Firefox Support Forum

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

When I get on my desktop and go to my Homepage( xfinity) and I try to pull up my email or other options I get a notice that "this page is slowing down Firefox.Please stop this page. And there is a little stop button. When I push the buttton It all works. I tried to fix the problem on your trouble shooting page and I made it worse. Now my home page doesn't show up in my toolbar. I'm 75 and not very computer savoy. Please help. Thanks.

Several login pages don't load correctly, completely or at all since the last update. Binance homepage doesn't load the login menu (see attachment), direct url page just shows white screen. I also had some issues with logins on my health insurance site, downloading pdf's, everything just being incredibly slow, pages getting stuck, no loading icons. I cleared my cache and cookies, and it seems the problems got worse. I'm running a VPN, turning it off didn't fix these problems. Everything works fine in Brave. I tried troubleshooting mode, but once that was started up I didn't know what to do.

Still at a loss that since the FF 112 update, I have not been able to use mouse over (hover) and highlight a Biblical scripture in the program "Instaverse". So far, the problem has not been solved. I have used this browser and Instaverse in preparing sermons for years and it worked perfectly with the FF Browser and Microsoft Word (still works perfectly with Word). I use the desktop version of Windows 10 and discovered that in order to get Instaverse to work with FF, I have to use the 32 bit version. It did not work this time. My question is "Why?"

The following webpage does not load as of installation of Firefox 112. It does load, however, when using other browsers, e.g. MS Edge: https://erichkilchherr.smugmug.com/ I checked all Settings of Firefox, but don't find the issue. Btw, I have an account on this page Erich

Long term issue of losing pinned tabs because I break a tab off the main firefox instance to work on it in a seperate window and then at some stage I close the firefox window that contains the pinned tabs AND AFTER I close the breakout tab and this seems to remember that no pinned tabs ever existed. This behaviour is idiotic and clearly buggy, certainly shouldn't be a feature or normal behaviour.

The pinned tabs feature is advertised as placing permanently some tabs that open for sure at every launch of firefox in a known location to the left - things we use just about everyday (gmail, iCloud, reddit etc), hence their permanence and it seems to be impossible to code something that if NO firefox window is opened then when we launch Firefox we get the default view of our pinned tabs and a fresh page OR default homepage etc.

Seems ridiculous to me. Whats the logic here ? I vote FOR making this a permanent feature.

Twitter won't load in firefox latest version under windows 10. Connection problem, twitter running fine on android and windows chrome. So twitter is running fine just not on firefox windows 10.

Firefox used to open maximised but now opens in a half size window. I recently had an issue, following a Firefox update, of Google maps controls in the lower right corner missing. Also I could not toggle between map views. After advice from the forum I changed the "privacy.resistFingerprinting from 'false' to 'true'. This solved the Google maps problem but seems to have introduced the issue of Firefox opening in a 'half size' window. Any thoughts on what to do next, or do I live with it? Thanks - Chris

I do not have any sound and all taps are unmuted. I have sound when using Google Chrome, Edge and when playing a video with VLC. I have tried to uninstall firefox and reinstall it, but still no sound.

Kindly help.

Anders C. Qvortrup

Newbie question: today I started out using Firefox, so bear with me.

I am trying to set the Firefox Home page to display a limited number of 'pins'. Did manage to get them there, but some other pins are automatically added (based on recent visits I suppose?) So I have 8 pins, 3 I don't want. When dismissing, I get other links instead.

Maybe this is by design and can not be changed.

Vainly search for a way to have only the few pins, that I want, show there, nothing else.

Thanks!

Since the last update, my mouse is sticking for a second, from time to time. Whatever you did in that last update, I'm unable to use firefox. I have had to switch to google chrome until you fix whatever it is you broke.

Searching for Tickers you keep on getting the sandclock (it stalls) and loading charts crashes the site. Has been like this for ages. Please accept the challenge to make it work equally in Firefox as it does in Edge/Chrome.

Try to sign on to MyATT.com in Firefox and after entering my ID & password the screen continues to flip between "Redirecting" and another screen with a large AT&T logo but never reaches the actual AT&T payment screen! worked with AT&T tech support and never could resolve it on Firefox but works fine on Chrome!!

Firefox update deleted large number of extensions, lost much data. unable to use or sign into banking and secure sites, traveling and unable to access air carrier, check in, customs, immigration. you know all the very most important requirement. complete screw-up. update to extensions does not work either. 5 days so far in super inconvenience.

Tried this on a live site with a large image of name like something-welding-something.png

<IfModule mod_headers.c>

   <FilesMatch "welding">
       Header set Cache-Control "max-age=30, public"
   </FilesMatch>

</IfModule>

How do I prove it works? What am I doing wrong?

In Firefox enter yourdomainurl into the url box. Display webpage.

Open Firefox dev window go to network tab and filter by welding

On webpage hit <Ctrl-F5> network traffic shows image fetched from server.

Open another browser tab and look at about:cache?storage=disk Find the image and the expiry time is 30s past last modified time.

On webpage hit <Ctrl-R> network traffic shows cached. On webpage hit <Ctrl-R> nothing appears in network traffic!! On webpage hit <Ctrl-R> nothing appears in network traffic!! Wait, hit <Ctrl-R> again still But on the about:cache page the Last Modified time is now after the Expires time!

Enter some other domain (e.g. bbc.co.uk) into the url box instead of yourdomainurl.

Wait 30 seconds and then re-enter yourdomainurl (do not use back button). Network traffic for image shows cached. The expiry time now shows No expiration time.