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  • Archived

Signing into FB is inconsistent.

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/… (read more)

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

Asked by zambie6977 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and instally installed Firefox

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox also, I tried from my different clients, it's the same … (read more)

recently, website config.office.com shows blank by Firefox, even for a new fresh OS and install installed Firefox

also, I tried from my different clients, it's the same behavior, no matter Windows OS 11 10, or Windows Server 2016 2019 2022

it's able to load in MSEdge.

Asked by Lincky Lin 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (read more)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Asked by JOE SNAP 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Wrong Profile

I installed the newest version of Firefox but when I start it, the startup page is different (see attached) than my previous page and it doesn't show display any of my bo… (read more)

I installed the newest version of Firefox but when I start it, the startup page is different (see attached) than my previous page and it doesn't show display any of my bookmarks.(

Asked by gcotterl 9 months ago

Last reply by cor-el 9 months ago

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  • Archived

Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmjones735 9 months ago

Last reply by James 9 months ago

  • Archived

Relay Function

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary e… (read more)

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary email was there and I added my secondary email --them I noticed there was what looks like a strange email already there. In conjunction with this i got a warning from Firefox today that somebody from Romania had tried to change my password.

Any Ideas I would appreciate them.

Thanks paul

Asked by Paul Ellis 9 months ago

Last reply by Terry 9 months ago

  • Archived

Windows 11

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I ope… (read more)

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Asked by langanj2 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

Logging out of Sync with Master Password active

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is ba… (read more)

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is bad, from a security point of view? Let's just say, you found a shady site or installed a shady plugin, or someone is shouldersurfing you maybe under pressure. The "Logout and delete everything" would not be possible without giving out your master PW seems a bit awkward.

Asked by MCKX 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox searchbar Filling from the right rather than left

Hello, for the last day my searchbar is aligned to the right instead of the left. I have no idea why it is like this and i would like it back to Left alignment this is o… (read more)

Hello, for the last day my searchbar is aligned to the right instead of the left. I have no idea why it is like this and i would like it back to Left alignment

this is only happening on my Right monitor my left monitor has normal alignment

Any help would be appreciated

Asked by aidenilbuck 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

importing passwords

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance. … (read more)

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance.

Asked by ari0a 9 months ago

Last reply by Terry 9 months ago

  • Archived

Phishing pop-ups on the lower right hand corner of my screen when using Firefox

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They clai… (read more)

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They claim to be from McAfee, Windows and other legitimate places and tell me things like viruses have been detected, but scans of my computer do not detect any. They all come from something called 5qlql.azure.net or something similar to that.

Asked by easdale6 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago