tests (uncorrupted vs post-ccleaner corrupted) very few files change, and places.sqlite is one of them. The others seem to me unlikely candidates.

I've filed this as a bug in the ccleaner bug forum, but I wonder if anyone else has encountered it, and if it can be a Firefox bug. Anyone?

Asked by djcm 8 years ago

Answered by the-edmeister 8 years ago

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clicking on "click here to activate the adobe flash plugin" does not work

"click here to activate the adobe flash plugin" clicking on this does not do anything. I am trying to get away from the WaterFox 'click to use' interface which is a pain … (read more)

"click here to activate the adobe flash plugin"

clicking on this does not do anything.

I am trying to get away from the WaterFox 'click to use' interface which is a pain in the neck as hardly anything works today. Now I have a similar problem in FireFox.

Asked by AndyBN 8 years ago

Answered by AndyBN 8 years ago

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why does some of my text come up looking like water was spilled on it

just typing in my name and password the instruction text under the boxes look like you spilled water on them. some time you can highlight the word and just click and it g… (read more)

just typing in my name and password the instruction text under the boxes look like you spilled water on them. some time you can highlight the word and just click and it goes to normal. If you don't have any idea what it is suppose to say it is very hard to read. I have done the reset on firefox and that didn't do a thing for it. running windows 7 pro 64 , 3.2 mz hp computer

Asked by Dandew77 8 years ago

Answered by user633449 8 years ago