Showing questions tagged: Show all questions
  • Archived

Outlook and Twitter saying either no network Or just not logging in

Tried to open MS Outlook live and twitter this am Outlook just hangs and twitter says no network Every other site works OK just those two Tried on chrome all connecting… (read more)

Tried to open MS Outlook live and twitter this am Outlook just hangs and twitter says no network Every other site works OK just those two Tried on chrome all connecting perfectly

Asked by n-dowe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After updating Firefox to 112 I can no longer rearrange the videos in the YouTube queue.

It would be nice if once more I could arrange the order of the Youtube queue of selected videos to watch. I could do this and did so everyday until the 112 Firefox update… (read more)

It would be nice if once more I could arrange the order of the Youtube queue of selected videos to watch. I could do this and did so everyday until the 112 Firefox update. Do I need to revert to a previous version?

Asked by Pharaz 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

All tabs are gone after restarting pc - Firefox Developer Edition

After restarting my pc, signed in on another windows account, which does not have Firefox installed. Then, signed in to my account, opened Firefox (Developer Edition 112.… (read more)

After restarting my pc, signed in on another windows account, which does not have Firefox installed. Then, signed in to my account, opened Firefox (Developer Edition 112.0b9 (64-bit)), however, all of the tabs, pinned tabs and history were gone. Can't restore from the menu, can't restore from the Profile folder, because files in it were overwritten when I signed in to my account (according to time modified). Anybody been in the same situation? Any advice? Thx

Asked by Alex Zab 1 year ago

Last reply by Alex Zab 1 year ago

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  • Archived

Adding to previous question, because I can't find it again: April Update troubles

Locking this thread.Please continue here: [/questions/1411854] Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot acce… (read more)

Locking this thread.
Please continue here: [/questions/1411854]
Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to control scope of custom website colours settings (links, background, etc)?

I started using this Firefox feature, https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use And I got it working well, but it does break some website… (read more)

I started using this Firefox feature, https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use

And I got it working well, but it does break some websites or make them worse, and I'd like to whitelist them. However, I'm not seeing a whitelist option.

Asked by 38034 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I cannot access monthly statements on only one of the financial instution sites I use. They are telling me to use Chrome or Edge.

Firefox hangs up when I go to access my monthly statements on Wealthscape - the site my IRA is on. This is the only website this happens with. When I emailed them abou… (read more)

Firefox hangs up when I go to access my monthly statements on Wealthscape - the site my IRA is on. This is the only website this happens with. When I emailed them about this they said I should use Chrome or Edge. This seems illogical to me, since I can download tax documents and all other info from this same site.

Asked by barbmae 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Freezing after latest Windows 10 update

Just left another message about Firefox freezing after last nights Windows 10 update. NEVER MIND. I just the second RESTART of the computer and suddenly Firefox seems t… (read more)

Just left another message about Firefox freezing after last nights Windows 10 update. NEVER MIND. I just the second RESTART of the computer and suddenly Firefox seems to be working again including show the toolbar with the Bookmark Folders!!!! I cannot explain this and I won't even try. Just glad that it seems to again be working as usual. This time I'm filing this via Firefox AND NOT GOOGLE CHROME.

Asked by pfg13 1 year ago

Last reply by Paul 1 year ago

  • Archived

when I try to compose mail in yahoo, email addresses do not autopoulate like they used to. Also, I am having an issue writing emails. When I hit the return button within the body of emails, the lines do not drop down.

when I try to compose mail in yahoo accessed through my Firefox Mozilla browser , email addresses do not autopopulate like they used to. Also, I am having an issue writi… (read more)

when I try to compose mail in yahoo accessed through my Firefox Mozilla browser , email addresses do not autopopulate like they used to. Also, I am having an issue writing emails. When I hit the return button within the body of emails, the lines do not drop down. Does anyone know how to fix these issues?

Asked by eco_poet 1 year ago

Last reply by eco_poet 1 year ago

  • Archived

Permanently unable to access certain websites after ONE Firefox restart

I'm at my wits' end. There are a few websites that just don't open for some reason. Either they don't load at all and I get a blank page or there's a problem with the way… (read more)

I'm at my wits' end. There are a few websites that just don't open for some reason. Either they don't load at all and I get a blank page or there's a problem with the way they load. I've done some troubleshooting. Figured it might be an add-on, safe mode didn't fix it. Tried a 'refresh'. Didn't fix it. Figured it might be corrupt cache after the first visit, but deleting cache didn't fix it.

Finally tried reinstalling Firefox and it did... but not for long. After the reinstall, the websites were accessible again no problem. But then the next time I closed Firefox and restarted it or shut down my computer, the problem was back. This is 100% consistent. No exceptions. Always reproduces the issue.

To give examples of websites that for some reason stop working: A couple of websites for a game I play (trackmania.exchange and trackmania.io) My work Outlook inbox and more generally the whole Office 365 suite online. The Twitter feed. For some reason the UI loads but the feed just says "Something went wrong. Try reloading". I'm sure there are others I haven't found yet, but for some reason I have no problem accessing YouTube, Google, Facebook, Instagram, etc.

I have no clue how to troubleshoot this any further. Something goes wrong after closing Firefox after reinstalling it. I can't keep reinstalling it every time I turn my computer on. I also don't want to have to use hibernate constantly to keep the first instance open.

Any ideas?

Thanks!

