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  • Archived

New tabs in Firefox

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down &… (read more)

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down & open it up again which is intensly annoying. This never used to happen say a year ago.

Asked by carolyn.reayyoung 1 year ago

Last reply by cor-el 1 year ago

  • Archived

VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

  • Archived

105.0.1 (64-bit)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed … (read more)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(

Asked by GrahamEverson 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

WebGL2.0 doesn't allow flipping frame with blitFramebuffer()

Hi. So in desktop OpenGL it is totally valid to write the following in order to flip the frame vertically into dst buffer: glBlitFramebuffer(0, h, w, 0, 0, 0, w, h, GL_… (read more)

Hi. So in desktop OpenGL it is totally valid to write the following in order to flip the frame vertically into dst buffer:

 glBlitFramebuffer(0, h, w, 0, 0, 0, w, h, GL_COLOR_BUFFER_BIT, GL_NEAREST));

In WebGL if I do this:

gl.blitFramebuffer(0, h,w,0 , 0, 0, w, h, gl.COLOR_BUFFER_BIT, gl.NEAREST);

I am getting WebGL warning: blitFramebuffer: If the source is multisampled, then the source and dest regions must match exactly.

Similar error is reported in Chrome.

When I am looking into the related C++ code I can see this:

        if (dstX0 != srcX0 ||
           dstX1 != srcX1 ||
           dstY0 != srcY0 ||
           dstY1 != srcY1)
       {
           webgl->ErrorInvalidOperation("%s: If the source is multisampled, then the"
                                        " source and dest regions must match exactly.",
                                        funcName);
           return;
       }

I am not sure why this restriction has been imposed. GLES2/3 support this kind of dimensions setup with no errors. Can someone explain the reason behind this? And if it is a bug/missed functionality, where should it be reported?

Asked by ivspcom 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

re: HBOMAX not working

Ever since Firefox update 105.0.3, I have been unable to log into my HBOMAX account. I can get it to work fine in edge, but in Firefox I can click on my account, for w… (read more)

Ever since Firefox update 105.0.3, I have been unable to log into my HBOMAX account. I can get it to work fine in edge, but in Firefox I can click on my account, for who is using, but once I click on myself it will not let me into look at HBOMax video offerings. Any help would be great.

Thanks, [email removed from public]

Asked by turks1966 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Why are bookmarks not automatically saved in the search engine (Firefox) you are using?

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or rem… (read more)

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

Asked by newsie2000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox is saving my Bank account number

When I log into my Bank account on line, it saves my Account number which I don't want for security reasons. I am unable stop this. Can someone help me please. I have see… (read more)

When I log into my Bank account on line, it saves my Account number which I don't want for security reasons. I am unable stop this. Can someone help me please. I have seen one suggestion. "Settings/History/Change to "use custom settings in History, then remove check "Remember search and form history". this DOES NOT WORK. Any other help please?

Asked by Fogy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to load certain websites even when bookmarked.

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an ex… (read more)

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an exception in my Firefox settings (CBS Sports). Please explain why the exception list and bookmarking websites no longer allows me to access these sites. This is a recent issue.

This issue has become a nuisance and unfortunately as much as I trust Firefox (I actually donate monthly) I may have to start using a different web browser such as Microsoft Edge if this issue cannot be resolved.

Thank you in advance for you help.

Sincerely, Mary

Asked by marvelousmary 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Crash at startup

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a s… (read more)

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

Asked by morgangamergeek 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How do I find a problem on the Support Page that I reported yesterday?

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments … (read more)

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments - PLEASE let me know HOW to answer the Mozilla Support email (other than this way). Here is what I got in the email:

"I can replicate the issue in 105.0.3 and see that it works in Chrome. see screenshot What version of macOS? What version of Firefox are you running?"

My answers are: macOS Monterey 12.6 (put on a few days ago - upgrade from Big Sur) 105.0.3 (64 bit) - which is marked "Up to date"

So, I have the latest operating system for my MacBook AIr and the latest Firefox Browser and the display issue still exists.

Asked by HealthNut01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cyclical freezing of the image while watching videos

Hello, recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (so… (read more)

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Asked by miczka1200 1 year ago

Last reply by jonzn4SUSE 1 year ago