Firefox Support Forum

Dear Team. As always thanks for a great browser... I had a Firefox update come through this morning (through the browser prompt). After installing the update the pc became extremely sluggish. Thought it may need a restart so restarted the pc but pretty much the same issue? Slow, delayed and sluggish.

I checked what was running in the back ground and other than the usual microsoft nonsense and background stuff it showed 30 instances of Firefox running taking up 82% of the memory. I always have one browser with 8 tabs running by default.

I'm running an i7 processor with 8gig of ram which should be more than ample. Any thoughts / ideas would be most welcome. Once again, thanks for the best browser....

Best regards, Kev Brown. Brocott UK

Why is mousewheel.with_control.action = 5 not the default in 2024 ? or at least an accessibility features ? I have multiple over the years had to help my older parents with `broken` website due to the actual default increasing the font size instead of behaving as a pinch and zoom

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

I had set Google to be my default search engine. But that seems to have been replaced by yahoo! [I have tried to put a screen shot here but Firefox won't let me] I searched for Google in the search box which put the following in the url.

https://uk.search.yahoo.com/yhs/search?p=google&hspart=iba&hsimp=yhs-syn_weatherprince&param2=9dUI1n2R0BLDxNuWfiP4aSFOTltNdSPoIx38%252BUf%252FiXrvPdoGmStdlfwLFZYDv ...

In Settings>Search, there is no Yahoo. Presumably it has hacked my computer. How can I get rid of it? I am running Windows Defender (3 1/2 hours to go) and I have Reset Firefox. Win11, 64 bit, latest Firefox

Last months problem with Firefox, one process goes to 11-20% cpu usage+-, firefox does not load sites, freezes, after some time works again. Tried every solution and nothing. I have to wait or restart Firefox. I have similar problem on Android and notebook from work. You are unable to fix your browser but you complain that that MS, Google and Apple block independent browsers. Maybe the way to fix is reinstall Windows. GO TO HELL!!!

We have 5 devices and have always been able to log in to any or all of them. Now, we can only log in from our laptop. I have entered the login data manually and with Norton 365. The only device we can get logged in on is the laptop. All of the devices are running the latest version of Firefox. I have cleared the cache re-booted all of them with no change.

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible.

My email application is Outlook, which over the last few years has worked well, but today it's telling me that my browser cannot access the clipboard. There's no explanation from Microsoft, just advice to the effect that I should contact you for an explanation/solution.

Can anyone help please?

Hello,

i imported Firefox bookmarks to Firefox on another user account and i am not getting thumbnails! Both on bookmark's bar and inside bookmark browser :/

How to fix this?

Thanks!

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

I apologize for not knowing where to put this question. I have the latest version of Firefox installed and pinned to my taskbar. When I right-click on the Firefox icon that's pinned to my taskbar a list of things that I've downloaded as well as some other things shows up. Now I understand that I can manually clear these items, but that's a pain. I searched online for an answer and through my researching found that these items are called jump lists. I then searched for a solution for how to disable them and followed the instructions I'd found on a majority of sites that provided a solution. Even after doing this the jump list is still enabled and I don't know where else to go. I have attached two pictures showing the steps I've taken and that the jump list is still active.

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

Within the last week, my Firefox has developed the issue of not responding to clicking links or hitting enter when searching Google in the search bar. The problem does not seem to consistently occur, so I couldn't put a % of chance occurring to it, but it happens enough to be a big annoyance. Additionally, sometimes images don't load properly on sites like Wikipedia. When the error occurs, the url for searching will be in the search bar, but the page will be blank. When I go to search it again, the clock icon appears, showing that I've searched it before, so it registers the search in a way. I have opened Firefox in safe mode, and the problem still occurred.

I've attached two screenshots. The first is taken after the error occurs. I have pressed enter, but nothing loaded, it is still the new tab screen. The second is when entering the search term again, showing how it remembered my search.

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.