Firefox Support Forum

My browser will literally crash as soon as any video I play makes sound (tested on both Youtube and Hulu). Strangely enough, if the video is silent at the beginning, it won't crash until a sound actually plays and regardless of if the sound is coming through my TV or my headset.

I woke up to my windows 10 updated foxfire stuck in safe mode. I have tried shutting down and restarting the app after 30 seconds, restarting the computer, options suggested in the help section are not available when I look for them. There is no start in safe mode box to check under the general settings as shown in the help section.

I do not understand how to allow websites to open. I have tried changing the privacy settings. I know the CDC is a trusted web site and it will not allow me to go to them. I am in school and I need access to that site

Since abt 2-3 days ago Firefox won't load my centurylink email. All OK until after I log in to centurylink and get the usual "loading" gray window. But then that window flashes quickly and that's it! I tried refreshing Firefox but did not help! No problem using Google chrome or even with longtime Firefox on my laptop. I have used Firefox for more than 10 years for all browsing and this is first time of serious problem! Tony

Yes, I know I am old now, but......the last advice I received from Firefox sent the computer into a spin, the fonts changed to very large, I lost all my games (which now are very tiny) when I can access them, the fonts are huge...... not sure when it landed in/on the computer, roughly about 3 weeks, as I was unwell at the time......Hubby is very reluctant to get someone in, people I have access to seem to know nothing about Firefox. I have always used Firefox from day one. I am a bad sleeper, so tend to do my games overnight, while listening to the radio......I have always relied on you lovely people to fix me up, I am sort of lost without my computer. I realise I am probably sounding a bit silly now, (I will be 80 next month).....groan...so sorry...I hope you can help me soon, going bonkers without the games etc. Thanks so much.....Sylvia Liney...

Just posting this to confirm that the solution provided by cor-el in an archived thread (four years ago) works, if you want to change your bookmark folder icons.

[[ https://support.mozilla.org/en-US/questions/1210566| https://support.mozilla.org/en-US/questions/1210566]]

After clicking the top right menu icon from the browser, going to Help > More Troubleshooting Information, and then opening the Profile Folder location, I added a `chrome` folder to the root of the directory, and created an empty `userChrome.css` file within it.

I then added the following to `userChrome.css`. On startup it successfully changed the folder icons (I just didn't want any icon for each folder, so I set it to none):

``` @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

1. personal-bookmarks .bookmark-item[container],
2. bookmarksMenuPopup .bookmark-item[container] {

list-style-image:none !important;
-moz-image-region:auto!important;

} ```

Last week, I exported my bookmarks to an HTML file (as I do every month). Today, I had to uninstall and reinstall Firefox. I was able to restore my profile, but I can't get FFX to restore my bookmarks from last week's backup. I bring up the bookmark manger, click on "Restore from HTML", and point to the backup file. I click "Open", but nothing happens. I've done this in the past with no problems, but I can't seem to do it this time. What's wrong, and what do I have to do to fix it?

I installed the update for version 103.00. I already followed all the suggested steps of clearing CACHE and cookies and rebooting the system. Did not fix the problem.

I have several Vendors that I connect to their site, login, and print out my Invoice from them. It directly calls the Firefox printer dialogue box and when it is printing directly to any of my HP Printers (as I tried 3 here officejet 8600, Offuce /het Pro 8025e, and HPLaserJet P3100, all did the same thing after applying the 103.00 update.

The 1st page of the document has a different HEADER the remaining pages. It appears that Firefox is not reading interpreting the information about the 1st PAGE Header FONT size or something else correctly on this 1st page, but ONLY on the HEADER. If there is a logo that would normally print, it is completely unrecognizable and not the right size, like it cuts part of it off.

As a workaround, I have had to choose SAVE TO PDF from the Printer Dialog box, and once it is saved as a PDF on my desktop and opened in either Adobe or Preview, it prints correctly.

I have attached a Picture of just the part that is messed up, sorry the rest of the page has account numbers and personal information, and this is more than enough information for you to work with.

This just started happening since I applied the version 103.00. This is definitely a BUG.

Hi, after the update to Firefox 103, everything is too big in my Firefox. Looking at the release notes, I realize that this is because Firefox is now responding differently to the "make everything bigger" setting in Windows. I typically have this set to 150 to get everything in Windows set to the appropriate sizes. This was fine with the old Firefox behavior, but now everything in Firefox is too large. Can I revert Firefox to the old font scaling behavior?

 add-on, setting adjustment, or about config switch?

After the latest Firefox update, YouTube video progress bar got placed below the Play button, the full screen button, etc. It is still placed in the original position on other browsers, so not sure why this happened.

Since upgrading Firefox my bookmarks are now in a list of other things such as History, downloads and password etc. Previously my bookmarks were listed on the toolbar. How can I get them back on to the toolbar folks

I've always accessed CIBC online banking with Firefox, but as of a few days ago it will no longer load: the wheel just keeps spinning endlessly.

Is there a new problem?

BCK

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsuccessful

Hello,

I've been basically a Firefox user several years now and I was quite satisfied with the browser until it often threw me an error which says Secure Connection Failed "PR_END_OF_FILE_ERROR". I am quite tech-literate, so back then I tried to troubleshoot it myself, but to no avail. Few points to note:

1. I read that it may be the Antivirus that might block it, but I can't really disable it as my current job requires me to browse safely. I have Bitdefender active with firewall off. But I don't think it's this. 2. I don't use VPN. I did use DoH built-in the Firefox, but disabling it didn't really solve it. 3. I read again that the browser profile might have corrupted syncing, but I didn't use Firefox on mobile, nor even create an account on Firefox (until my desperation to ask here) 4. It's impossible to see which site may have the "corrupt page", as it also happen to Google or even this site (I kept refreshing until I can get to this site). 5. I have relatively unstable internet, as I currently live in a not-so-developed country that don't have fast internet. 6. I really refrain to move to another browser as it's already my daily browser and migrating a lot of stuffs is a pain. 7. It occurs randomly, so not like 100% failed, even on high uptime website such as Cloudflare. So the cause should be on the client-side.

I attached the image when it basically failed to load Google. Even when I search for solution and get here I still get the error :(

Any help or fix for this are welcome.

Thank you.

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I fix this? I have tried everything.

Hey

When I open any video, it will try to play skip-able ads, but it cant do it. Finally it will skip it without playing it then it will continue to the video but it cant play it either, it will only buffer. Its working fine on other browser, only issue is in Firefox.