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  • Archived

Mozilla vpn app

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get… (read more)

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get an agent to help me override Windows 11 VPN; I want to use it on my phone devices as well -- if I can get it to work. tgoldstrand@gmail.com

Asked by tgoldstrand 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Zoom meeting links not opening

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommt… (read more)

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommtg links don't open the app). However, they still work from Epiphany.

The slight confounding factor is that I realised that I've been updated to FF 104 overnight, so that might be an issue.

I've been looking at network.protocol-handler.... settings in about:config, based on this article: https://superuser.com/questions/1343020/how-to-configure-firefox-open-zoom-urls-using-zoom-application#1351073

I've also been looking at xdg-settings (based on this article) https://www.reddit.com/r/kde/comments/i83m8i/zoom_desktop_client_isnt_launching_from_browser/ which suggests the problems might be to do with xdg-settings calling /usr/share/applications/zoom.desktop when the available file is /usr/share/applications/Zoom.desktop However, I have not been able to alter the xdg-settings parameter - when I try: $ xdg-settings set default-url-scheme-handler zoommtg zoom.desktop it does not change the setting - it remains as Zoom.desktop

I should mention that the version of FF I'm running is delivered as a snap - but this was not a problem before 104 / my latest Zoom installation. Also, this version of FF has no problem opening up MS Teams meetings or Slack groups. handlers.json includes : ... "slack":{"action":4},"snap":{"action":4},"zoommtg":{"action":4},"msteams":{"action":4}}, .... so I am thinking the problem must lie somewhee else.

Any suggestions would be gratefully received.

thanks Andy

Asked by Andy Dearden 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Latest Firefox Upgrade issue

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything… (read more)

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything when there -- spinning -- from Firefox browser. After much troubleshooting I tried Brave browser and got connected and all working immediately. I also tried my iPhone and was successful.

Last problem I had was an anomaly with Amazon which you eventually fixed. Please do not release upgrades until they work.

Asked by razorburke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Duplicate tab

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs… (read more)

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs which is really annoying and not logical at all. I am using windows 10. Thanks

Asked by mama5405 1 year ago

Last reply by pg_78 1 year ago

  • Archived

images on my web site

on myweb site i cant see my images (www.howardberelson.com) but on other computers and my cell phone and on aol browzer i can. i refreshed firefox yesterday and it worked… (read more)

on myweb site i cant see my images (www.howardberelson.com) but on other computers and my cell phone and on aol browzer i can. i refreshed firefox yesterday and it worked, this morning the problem persisted. i uninstalled firefox and reinstalled firefox, cleared cache and history of edge, i still have the problem

Asked by artneduc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Importing Password CSV File Exported From FireFox Doesn't Work

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I pl… (read more)

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I plugged that hard drive into a different system, installed Firefox on that system, enabled importing from a file in Firefox, and selected the file to import. The file browser went away, and nothing changed. No passwords were imported. Tried restarting Firefox and tried again to no avail.

The file seems to be readable, so it's not a disk error.

How can I import these passwords?

Asked by cascade5 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost bookmarks with up date

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for upda… (read more)

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for updates, I don't understand it not automatically migrating important data.

Asked by harryag70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I hid an element on a webpage. How do I unhide it?

Firefox 104.0 64-bit I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the … (read more)

Firefox 104.0 64-bit

I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the photo and selected "Block Element". The photo disappeared, but the space it had occupied remained (outline of photo, filled with background color). I right clicked in the space, but there was no "Unblock Element" to select.

I looked online for an answer to this question, which seems not to have been addressed specifically. One of the results suggested using an add-on called Firebug; another suggested uBlock. I guess another question I might ask would be, why would it require an add-on to unblock an element that was blocked using Firefox?

It is not vital that I get the photo back, as I can contrive to never visit that particular webpage again, but my inquiring mind wants to know how to unblock an element I have blocked—particularly since it was so easy to block it in the first place.

Thank you.


DF

Asked by AlphaCat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bugs: Multi-Account containers and *.mozilla.org

I love Multi-Account containers and use the extension daily, but Ive noticed two bugs: I created a new container specifically for Mozilla. I loaded up support.mozilla.or… (read more)

I love Multi-Account containers and use the extension daily, but Ive noticed two bugs: I created a new container specifically for Mozilla. I loaded up support.mozilla.org and addons.mozilla.org in separate "No Container" tabs; go to the URL bar, left-click "Always open this site in ..." and assign to the new Mozilla container. Those two tabs open up on the proper container as expected. However:

Bug #1 On either site, if I right-click on a link and tell it open in a different container, it'll happy do so -- when it should prompt with the "Open up in assigned container" and "remember my decision".

