Firefox Support Forum

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and nothing has worked. Can anyone help me please ????

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

I completely removed a program from my computer several days ago. The program name still shows in Firefox, settings, general, applications. The program is showing in the applications section in content type and then action shows to the right of the content type. How do I completely remove the program name that is still showing in Firefox, Settings, General, Applications? If I need to go to the registry could you please tell me how to locate it in the registry? Thank you

When watching videos on streaming services (e.g. Netflix) a "1.0" is placed in the center of the screen. How do I get rid of it? (I don't want it ANYWHERE on my screen.) Thank you for your help.

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom, my search results are definitely not the same as if I were to navigate to www.google.co.uk and then search for the same string. Is there any way for the default google search to use google.co.uk rather than google.com Thanks?

I'm currently running Firefox v 112.0.2 on Linux. I've had a theme installed for a while now that I really enjoy. It's a minimalist theme I found on github and then I topped it off with some colors that suite my desktop theme.

The ONLY issue I am having is with the dropdown menus. I can't see any of the list items and I cannot for the life of me figure out where to modify these colors. Searching has only gotten me more confused.

Photo is attached. I'm hoping that changing the text color here is an easy fix. The colors are all fine in other dropdown-ish menus, like bookmark folders for example.

Thanks in advance for any advice.

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

I'm now running in troubleshooting mode with NO extensions.

For weeks my drives have been churning and I've been running out of resource, seeing the hour glass, graying screen, etc.

I finally closed the windows with countless tabs, disabled some extensions, and it got better, but I still have problems, even in troubleshooting mode.

Task manager still shows phantom tabs. I had 4 tabs open, it showed 7, etc.

And strangely, I now see Kaperski Native Messaging with the tabs in task manager: https://www.file.net/process/plugin-nm-server.exe.html

Closed that. Have 7 tabs in one window, task manager shows 11 tabs.

Am so confused.

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native or regional language. Previously I had no problem in windows 7. But it is not working in the latest firefox browser. Any solution Any missing on my part

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different systems. This meant that I was not automatically logged into the other account as long as I was on the appropriate device.

After Update: Auto-login is only working on my main system's Firefox (without new update). I now have to re-log into my production YT account manually. The reason I can identify this was after the update is because I now have an "old Firefox data" folder on my desktop, aswell as all my extensions being re-installed.

Considerations/Clarifications - I do not mean auto-fill passwords. I mean that my account is already ready to go when I access the YT site. - I use a few security extensions. I understand that these may have an impact on my browser's ability to save passwords. However, for the past 7 years, this has never been a problem given similar extensions.

    - Extension List: Privacy Badger, Adblock, Adblock plus, Adblock for YT, DuckDuckGo privacy essentials,  Facebook container, and Decentraleyes.

Any help is appreciated.

Facebook works ok 'till I go to home page and it starts to load and stories or what ever they are called go blank and it continues to reload items over and over. Cleared cache and tried all other browsers and they work ok..

I can't get Firefox to use some custom cursors. Firefox is only recognizing the cursors that came installed with Ubuntu. Any of the cursors I installed will default to DMZ-White, but Firefox is using those cursors that came installed with Ubuntu. I tried defining the default cursor in /usr/share/icons/default/index.theme but did nothing as well. Also I tried with the cursor in /usr/share/icons and in /home/name/.icons and firefox cannot get in any of those.

I don't know if it's something wrong with my cursors or it's some inner thing with Firefox, any one has a guess? Incompatibility or something missing from the cursor?

I've had Firefox issues for months now. It started after the update three updates ago. Firefox would take 10-15 minutes to load, I often couldn't load websites even after it had loaded....except for a couple of nights recently I've been able to use it flawlessly. Like right now. It's almost 11pm and it's working. I've been through the clear the cache, check if the extensions are slowing it down etc. routine. So why is it working now? It probably won't work in the morning, it didn't work last night, but it worked a few nights ago and again tonight. I'm sorry this sounds so strange but I don't know what to do. I've had to use a different browser for a while but would love to come back to Firefox again.

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?