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Links in pages produced from Javascript

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover … (read more)

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

Asked by beb25hex12 9 months ago

Answered by zeroknight 9 months ago

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LastPass is now disabled with every Firefox restart

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can g… (read more)

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Asked by RobertL39 1 week ago

Answered by zeroknight 1 week ago

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recently, website config.office.com shows blank by Firefox, even for a new fresh OS and instally installed Firefox

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox also, I tried from my different clients, it's the same … (read more)

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior, no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

Asked by Lincky Lin 9 months ago

Answered by zeroknight 9 months ago

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Not getting "history" or remembering visited sites on new iMac

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I ca… (read more)

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Asked by Jerryjerry 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Firefox themes

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset… (read more)

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

Asked by Lord_Voidwrath 2 months ago

Answered by Lord_Voidwrath 2 months ago

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Clickable keypad doesn't show correctly

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking… (read more)

A website I have to use for my work (for the Queensland Department of Education) requires that I input a 6-digit code; for *security*, they insist it be input by clicking on a keypad that scrambles the position of the number keys each time... It's meant to look like the first image attached below, but when I try to open it in Firefox, it looks like the second image and I can't input my code. I'd like to be able to use Firefox for EVERYTHING but I end up having to use Chrome to access this site, which I use pretty much every day for work, and it's very inconvenient.

Asked by nycarrington 9 months ago

Answered by zeroknight 9 months ago

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log ins blocked using firefox

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Ope… (read more)

I cannot log into New York Times via Firefox - ms says it thinks my IP is a bot. Also blocked on a local newspaper Montreal Gazette. I am able to log in w/ no prob on Opera - please advise? thanks!

Asked by loucheliferadio 9 months ago

Answered by cor-el 9 months ago

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After updating to 115.0.1 the devtools language changed from English to Russian.

My firefox installation always run in English with all of its interface elements being in English. One of the recent updates introduced a weird behavior - some of the UI … (read more)

My firefox installation always run in English with all of its interface elements being in English. One of the recent updates introduced a weird behavior - some of the UI became Russian. I seem to have fixed/bypassed the issue last time it happened https://support.mozilla.org/en-US/questions/1415337 but nothing works this time.

Most of my firefox is in English, but some elements such as tab titles in devtools, browser popups "do you want to leave this page", tooltips in this very text form where I'm typing right now - are in Russian for no apparent reason.

I have another profile on this firefox installation and it's completely in English as intended. I tried to check for what changed in about:config, looking for "language" or "locale" string, and there's nothing that stands out. I've tried clearing startup cache, switching language back and forth, restarting firefox.

Any suggestions?

Asked by Fly McFlyson 9 months ago

Answered by Fly McFlyson 9 months ago

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checkboxes missing from webform

Hello! I have a Mailchimp signup form here: https://utexas.us4.list-manage.com/subscribe?u=91ef16fd009c97ce473909aa7&id=1d94de45cb The form should display with check… (read more)

Hello! I have a Mailchimp signup form here: https://utexas.us4.list-manage.com/subscribe?u=91ef16fd009c97ce473909aa7&id=1d94de45cb

The form should display with checkboxes that allow multi-select. It used to work that way in Firefox, but currently it only highlights the selection and doesn't allow more than one option to be selected. It works correctly in Chrome and Edge, however. Is there a way to get this working again? Thanks in advance for any advice!

Asked by christa16 3 months ago

Answered by cor-el 3 months ago

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White screen when loading config.office.com

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the … (read more)

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

Asked by Nathan Verkerk 9 months ago

Answered by Nathan Verkerk 9 months ago

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Pocket taking over my computer

How do I remove pocket from Firefox? The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enab… (read more)

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

Asked by dougg1 9 months ago

Answered by dougg1 9 months ago

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The time is wrong any app or site I use on Firefox.

I have tried syncing to the time server and manually updating the time with no success. It is only happening on this computer. My other laptop and my Android are fine, so… (read more)

I have tried syncing to the time server and manually updating the time with no success. It is only happening on this computer. My other laptop and my Android are fine, so it has something to do with something on this PC. I've tried to disable vpns but that hasn't helped. Any insight is greatly appreciated since the timestamp is crucial for much of what I do!

Asked by pete.theodore1 9 months ago

Answered by pete.theodore1 9 months ago

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Transfer info to new lap top

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I… (read more)

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

Asked by Mac73 4 months ago

Answered by jonzn4SUSE 4 months ago

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Gmail sending email to Trash NOT the Sent Folder

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email … (read more)

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

Asked by dwightrph 9 months ago

Answered by Terry 9 months ago

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Custom new tab page keeps reverting to Firefox home

This issue is so annoying, that I need to ask Firefox community what I can do. So, the problem is, that if I set custom home page called Infinity New Tab (Pro), then I wi… (read more)

This issue is so annoying, that I need to ask Firefox community what I can do. So, the problem is, that if I set custom home page called Infinity New Tab (Pro), then I will restart Firefox, then it reverts back to Firefox Home.

I think, that this is completely unrelated to malware, because I'm scanning my computer very often.

Are my preferences/settings corrupted?

However the Infinity New Tab (Pro) is no longer available in addons.mozilla.org, so if you need .xpi file, then tell me, and I will attach that file here.

Asked by Patricek0056 (She/her) 9 months ago

Answered by Patricek0056 (She/her) 9 months ago