Firefox Support Forum

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

This issue is so annoying, that I need to ask Firefox community what I can do. So, the problem is, that if I set custom home page called Infinity New Tab (Pro), then I will restart Firefox, then it reverts back to Firefox Home.

I think, that this is completely unrelated to malware, because I'm scanning my computer very often.

Are my preferences/settings corrupted?

However the Infinity New Tab (Pro) is no longer available in addons.mozilla.org, so if you need .xpi file, then tell me, and I will attach that file here.

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... now after the update installed, shopify is trying to validate whether I am a human and verify the browser. Resulting in an endless loop of identifying myself as a human and it trying to validate the browser.

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior， no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

My firefox installation always run in English with all of its interface elements being in English. One of the recent updates introduced a weird behavior - some of the UI became Russian. I seem to have fixed/bypassed the issue last time it happened https://support.mozilla.org/en-US/questions/1415337 but nothing works this time.

Most of my firefox is in English, but some elements such as tab titles in devtools, browser popups "do you want to leave this page", tooltips in this very text form where I'm typing right now - are in Russian for no apparent reason.

I have another profile on this firefox installation and it's completely in English as intended. I tried to check for what changed in about:config, looking for "language" or "locale" string, and there's nothing that stands out. I've tried clearing startup cache, switching language back and forth, restarting firefox.

Any suggestions?

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Opera - please advise? thanks!

I have spent all evening using the Console to debug a project I have been working on. All of a sudden it now displays event information for every click, every keypress (up and down events separately), every selection, everything. This now happens on (almost) any site I visit. This is so absurdly verbose anything I am hoping to debug is buried under mountains of extraneous information about my inputs.

Is this is a setting that can be disabled somewhere, that I enabled without realising somehow? I have spent some considerable amount of time poking around trying to find some setting, but to no avail. It was certainly not behaving this way before, is it possible to change this back?

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

I have tried syncing to the time server and manually updating the time with no success. It is only happening on this computer. My other laptop and my Android are fine, so it has something to do with something on this PC. I've tried to disable vpns but that hasn't helped. Any insight is greatly appreciated since the timestamp is crucial for much of what I do!

I asked a few "security/privacy" addon creators this question: "

Hail all:

First off, a note to explain this post: I have severe Asperger's and ADHD. I work for a Corporation that handles delicate data. Now, my Asperger's requires clarity, but this ad-on is all BUT clear. Which is a serious annoyance, since, more and more, life is becoming unclear, due to continuous contradictions everywhere. More so ... it, at first glance, appears to be not quite right: The ad-on promises security and privacy, BUUUUUT ... does seemingly the absolute opposite? Let me explain:

So, I got the Multi-Account Container ad-on. Upon installing it, it requested:

   Access your data for all web sites
   Access browsing history
   Monitor extension usage and manage themes
   Access browser tabs

Why on earth are these needed? Now, you speak of privacy, security, all very nice, but then you throw these "necessities" in the ad-on, which totally counter the promised privacy, security and whatnot.

I have certain data that I access through the Private Window in Firefox, related to my work. Several tabs are Corporate Account information, log ins, ... , which I darn sure refuse to give out. Not to mention, Corporate project data.

Your "necessities" breach privacy, security, and even invoke the possibility of personal data theft, bank data theft, and even, indeed so, Corporate espionage!

1) Access data for all websites: Why not just ask the darn info directly? I will open the Corporation for you, give you all access keys. Way faster. 2) Access browsing history: If you need money, just ask ... I do not like my data shoved out for money so they can "offer targetted advertising". I HATE advertising, each ad I encounter brings my IQ down by 10 %, because my poor dumb brain can't understand the stream of lies in those. Also: you have no rights to dive into my history data, it is "private" for a reason, protected by LAW. This then breaches these Privacy Laws. 3) Monitor extension usage and manage themes: Oh? Am I per chance a COMPLETE idiot? That I can't read, or think? I am quite sure, I am just clever enough to handle this myself, I reckon. Could be wrong, but then there's google and the likes to help me out, in case I do not find the right colour and icon for my tab. 4) Access Browser Tabs: Here's a smarter idea, I think ... well, for as far as I CAN think, seeing the above uncalled for "assistance" provided: Come to my place and have my computer. Direct access thus no need to do all that network doing thingy needed for remote Browser Access.

Sorry for appearing angry, but these kinds of "necessities to ensure the ad-on to work". This ad-on can just as well work without these "kindly offered assist tools". So why are they in here, while you provide your ad-on as a means to secure and privatise my data?

I would appreciate some information here. Thank you."

I received no reply yet, though I asked 11 creators nigh 2 weeks ago. Seems ... fishy ... no? I mean, can someone give an explanation on this?

Thank you. Ben

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.

/edit: Please put a space after periods as there were unintended links.

Hi, i am on linux an Firefox 115.0.2. Every supported website appeared in dark mode because of my preferences in the firefox settings respectively about:config layout.css.prefers-color-scheme.content-override is set to 2 and my system mode is dark. (0 and 3 changes nothing) Since some time this settings does not work anymore. The only thing i have changed is: about:config - privacy.trackingprotection.enabled set to true So now all the websites appeared in dark mode now appear in light mode. Chrome shows all these websites in dark mode. (But of course thats no option :-)) An Example: reddit.com: before: dark, now: light mode, Chrome dark mode. So please help! regards, awilli