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Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (read more)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 1 year ago

Answered by rogergiudici 1 year ago

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Privacy Settings, Autoplay Hotkey possible?

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function? In my experience, I have it set to Blo… (read more)

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

Asked by Acleacius 1 year ago

Answered by cor-el 1 year ago

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Slowness of Fifrefox

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load … (read more)

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load video in 144p Chrome loads video in 720p quality.

Asked by zeka10000.z1 1 year ago

Answered by zeka10000.z1 1 year ago

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Firefox install extension addon

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the… (read more)

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the MP3 file

Asked by bcinbend 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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weird site at the top of the search bar and i can't remove it

hey all, I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today whe… (read more)

hey all,

I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today when i decided to remove it.

I tried all the things i can think of and searched for a solution to no avail, any help is appreciated.

Asked by Sam Hus 1 year ago

Answered by TyDraniu 1 year ago

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Pop Up Window

When scrolling down I choose to read an article in a new window. When I open the new window, on the right side, a pop up window appears titled “Join the Conversation” or… (read more)

When scrolling down I choose to read an article in a new window. When I open the new window, on the right side, a pop up window appears titled “Join the Conversation” or “More from Daily Express” blocking some of the article’s words. How can I stop this pop up window from appearing? Thanks.

Asked by doug5101520 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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HELP!! Mac. Created second profile, put in wrong folder, removed profile and it deleted everything in that location, can I recover it?

Created second profile (intended for business use) on my USB stick, I thought that naming the profile in create new profile would create a folder of that name in my chose… (read more)

Created second profile (intended for business use) on my USB stick, I thought that naming the profile in create new profile would create a folder of that name in my chosen destination, it didnt, and created the profile in the root directory of my USB stick, I then realised this had not created a new folder with the name I used in the new profile setup, so then removed profile in the profile setup page, and it deleted the whole USB stick!! Doh. Can I recover the data, ie reverse the profile deletion? I have lost a whole load of important stuff.

Asked by moku1 1 year ago

Answered by moku1 1 year ago

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After 107.0.1, the tab bar disappears

In fully updated Windows 10 (x64), running either 64-bit or 32-bit Firefox, the tab bar in the current Release channel of Firefox disappears. No changes have been made … (read more)

In fully updated Windows 10 (x64), running either 64-bit or 32-bit Firefox, the tab bar in the current Release channel of Firefox disappears. No changes have been made to the Firefox profile on my computer, including no edits in CSS, etc. (I never bother with such things). Updating to 108 and higher causes the tab bar to disappear. In 108+, a single tab appears "somewhere" at the bottom of the window (its location appears to be random), and the New Tab button ("+") is gone as well. Disabling all extensions has no effect. Reverting back to 107.0.1 (either 32-bit or 64-bit) fixes the problem. This situation has been tested several times with the same result every time. Consequently, I have edited the Firefox registry policy to disable updating so I can run 107.0.1 without constantly getting the Firefox "nag window." Any thoughts on this problem would be greatly appreciated.

Asked by J Pinkman 1 year ago

Answered by cor-el 1 year ago

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Space characters incorrect; button pointing to URL ending in hash (#) not working

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/ These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off … (read more)

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/

These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off Enhanced Tracking protection. I have made no changes to Javascript etc.

Issue 1 If I select a code example and try to run it in an external program (e.g. DAX Studio), it fails, and I have found that the reason is because the "space" characters are not ASCII code 32, which is a normal space, but instead ASCII 160. Another symptom of this is that you cannot unindent the paragraphs in a text editor (Vim), if you paste the code there. I have tested and this is not an issue with Chrome, Edge, or Opera. Also if I click on the "Try It" button, it takes you to a runnable version of the code where the spaces are correct. These are workarounds, but why is Firefox using the wrong space characters?

Issue 2 I have seen another response to this kind of question, but it did not exactly answer it: on the website as above, when you click on the "Copy" button, which points to https://dax.guide/now/#, the code is supposed to be copied to the clipboard, however it does nothing. This works without issue in the browsers mentioned above. I have noticed previously on other websites that URLs ending in hash / pound did not work in Firefox. Is this something that Firefox just does not handle, or is there a setting to enable it?

Thanks

Asked by MrDobbalina 1 year ago

Answered by cor-el 1 year ago

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Facebook will only work in Private Tab. Normal tab is just a white screen

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the l… (read more)

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

Asked by alan_woolidge 1 year ago

Answered by cor-el 1 year ago

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Unseperate regular browsing and private browsing.

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were priv… (read more)

In the past, when you opened up private browsing, it seamlessly integrated itself into your browser, being indistinguishable. At a glance, no one would know you were private browsing; it blended in.

In a recent update, Mozilla did something unthinkable and made private browsing an isolated instance from Firefox. This, of course, results in a purple flare in the taskbar in front of the entire world that you are private browsing.

I don't understand who thought this was a good idea. I want to know how to undo this horrible change.

See the screenshot where you can't see any information on all my open Firefox windows, except for my private browsing window.

Asked by M_Negev 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Canvas, Calendar and assignments not visible on firefox

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but… (read more)

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but when i tried to use safe mode and do the same in Firefox i wasn't able to get it to work. Video Link for the Screen Recording Done in safe mode

Asked by Bhalu 1 year ago

Answered by Bhalu 1 year ago

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Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 year ago

Answered by cor-el 1 year ago

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Dowload GeoGebra files

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox do… (read more)

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox download these files?

Asked by ncm.bakker 1 year ago

Answered by ncm.bakker 1 year ago

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browser video

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but… (read more)

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but still nothing. I then installed chrome and the videos worked can you guys please give me an fix.

Asked by Jan 1 year ago

Answered by James 1 year ago

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Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (read more)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago