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Profile lost all data (bookmarks, extensions, everything)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. Th… (read more)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

Asked by kaydeefalls 5 months ago

Last reply by cor-el 5 months ago

Bookmarks disappeared after adding account to new computer

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new com… (read more)

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

Asked by cmjross1 5 months ago

Last reply by cor-el 5 months ago

Macbook overheated when opens up 20+ webpages at a time on Firefox

Hey guys, thanks for the help in advance. This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when… (read more)

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Asked by Aaron 5 months ago

Last reply by zeroknight 5 months ago

ID/password is not displayed.

ID/PW is not displayed automatically. "Settings" ⇒ "Privacy and Security" ⇒ The check mark for "Retain website login information and password (R)" is always missing. Even… (read more)

ID/PW is not displayed automatically. "Settings" ⇒ "Privacy and Security" ⇒ The check mark for "Retain website login information and password (R)" is always missing. Even if I put a checkmark in it, when I restart Firefox, the checkmark disappears.

Asked by masukensji 5 months ago

Last reply by cor-el 5 months ago

lost my bookmarks changing to new firefox

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I ge… (read more)

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I get them back and installed on left side of screen as I did in old version?

Asked by foxv217 5 months ago

Last reply by cor-el 5 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 5 months ago

Last reply by cor-el 5 months ago

Twitch knows which tab is opened and on top?

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by v… (read more)

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by visitors to the website. It's one thing for Twitch to know I'm visiting the website, and quite another for them to determine if in fact the tab I have open is front and center. Seems to me this is a privacy issue that needs to be addressed.? (I have not yet determined if this Twitch snooping is working in private tabs yet, but I soon will)

Asked by jwhite8055 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Videos can't be played at higher playback speed on Youtube

Videos can't be played at higher playback speed Bug On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Usin… (read more)

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

Asked by kapish1233 5 months ago

Last reply by zeroknight 5 months ago

my firefox webpages are now colored black

After updating to Windows 11, all my Firefox webpages backgrounds are colored black even after choosing a light theme which only changes bookmarks and toolbar to white. I… (read more)

After updating to Windows 11, all my Firefox webpages backgrounds are colored black even after choosing a light theme which only changes bookmarks and toolbar to white. I want white background like my old Firefox ?

Asked by cwdunn3 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Secure Connection Failed

Why is there problem wit this conservative website ? Only because it's conservative and not leftist ?! https://p.feedblitz.com/t3/26412/37813589_/14032169_/~g… (read more)

Why is there problem wit this conservative website ? Only because it's conservative and not leftist ?!


https://p.feedblitz.com/t3/26412/37813589_/14032169_/~gellerreport.com/2023/11/disaster-300-convicted-terrorists-to-be-released-from-israeli-jails-in-exchange-for-50-hostages-and-ceasefire-in-pending-deal.html/

An error occurred during a connection to p.feedblitz.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by smarek1 5 months ago

Last reply by zeroknight 5 months ago

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 5 months ago

Last reply by cor-el 5 months ago