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  • Archived

logging onto bookmarks

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when a… (read more)

I have to login every time I click on a bookmark. I reached out to the NYT help desk; the tech said I should use Chrome. I'm a dedicated Mozilla user; I contribute when asked, so the NYT kind of offended me. I did clear my cache, to no avail. Still have to log in every time. Can you pls help?

Asked by jols323 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Autofill passwords

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. Thi… (read more)

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out.

regards, Andrew

Asked by aygeebee70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Solved
  • Archived

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 year ago

Answered by mjrcohen 1 year ago

  • Archived

pinned tab won't go away

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even… (read more)

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even removed and reinstalled Firefox.

Help. This is annoying.

Asked by jsyeager 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla prevents my PC from going into sleep mode

Hi. After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my … (read more)

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

Asked by petre_cristian 1 year ago

Last reply by petre_cristian 1 year ago

  • Archived

105.0.1 (64-bit)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed … (read more)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(

Asked by GrahamEverson 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Throwing Error all the day

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing w… (read more)

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Asked by amaljith.t 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (read more)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 1 year ago

Last reply by David_H23 1 year ago

  • Archived

How can I force Firefox to ask for my primary password every time I want to access a stored password?

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having… (read more)

Due to organizational requirements, I need to have Firefox ask for my primary password every time I want to log in to a site using a stored password, as opposed to having it ask once in a while. Changing the value of signon.masterPasswordReprompt.timeout_ms to a small value does not appear to have the desired effect.

Asked by AlexR 1 year ago

Last reply by AlexR 1 year ago