Showing questions tagged: Show all questions
  • Archived

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 6 months ago

Last reply by cor-el 6 months ago

  • Archived

system hacked

The screenshot below shows exactly what happened to me yesterday when I was prompted by your Firefox pop-up window to update as I have done many times before without inci… (read more)

The screenshot below shows exactly what happened to me yesterday when I was prompted by your Firefox pop-up window to update as I have done many times before without incident. Two minutes after clicking on the update request a pop-up window came on my screen with what appeared to be from Microsoft Tech dept. It had a warning message that my computer may have been hacked and a phone number that I must call. I had no choice then to call the number as my computer was frozen/locked. In addition, now my Norton software is suggesting I no longer have "internet Security" which would always say '"Firefox secured'"??? please help me understand why my internet is no longer secured by Firefox? Regards, Worried and scared!

Asked by dtonge48 6 months ago

Last reply by Dropa 6 months ago

  • Archived

Firefox is being hijacked into Google.

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. … (read more)

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

Asked by mr.nick 6 months ago

Last reply by Dropa 6 months ago

browser crash maybe?

Hi, I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the… (read more)

Hi,

I experienced at least two times recently that the browser on windows 10 looses all the opened tabs and pinned tabs too. Last time it did also that when I closed the program and it opened itself again immediately without tabs and closed itself down again. Next time I opened the program there was no opened tabs at all again. I have the latest version for windows 10.

What do you suggest me to do?

Thanks for help! Br, Balint

Asked by balintelek 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Why after last update I cannot play/pause video with spacebar after alt+tab to firefox? and some other things

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to w… (read more)

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to work, other buttons work, other video websites like netflix dont have any problem. I remember new update tab opened. Why do you have to break everything? Don't know how long that show all tabs button is up there but I tried couple times to remove it and its impossible, why URL bar is also search bar? Why? everyone can but search bar whenever we want, even right next to it, who thinks of this bullshit? Instead of being user friendly you put useless shit into it making it work like a my 16 bit PC when people expect it to run smoothly and quickly.

Asked by Kacper 6 months ago

Last reply by zeroknight 6 months ago

Problem logging into Spectrum

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was ab… (read more)

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was able to successfully log in to the Spectrum Site. What do you thing is the problem with Firefox and the Spectrum site? Everything else I log in to works fine.

Asked by dave1310 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Accessing a specific part of the Royal Yachting Association Website.

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the … (read more)

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Asked by snapeknopps 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Certain parts of the Firefox UI are displaying a weird font rather than standard latin one

Like the title says, certain part of UI, including text fields, are displaying the font shown in the screenshot I added. I tried disabling add-ons and updating the app, b… (read more)

Like the title says, certain part of UI, including text fields, are displaying the font shown in the screenshot I added. I tried disabling add-ons and updating the app, but neither worked.

Asked by Rhea& Padilla 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 6 months ago

Last reply by cor-el 6 months ago

Text boxes duplicating in certain websites

Using text boxes such as comment sections in certain sites will "duplicate" the boxes directly over it Scrolling up and down will lock the boxes on screen and leave multi… (read more)

Using text boxes such as comment sections in certain sites will "duplicate" the boxes directly over it Scrolling up and down will lock the boxes on screen and leave multiple traces of the text boxes Refreshing the page will remove the boxes temporarily but will happen again Happens inconsistently on multiple websites Site shown under is dcinside.com

Asked by Bada 5 months ago

Last reply by zeroknight 5 months ago