Firefox Support Forum

I had the extension for Dashlane working on Firefox. It looked up and I removed it. Now I cannot locate the Extension when I select Themes and add-ons and search for Dashlane. Any suggestions? Thanks in advance,

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not display in FireFox. My MailChimp login repeatedly sends a verification code every time I log in with FireFox; not with Edge.

I have reviewed the recommendations for settings and nothing has worked. Using FireFox for years without all these issues. If I need to do so much to make FireFox work, I will have no alternative but to use Edge as my default browser.

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy.

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the word "internationalization" prevents tags being stored.

A bookmark that is tagged like this: one two three four five six seven eight nine ten eleven twelve thirteen fourteen internationalization will not have its tags saved.

However, this is stored successfully: one two three four five six seven eight nine ten eleven twelve thirteen internationalization

This also stores successfully: 'one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen'

Tabs, history, bookmarks, basicly anything and everything that was crucial are gone, seemingly after recent update. I had similar problem a couple of month ago and didn't find clear solution back then, but it all got sorted out maybe in couple of days (probably with next update or something?). Well who would've thought i would get screwed like that a second time.

So i can't tell for sure whats caused it or how it got fixed. What i manged to figure out both times this happend is that somehow i have 2 versions of Firefox Profiles judgin by the dates of the cursed updates. So i guess my stuff is still there but i can't acces it.

Also worth mentioning is that both times i've got screwed by updates, my FF shortcuts from Quick Acces pannel stoped working and i needed to drag'n'drop em all over again.

Im at totall loss here, i know the info i've provided is almost nonexistant but if anyone knows whats up i would be greatly apreciative if you could tell how do i fix this and prevent it from happening in the future.

Since the last Firefox update, I've noticed an issue whenever I launch the browser. I have it set up so that I have multiple tabs open, and it's set up so that when Firefox starts up, it opens all of the previous tabs and starts me on the tab I was on when I closed the browser previously.

Now whenever I start Firefox, it opens to the last tab I was on, but said tab opens on my current homepage instead of the website that tab was on previously. I experimented by changing my homepage to "Youtube.com", picked a different open tab, closed Firefox and opened it again and sure enough, the tab was now on the Youtube page instead of what it had been previously.

Is this just a bug of the current Firefox version, or is there something in settings I can do to fix this?

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with.

Going to: https://accounts.clickbank.com/login.htm and logging in, using Firefox, I get the following prompt: "Oops, there was an issue submitting your information. Please try again later. If this issue persists please contact our customer support team."

And, have been informed by the staff at Clickbank to try different things... which is how I came to discover that I CAN log into my Clickbank account using ANY browser EXCEPT Firefox.

I've cleared the cache and history from Firefox, I'm using standard for privacy anyway... and I've also cleaned my computer with CCleaner and rebooted the computer. I've check that I'm using the latest and greatest version of Firefox.

Yet, I STILL cannot log into my Clickbank account using Firefox.

ANY suggestions would be GREATLY appreciated, else I will need to STOP using Firefox, as I'm concerned that whatever is doing this, will start shutting me down from logging into all accounts, every where on the net.

Thank you in advance.

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites.

On this page, I am not able to click the download button built into the pdf.js viewer and have it download - it clicks and does nothing. If I right click in the frame and click "Show only this frame", then I can download the PDF using that same button. Any ideas?

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window.

if there is any way to do this, please tell me

also, how do you make your bookmarks show while in a site?

thanks guys!

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!