Firefox Support Forum

I am a grandma with limited computer knowledge. I have always used Firefox as my browser. Am on my second Lenovo laptop. Now bookmarks are duplicating. I find bookmarks very useful. HELP!

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

Accessing mail.yahoo.com as I have for many years, recently many functions do not work in Yahoo mail with Windows 10. Cannot select a message, cannot reply or forward, cannot go back to messages clicking the "back" arrow, cannot select the settings button. Yahoo mail works correctly in Chrome however. How to fix??

This should sound familiar.... It's copied from a 2 year old thread on the FF boards. I cleared the cache and flushed all my cookies. I removed my recently added addon (Malware Bytes). Problem still there.

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

What has Firefox upgraded in security setting that is blocking so many of my websites, including many that surely are harmless, like Pinterest. Have those sites been hacked, is my account compromised, what's going on? I'm not a computer whiz, so I can't follow these lengthy suggestions about which I understand not a bit.

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each individual extension, watching videos on the private mode, downloading firefox fresh once again, etc. Nothing works, I can't play a single video on youtube through FireFox. Be it private, or not. Reddit videos do not work, Netflix does not work, everything keeps on loading, I'd like any help. I want to stay with FireFox, but I can't watch a single thing...

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instructions on how to do this. Can you help? Chuck

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.