Showing questions tagged: Show all questions
  • Archived

advanced preferences trying to fix large screen pages. Now text is so small it is unreadable

'Tried to fix extra large text on windows 11 issue. followed directions on support and went to advanced preferences. Now text is so small I cannot read it. This is on … (read more)

'Tried to fix extra large text on windows 11 issue. followed directions on support and went to advanced preferences. Now text is so small I cannot read it. This is on a new computer. Please help Need to get back to the original set up

Asked by sibleyhillbilly 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to turn off Firefox usage hints

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how t… (read more)

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how to do something, I'll look in the help.

It's fine when you create a new feature to display a tab when I first launch after an upgrade, or to have the Help menu show a Latest Features item, but please don't interrupt my work with pop-ups.

For the moment, I don't see anything in Preferences about this. Is there an about:config setting I can add to suppress this feature?

Asked by CharlesBelov 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

virus

how to fix this "moz-extension://30719125-9ecc-4cde-960b-15b66ca7240c/content/ui/blockedPage.html?originalURL=https://getyourgift.life/?u=63fkp0n&o=uh7pmz8&blockP… (read more)

how to fix this "moz-extension://30719125-9ecc-4cde-960b-15b66ca7240c/content/ui/blockedPage.html?originalURL=https://getyourgift.life/?u=63fkp0n&o=uh7pmz8&blockPageType=IPS&IpsSignature=33288_31413"

Asked by James 1 year ago

Last reply by Dropa 1 year ago

  • Archived

lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by Bill Keeting 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How can I make tabs act like windows

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2… (read more)

Is there a way you can make tabs pop into a separate window when dragged out of the top bar (Chrome does this by default, it's very useful for dragging specific tabs to 2nd monitor)

Asked by Collin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

mozilla VPN

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise? Yep, I'm 78 years old and not as alert as I once was :=) Thanks, … (read more)

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise?

Yep, I'm 78 years old and not as alert as I once was :=)

Thanks,

J Maddux

Asked by Jerry 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mozilla opening a new page called apollo program, but it doesnt let the page download because of firewall.

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solu… (read more)

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solution to stop this from happening. I have done a deep scan incase of a malware and avast found nothing.

Asked by aleksiainasoja95 1 year ago

Last reply by Dropa 1 year ago

  • Archived

slow browser and external "management"

HI! I am a Firefox user for many years, but I am encountering now problems I never had. First, before the opening of an address I get a message "Transferring data from as… (read more)

HI! I am a Firefox user for many years, but I am encountering now problems I never had. First, before the opening of an address I get a message "Transferring data from assets.adobedtm.com" and it takes a while before I access the site. Problem 2: in Firefox settings I see a message: "your browser is being managed by your organization" But I do not belong to any organization!!! Furthermore I see a link to "ImportEnterpriseRoots" classified as "active" and "true". What the hell is this? I hope you can help solve those problems. In the meantime I will use Edge... All the best, Bernard Margueritte-- French journalist

Asked by Margueritte 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my … (read more)

HELP!!! Tell me how to DISABLE the back and forward arrows that now come up on the left and right sides of the Firefox panel from out of nowhere. They keep destroying my work even though I try my hardest to avoid them! They have my swearing at my computer.

Asked by jedi2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stop asking if I want to try new features

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close … (read more)

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close a tab. How can I disable these prompts to try new features once and for all?

Asked by hawthorne.abendsen 1 year ago

Last reply by Terry 1 year ago

  • Archived

Importing passwords from Safari to Firefox still won't work with advanced setting changes

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled I… (read more)

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled

I tried several times but the logins listed in Firefox never reflect any change whatsoever. I have no idea what is going wrong because I follow all the steps everytime. I restarted Firefox even thinking that it would show up after refreshing, but no.

Any more suggestions or help would be much appreciated.

Asked by whenryelwell 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Form Missing

I use Firefox almost exclusively. After opening a link from an email for a digital magazine download, the form necessary to complete the download does not appear in Firef… (read more)

I use Firefox almost exclusively. After opening a link from an email for a digital magazine download, the form necessary to complete the download does not appear in Firefox, but it will appear if I do the same in Chrome. Images attached.

Is there a setting that is affecdting this?

Asked by indyrat500 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sites are opening on their own on Firefox - sites I don't want to waste my time on . . .

I recently joined some hideous dating sites and then decided very quickly they were not for me - I deleted my accounts - yet these hideous sites keep opening up tabs on m… (read more)

I recently joined some hideous dating sites and then decided very quickly they were not for me - I deleted my accounts - yet these hideous sites keep opening up tabs on my Firefox by themselves - advertising their sites. They just don't want to let you go after they get your information and are super aggressive about their lame products. I have emailed them - spoken to them on the phone - deleted them manually from my browser history - have listed them in the Firefox BLOCK section (Privacy and Security) - and yet these God damn sites keep opening. So I am assuming adware infection (although I have no idea?) I am not a computer wiz - I work on the computer and know my programs but do not know much about how the computer functions. Does anyone have an answer on how I can PERMANENTLY eliminate these horrible sites forever. I just want them gone - gone - gone - they are annoying and time consuming to keep deleting!!! I have used Firefox for a zillion years and have always liked it - but if I can't get rid of these insidious sites - I will be forced to change my browser to one that actually protects my machine after I use their system tell it to do so! Anyone have a suggestion? Thanks so much - appreciate any help on this!

Asked by abworldwide 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (read more)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Asked by cc17 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox account will not disconnect from public computer

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browse… (read more)

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Asked by cl400 1 year ago

Last reply by cor-el 1 year ago