Firefox Support Forum

Hello All,

I just reset my password because I had forgotten it and I found out none of my other passwords are saved :(. In the description it said that data is encrypted and there MAY be some losses.. but is it possible that all is lost?

Thank you for support!

Hello!

Ever since I reinstalled firefox again, and it updated to 113 version, I can't see videos in full screen. I click on full screen, but there is an edge around the sides and bottom, and i can see the browser background. I don't know what to do. I tried with about:config option but then my taskbar was visible. my browser never had these issues before. Should I just wait for a new update? This happened after i installed it again after uninstalling, because I thought I needed to uninstall US version to get the UK version again.

If you can, I'd be very thankful.

i am using a loaner laptop right now while i wait for my main laptop to be returned to me. i need my bookmarks so i downloaded the browser & went to log in. i can't find my password & apparently to reset it i lose all my bookmarks which is the ONE THING i need from firefox right now. i am fully logged into firefox on that other laptop (tho who knows now that i tried logging in on my new device). i can't risk losing all my bookmarks. i need some help here, but i couldn't even get help without creating a NEW firefox account. can someone send me a support email to reach out to?

bold text Mozilla flags 'captive network detected', does nothing to fix, still an issue, though it's been reported... Multiple Times. I have this issue w/Aurora CO. Central Library, & Fresenius Dialysis Care Facility in Aurora CO.!

for the past several months, FF has just been hanging when I attempt to open a website. sometimes it sits there for hours and never connects yet if I open Chrome, I have instant access. I have troubleshot, deleted and reinstalled FF, used safe mode to diagnose the problem. I have done everything I can think of, I even clear all history daily...and NOTHING helps. Sometimes I have no problems for weeks, then all of a sudden, I can't access the internet but ONLY with FF. I'm ready to just delete everything and never use FF again, but I like it and have been using it for 6 years. Chrome works 100% of the time....FF is hit or miss lately and I'm about done with it.

I recently tried to log into my Firefox account on a new PC I am building. I have Bitwarden as a PW manager and I use the 2FA inside of the paid version as much as a possibly can. I have it setup for Firefox but no matter what I did I could not get past Firefox's account 2FA page it kept giving me a wrong password. I saw that Firefox has a list of authenticators that will work(https://mzl.la/3p8DJls), is Bitwardens 2FA function not capable of working with Firefox accounts?

My bookmarks are just gone not all just everything after the letter B in order. They are not in back up I followed all the restore bookmarks options in help nothing has worked.

Starting the quest (i.e., tilting at a huge, anonymous, darkside windmill) anew.

To the Firefox volunteers, developers, moderators, or whoever might read this that is willing and able to do something about it: Provide a means for end users to place the Tabs below the Bookmarks on screen.

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some add ons an even tried in trouble shoot mode and still i get it. I have tried every thing i know how even refreshed Firefox. I do not get it in Chrome and it has much of the same add ons or extensions. I tried to send a report to Facebook but you know how that goes.It is getting annoying Not sure if it Facebook and Firefox or just Facebook . But if ti is not happening in Chrome or edge that leads me to come to the conclusion it is Firefox

i receive an email and they have a link to open a video, when I click the spot to open the video I get this message

We have found some suspicious activity in this client's account and this link had been blocked for your safety.

We apologise for any inconvenience caused. If you think the link is safe, please contact the sender of the email.

I think something is blocking me on purpose from opening the link Tom

So I have Firefox set to open a certain set of pages each time I open the browser. It does that, however, it's not the latest version of the page therefore I have to manually reload the tab to get to the latest version. This is a pain in the ass. Chrome dynamically refreshes pages each time you open the browser. Is there a setting somewhere I'm missing or is this just how it's going to be?

Hi,

Firefox can't load is already a subject that I know, is answered here : https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

But I need help, because I've tried everything inside, and my firefox is still buggy. I am on a point that I consider turning my back on Firefox because It's been months since I try and try again to solve it and I don't see a light of hope.

Problems I have are especially on youtube, and google searchs.

Here what I've tried : - Reinstalling firefox - Refreshing firefox - No color theme in firefox - Deleting all plugins, extensions - Desactivate proxy setting (I don't use a proxy) - network.dns.disableIPv6 is set to true - network.dns.disablePrefetch is set to true - I wiped my history and cache - Internet firewall states firefox is on white list

I have no problem of performance on others browsers - google chrome for example.

Please, could you help me ? Thanks.