Asked by NeoFlerin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Reload to play sound

Hello, I have an issue with audio in Firefox As an example this website: https://www.radiofrance.fr/fip/radio-nouveautes It's a radio, when I hit play nothing sounds, but… (read more)

Hello, I have an issue with audio in Firefox As an example this website: https://www.radiofrance.fr/fip/radio-nouveautes It's a radio, when I hit play nothing sounds, but after reloading the page it works and play sound. Do you know how to fix that? Best regards,

Asked by Juanjo Salazar 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

after the most recent update the tabs are not shown anymore

yesterday I updated firexfox to its latest version. after that, the tabs aren't showing properly anymore. as I use my computer for work and leisure I usually keep a few… (read more)

yesterday I updated firexfox to its latest version.

after that, the tabs aren't showing properly anymore.

as I use my computer for work and leisure I usually keep a few separate tabs open, and up until yesterday, when I clicked, or hovered, over the firexfox icon in the taskbar, it would show me a preview of the individual tabs I had open, then to see the windows open in each tab I needed to click on the relevant tab.

since the update yesterday though, when I click, or hover, over the firexfox icon, insted of the tabs, it shows me ALL the window open, in what is now a chaotic and disorganised mess. the tabs are still separate in reality, if I minimase a tab, I can see the other tab open on the screen, but I now don't have access to them anymore as I should normally by the firefox icon, as it only show ALL the window open regardless of tab.

this is an incredibly disturbing problem, expecially when I have to use firefox for my studies and I have serveral research papers and resources open at once, and divived in tabs for ease of navigation.

while I still can access to the individual tabs through 'alt+tab' and scrolling with three fingers on the mousepad, this is still a massive issue that only arised with the update done yesterday.

is there any way to fix this?

thank you kindly in advance.

Asked by mem 1 year ago

Last reply by Terry 1 year ago

  • Archived

Website viewing problems

On https://www.trivago.de I cannot open the date section with teh calendar. When I click, nothing happens. Works well on Microsoft Edge On https://www.ki-warstein.de not… (read more)

On https://www.trivago.de I cannot open the date section with teh calendar. When I click, nothing happens. Works well on Microsoft Edge

On https://www.ki-warstein.de not everything is shown. Works well on Microsoft Edge.

Asked by a.sommer65 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Intermittent loss of video quality while watching Spectrum TV.

Using Firefox 112.0 on a Win 10 64bit HP Omen running an Nvidia GTX 1070 and 32GB ram onboard. When I go to watch tv in my office through https://watch.spectrum.net/livet… (read more)

Using Firefox 112.0 on a Win 10 64bit HP Omen running an Nvidia GTX 1070 and 32GB ram onboard. When I go to watch tv in my office through https://watch.spectrum.net/livetv, the resolution will randomly just drop out to an unwatchable blurred mess. It may do it right off the bat when I open the link, or it may drop out minutes, or even hours into it. Bandwidth is not an issue, as I'm running WIFI 6 on the 5Ghz channel pulling an average Speedtest result of 220Mbps, with a ping of 12ms. Upload is an asymmetric ~12Mbps, but that's a moot point, I feel. There are no issues with YT, or watching Twitch. Running Firefox 112, Edge, Brave, and Chrome side by side to compare picture quality, surprisingly Firefox presents the clearest, sharpest video when it is rendering properly, which makes this a bit more frustrating. This loss of quality occurs to a lesser degree and frequency in Edge and Chrome, but I've yet to see it in Brave. So that leads me to think it might be a GPU setting. I've tried increasing several of the 'about:config' media.cache, browser.cache settings, disabled the browser.cache.disk.size.smart_enable, to no avail. I factory reset the Tp-Link Ac-1900, enabled/disabled all ALG protocols, switched between 20/40/80Mghz, adjusted RTS threshold everywhere between 500 to 2346. Enabled/disabled IGMP snooping. I also toggled/adjusted several of the MFAA, FXAA, anisotropic, shader cache size, etc within the Nvidia control panel. I feel I have a gremlin under the hood. Thank you for any suggestions or ideas! I love troubleshooting, but I'm gonna have to call in reinforcements on this one!


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services.settings.main.tippytop.last_check 1681434141 services.settings.main.top-sites.last_check 1681434141 services.settings.main.url-classifier-skip-urls.last_check 1681434141 services.settings.main.websites-with-shared-credential-backends.last_check 1681434141 services.settings.main.whats-new-panel.last_check 1681434141 services.settings.security-state.cert-revocations.last_check 1681434141 services.settings.security-state.intermediates.last_check 1681434141 services.settings.security-state.onecrl.last_check 1681434141 services.sync.clients.lastSync 0 services.sync.declinedEngines services.sync.engine.addresses.available true services.sync.globalScore 0 services.sync.nextSync 0 storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1680815800 toolkit.startup.last_success 1681430534 toolkit.telemetry.cachedClientID 3dbdd5af-ba81-400b-bcd9-80f8862720e4 toolkit.telemetry.pioneer-new-studies-available true toolkit.telemetry.previousBuildID 20230406114409 toolkit.telemetry.reportingpolicy.firstRun false trailhead.firstrun.didSeeAboutWelcome true ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found.

Asked by spartanthreeseven 1 year ago

Last reply by spartanthreeseven 1 year ago

  • Archived

Private Web Site Works In SafeMode, But Not With All Extensions Turned Off

Firefox 112 Mint Linux The web site for my VOIP company lets me set phone numbers as "contacts" via a web form. I started getting an error message along the lines of "E… (read more)

Firefox 112 Mint Linux

The web site for my VOIP company lets me set phone numbers as "contacts" via a web form.

I started getting an error message along the lines of "Error Adding Contacts".

I restarted Firefox in --safe-mode, the site worked.

I restarted Firefox in normal mode. I then turned off each extension, one by one, refreshing the form. I ended up turning them all off and the contact form stayed broken.

What else does --safe-mode turn off besides the extensions?

Thanks.

Asked by beforewisdom 1 year ago

Last reply by Terry 1 year ago