Bug #2 This deals with results from about:addons. If I enter in search text for "Find more add-ons" the resulting tab opens up in no container.

I thought: eh, I'll close the browser, re-open, re-do the container assignments -- yeah I did that twice for fun. Still not working as expected.

Asked by S.A. Birl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Downloading issue

There is a small bug in downloading tab,that's when downloading a file or anything,there is no tab showing where to save the files,only auto downloading the files to a s… (read more)

There is a small bug in downloading tab,that's when downloading a file or anything,there is no tab showing where to save the files,only auto downloading the files to a specific folder .I already ticked the dialog box about "ask everytime where to download" .Please solve the issue as soon as possible.

Asked by jithinpalavila 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Browser Upgrades are wiping out my URL settings

I have a specific group of websites I want to see when I open Firefox. When you upgrade, they get wiped. This did not used to happen. Only in the last month or so . . … (read more)

I have a specific group of websites I want to see when I open Firefox. When you upgrade, they get wiped.

This did not used to happen. Only in the last month or so . . .

VERY ANNOYING!!

How do I prevent this from happening??

Thanks,

Steve

Asked by sekitz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

a web site closes as soon as I open it

I have 2 computers running Firefox, both running 104.0. This computer is windows 11 other windows 10. Problem; Up until about a week ago I was able to click email links… (read more)

I have 2 computers running Firefox, both running 104.0. This computer is windows 11 other windows 10.

Problem; Up until about a week ago I was able to click email links to open judicialwatch.org on this Win11 computer. Now, whenever I try to open that site (via link or direct entry) the tab closes immediately. From a link, I can see the tab open then close, from direct input it just closes when I hit enter. (The windows 10 computer has no problem.) I have searched for any settings that would show blocked web sites and cannot find any settings / listing of blocked web site. As the win11 is my primary computer, this is VERY annoying. Any help will be greatly appreciated. Thanks, Scott

Asked by sbhepburn 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ACCESS DENIED

https://auth.syf.com/v3/oauth2/authorize?code_challenge=l5jam8KIHwnOGUXlMIZ8sZrnwiyKgqYF15969Az7nso&scope=read%20write&response_type=code&client_id=p0sflDd0jY… (read more)

Asked by steve458 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Broken Icon Images on several sites

On several websites, little icon graphics don't display properly. In their place is a little square box with letters and/or numbers. For example, in Zoho Mail, all of the… (read more)

On several websites, little icon graphics don't display properly. In their place is a little square box with letters and/or numbers. For example, in Zoho Mail, all of the little icons that accompany the various page functions like Inbox, Trash, Delete, Calendar, Tasks, Bookmarks... they all appear as little square blocks of letter & numbers, like below:

E9|E9 05|00 Bookmarks

How do I fix this??

Thanks in advance for your help!

Asked by BB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Web Site suddenly doesn't work.

Firefox Version 104 Up to date. Re: https://www.familysearch.org/tree/ I normally use this site daily faultlessly. They did a major update on Saturday, Aug 20/22… (read more)

Firefox Version 104 Up to date.

Re: https://www.familysearch.org/tree/ I normally use this site daily faultlessly. They did a major update on Saturday, Aug 20/22 and since then I cannot view images (in their old and new versions) and get this message: 'Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser."

I am a long time user of Mozilla programs and I refuse to change browsers. This problem is not occurring elsewhere. I thought it might be Mozilla VPN so turned it off but that changed nothing. Help appreciated, Fran

Asked by singer35 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Some characters don't display properly; troubleshoot mode fixes, but …

Hi, some Unicode characters are displaying as boxes. This has been going on for a while. When I restart in troubleshoot mode, the problem goes away (see first image I've … (read more)

Hi, some Unicode characters are displaying as boxes. This has been going on for a while. When I restart in troubleshoot mode, the problem goes away (see first image I've attached). And I do normally use several extensions that might cause problems here, e.g. NoScript (although I've checked that font blocking is off).

  • But* when I restart in normal mode with all my extensions and plugins disabled, hardware acceleration off, and a default theme, the problem is still there (see second image). What else is troubleshoot mode disabling?

Thanks for any insights!

Asked by abestone 1 year ago

Last reply by cor-el 1 year ago