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How can I disable this stupid and useless message?

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN. How can I disable it? Seriously, Mozilla is really doing their best to scar… (read more)

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN.

How can I disable it? Seriously, Mozilla is really doing their best to scare me away... How could they think it's a good Idea to annoy their users over and over again?

The Images show the message in german...

Asked by Daniel Keller 2 months ago

Last reply by zeroknight 2 months ago

2.1gb of Ram used by Firefox

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german s… (read more)

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german so Arbeitsspeicher=RAM)

Asked by Kiro 2 months ago

Last reply by zeroknight 2 months ago

erratic behaviour in windows search

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem wit… (read more)

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem with popups and links generally.

I have adblock/adblock plus and other add-ons, but I hvae disabled those and still get the same problem.

Asked by Anthorin 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Imported bookmarks not being displayed

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation … (read more)

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation of Firefox.

The bookmarks show up in the "library" that displays when I click on "manage bookmarks" but they do not appear in the toolbar at the top of the page. I don't see any way to get them to show up.

Can you tell me what I need to do? Thanks.

Asked by martinvalley 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Second time I've lost all of my browser tabs - how to rescue them?

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a … (read more)

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a way to speak to a human being??

Just lost it.

Asked by Anne Usher 2 months ago

Last reply by jonzn4SUSE 2 months ago

PR_CONNECT_RESET_ERROR

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR. An error occurr… (read more)

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR.

An error occurred during a connection to myaccount.xcelenergy.com. PR_CONNECT_RESET_ERROR

Asked by jjr9999 2 months ago

Last reply by cor-el 2 months ago

Firefox and hibernation plain text vulnerability

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfi… (read more)

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfil.sys. This means that any encryption keys in RAM used to access encypted files will be written to hiberfil.sys and can be extracted if a malicious party has physical access to the drive.

Thus, the question:

Does Firefox store encryption keys, passwords, or log in details in RAM at any time while in use?

Thanks.

Asked by Ciaopescao 2 months ago

Last reply by cor-el 2 months ago

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

after a session is"lost", how can it be restored through backup or other folders such as Json?

Had 2 windows open, one 5 tabs and the second window had 1300 tabs The 1300 tab window session is lost. Even searching history, most can not be found What can be done?… (read more)

Had 2 windows open, one 5 tabs and the second window had 1300 tabs

The 1300 tab window session is lost.

Even searching history, most can not be found

What can be done?

Are there backup folders I presume or reading of a Json folder where session profiles are kept, if so how can I insert this folder for the primary session to restore lost session?

Asked by thomasamorris 2 months ago

Last reply by cor-el 2 months ago

Firefox Bookmarks

How do I display bookmarks in a column on my screen; has disappeared recently; menu option seems to have disappeared. Firefox v 123 on Windows 10 John Tilly … (read more)

How do I display bookmarks in a column on my screen; has disappeared recently; menu option seems to have disappeared. Firefox v 123 on Windows 10

John Tilly

Asked by senalizacion 2 months ago

Last reply by zeroknight 2 months ago

Firefox keeps saying I am offline.

I've been through all the topics and Firefox keeps telling me I am offline, especially when i am using YouTube or when I was trying to access my account by clicking on my… (read more)

I've been through all the topics and Firefox keeps telling me I am offline, especially when i am using YouTube or when I was trying to access my account by clicking on my face.

Asked by FmrTeach Larry 2 months ago

Last reply by zeroknight 2 months ago

My all passwords and bookmarks are gone.

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced … (read more)

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Asked by MaGnatE 2 months ago

Last reply by jonzn4SUSE 2 months ago

Managing a Firefox restart

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But th… (read more)

Hi. I keep several Firefox tabs open and active on my laptop. Inevitably, Firefox slows down after a week or several weeks and would benefit from a Quit / Restart. But then (I think) I would lose my tabs, which would mean a trip to the library to login and get them back. If I do nothing, a superslow Firefox will usually mean my laptop eventually restarts on its own. Then when I open Firefox I see a "Restore Session" option, which brings everything back (I think I see Restore Session because the computer did its own shutdown). So, this does work, but I have a slow computer until the laptop does its own restart. I am wondering if I can initiate my own Firefox Quit / Restart which will give me the "Restore Session" option. Thanks!

Asked by jwmmackay 2 months ago

Last reply by hmza21257 2 months ago

Site access permisssions

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for mi… (read more)

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for microsoft 365 nothing comes up. I just need to allow full access to microsoft so I can do my assignment.

Asked by t.r.matthews1002 2 months ago

Last reply by cor-el 2 months ago