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  • Archived

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

Hi, I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. C… (read more)

Hi,

I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. Can you help me to solve this problem definitely ?

Asked by Has 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Version 106.0.2 Keeps crashing when I try to upload an attachment

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I neve… (read more)

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I never had this issue until this version. Nothing else on my PC has changed.

Asked by cowboyclinto 1 year ago

Last reply by Paul 1 year ago

  • Archived

Strange thing just showed up on my browser?

Hello, I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it… (read more)

Hello,

I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it around, and when I click on it it "pulses" but doesn't really seem to do anything else. The "10" will sometimes disappear and the little ball will "jump" when I click on it before settling back into place. The little ball will switch seemingly at random from top to bottom.

The only webpage I haven't seen it on so far is this one...I have tried right clicking and nothing happens. I don't see any way to remove it.

Can you tell me what this is and/or how to get rid of it? Is it possible it's from one of my extensions? I haven't added any new ones in a while and it seems weird that it would show up all of a sudden with no explanation of how to use it or what it is...

Asked by caseyj.mattsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

auto update runs forever when ExpressVPN is running

Since the latest update to 106.0.2 "check for updates" runs non-stop until I disconnect from my vpn (ExpressVPN for Windows 7). I can reconnect my vpy but after a short … (read more)

Since the latest update to 106.0.2 "check for updates" runs non-stop until I disconnect from my vpn (ExpressVPN for Windows 7). I can reconnect my vpy but after a short while I cannot open other tabs or windows. I get the message "server not found".

What is going on? You have a fix for this?

I have used FF for years but his might make me switch.

Janet Hargis

Asked by live2ride03 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox crashes when trying to play video (any video, on any website)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tri… (read more)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Asked by commandoclo 1 year ago

Last reply by Kiki 1 year ago

  • Archived

How do I revert to basic windows formatting instead of these stupid color themes forced on in update?

I want my browser window to look like all my other windows. Why did you force these stupid themes on users? Why do developers always want to to tell/force others how they… (read more)

I want my browser window to look like all my other windows. Why did you force these stupid themes on users? Why do developers always want to to tell/force others how they should use their computer?

COLOR CHANGES SHOULD HAVE BEEN AN OPTION, not a mandatory change. Realize YOU do not know how EVERYONE else wants to use their computer or have it look. Like, oh say, STANDARD WINDOWS formatting LIKE ALL MY OTHER WINDOWS. I LIKE IT THAT WAY. I don't care if you think that's boring, its not YOU using the computer.

SO - looking through all the searches MANY ARE REALLY UPSET, and there isn't an answer. SO What is the fix to get rid of the stupid themes? And don;t say "Oh, well maybe you will like nnnnn theme!" I KNOW what theme i want - I want it to match ALL MY OTHER WINDOWS. REALLY simple, yet your developers couldn't figure that out?

Or is only fix finally just switching to using chrome? Is that what you are trying to do?

FIX THIS.

Asked by TK241 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox suddenly hangs 4-6 seconds when saving any images

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and dur… (read more)

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and during that time Firefox is completely unresponsive. You cannot scroll a page, switch to another tab, etc. It does not matter what page/website you attempt to save an image from. They are all experiencing the same hanging delay. I have tried both restarting Firefox and restarting my PC. Neither seems to alleviate this issue. Not sure how to proceed from here.

Asked by drose25 1 year ago

Last reply by cor-el 1 year ago

  • Archived

access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I want to see file upload history

Respected team-members, I have submitted a document in a website using mozilla firefox.I want to get sure that I have uploaded the correct one for my own satisfaction. Co… (read more)

Respected team-members, I have submitted a document in a website using mozilla firefox.I want to get sure that I have uploaded the correct one for my own satisfaction. Could you please help me to retrieve the "Uploading History" It will help me a lot

Asked by abhradeepmitra 1 year ago

Last reply by Dropa 1 year ago