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How can we hide the new addons button?

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable t… (read more)

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

Asked by Dan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Restore Session odd behavior in Windows 11

I found a really unusual behavior. If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter… (read more)

I found a really unusual behavior.

If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter what I do. I can manually go to the settings, history, recently closed windows, and restore them from there, of course - but that is a definitive hassle.

Strangely, even if I open up a new tab less than 2 seconds before I hit the X to close, it will not restore the session but does indeed save the new tab to the previous.jsonlz4 file, and makes that available via going through the settings menu.

What is oddly more unusual is that if I close Firefox by way of ctrl-shift-q, it works fine (opening Firefox after ctrl-shift-q restores the session without any extra intervention required).

How do I make Firefox recognize closing via the bog-standard-since-windows-3.11-for-workgroups X in the top right of the window as properly closing/quitting?

Asked by verahsa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 1 year ago

Answered by Oliver Wilkes 1 year ago

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since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lo… (read more)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 year ago

Answered by brondster 1 year ago

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delete account with 2FA enabled

I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary a… (read more)

I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary and secondary email addresses associated with the account. It seems like that should be enough to be able to delete the account, but there doesn't appear to be any way to do that. I would be glad to send email from one/both of those addresses if it would help facilitate the account being deleted.

I also have a Firefox Relay subscription active under that account, which is why I cannot just abandon it and use a new account.

Asked by slconley+firefox2023 1 year ago

Last reply by cor-el 1 year ago

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Specific website disfunction.

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior release… (read more)

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior releases, and everything is cool with Chrome and Edge.

Asked by rstrain 1 year ago

Last reply by Bithiah 1 year ago

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How do I remove the Extensions tab in the browser?

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications … (read more)

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications menu. I tried to drag this into the list of things you could hide in the customize toolbar section and there seems to be no way to remove it via right click either. Can someone help here?

I'm including an image of the icon in a screenshot, with a red box indicating the icon/tab/whatever in question.

Asked by Marc7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox (109) webGL performance on Apple Silicon devices

Hi guys! Currently I'm working on a project which renders video with webGL. The result works on all browsers as expected but not with Firefox vers 109 for Apple Silicon d… (read more)

Hi guys! Currently I'm working on a project which renders video with webGL. The result works on all browsers as expected but not with Firefox vers 109 for Apple Silicon devices (m1, m2) - the video animation is just lagging,it takes cpu usage up to 160% and the video itself is stretched. Comparing to that Chrome takes 22%, Safari 14% of cpu usage. It's just regarding to this devices, it works fine on Microsoft so I think it's a browser bug regarding to osx verision. Could someone pls help me with that or have a look over?

Asked by develop3 1 year ago

Last reply by cor-el 1 year ago

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Cannot Upload Files

I am trying to upload a homework assignment, but when I click the upload button, no window launches for me to select the file I would like to upload. I also had a possibl… (read more)

I am trying to upload a homework assignment, but when I click the upload button, no window launches for me to select the file I would like to upload. I also had a possibly related problem where I tried to download a PDF, but when I clicked the "save" button for the print to PDF function, nothing happened there either. Attempts to save said PDF via the buttons on the PDF viewer didn't work either. I have tried running firefox in safe mode, and that didn't help. I have tried restarting my computer, and that didn't do it either.

Any idea what could be going wrong? My assignment is due tonight and I literally can't upload it due to this issue. Any help would be nice.

Asked by Zardecil 1 year ago

Last reply by Terry 1 year ago

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Lost tabs

I've mentioned this before but never have found good answers or feedback. Too often (well more than I'd like) I've closed Firefox and when I come back (start up Firefox a… (read more)

I've mentioned this before but never have found good answers or feedback. Too often (well more than I'd like) I've closed Firefox and when I come back (start up Firefox again) my previous Tabs are lost. And, there is no option to restore previous session, nor closed tabs. Firefox keeps history, why can't it keep a history of previous tabs. And, why does it frequently not provide: Restore previous session. It seems that keeping a history previous tabs for a period of time isn't that difficult. Please enlighten me. This has happened to me (losing the previous tabs) more than care to remember.

Asked by robert.kunkle 1 year ago

Last reply by robert.kunkle 1 year ago

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Windows FontSubtitutes rules not being followed on Firefox 109.0b7

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe U… (read more)

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe UI with other fonts. It takes a lot of work to get Windows itself to respect these options, to the extent that I have to make it believe Segoe UI isn't present by modifying a different registry location (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts).

However, Firefox does not respect the FontSubstitutes settings. Based on a previous post here, this is something it did prior to Firefox 89, but has stopped doing.

An ideal solution would be a way for Firefox to correctly read my FontSubstitutes settings. An acceptable workaround would be a way to provide Segoe UI for Firefox to use while still preventing its use in other applications. (I know that, for instance, Adobe Photoshop allows users to install fonts to Photoshop itself, bypassing the system fonts folder entirely.)

Asked by Kotep 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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History

My Firefox browser only keeps the history of todays websites. I don't know when it started doing this, however the settings menu calls for it to save all the history and… (read more)

My Firefox browser only keeps the history of todays websites. I don't know when it started doing this, however the settings menu calls for it to save all the history and it, in fact, used to do that. I don't know if there is a setting or something else that causes it to behave this way. Your assistance is greatly appreciated. Thanks.

Asked by John A Ronzetti 1 year ago

Last reply by cor-el 1 year ago

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WidevineCDM plugin crashing on HBOmax, Netflix, etc

The WidevineCDM plugin crashes on all streaming services that use it. I've tried disabling/enabling the plugin, uninstalling my extensions, clearing my cache, refreshing… (read more)

The WidevineCDM plugin crashes on all streaming services that use it.

I've tried disabling/enabling the plugin, uninstalling my extensions, clearing my cache, refreshing and reinstalling firefox as suggested by other threads I've seen. So far nothing has worked.

Asked by reedhopk 1 year ago

Last reply by reedhopk 1 year ago

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Firefox Making Websites Font Bold

Hello, for whatever reason, Firefox is making the website fonts bold. Not sure why or how... I've checked settings in windows and firefox, and seems normal. I've also che… (read more)

Hello, for whatever reason, Firefox is making the website fonts bold. Not sure why or how... I've checked settings in windows and firefox, and seems normal. I've also checked same website in Chrome and it is not bold. Any help?

Asked by user_a 1 year ago

Last reply by cor-el 1 year ago