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  • Archived

log in page for pay pal will not open

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to l… (read more)

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to log in -- it just gets locked up in the processing screen

Asked by dozerdjo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring … (read more)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

TLS failure USPTO.gov

URGENT - I was logged into USPTO.gov and suddenly could not log in: bad request this combination of host and port requires TLS I have tried FireFox and Google Chrome to… (read more)

URGENT - I was logged into USPTO.gov and suddenly could not log in:

bad request this combination of host and port requires TLS

I have tried FireFox and Google Chrome to https://USPTO.gov with no solution. Thanks, John

Asked by TEXANDCorp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug star… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Keeps logging me out

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom sett… (read more)

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Asked by nammy.kasaraneni 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (read more)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

WidevineCdm plugin has crashed

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu … (read more)

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu 22.04, I am running the debian package release, but I had this issue with the snap version too. I've submitted crash reports, but they're all "EMPTY: no crashing thread" (https://crash-stats.mozilla.org/report/index/20af09a5-6bc4-4719-9242-38f5c0220614 here's one).

Asked by mason.gulu 1 year ago

Answered by mason.gulu 1 year ago

  • Archived

Focus/raise window when opening a new tab

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window. If this behavior is abnormal, no… (read more)

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window.

If this behavior is abnormal, note that I'm using KDE on Wayland (Ubuntu 22.04) with "Focus stealing prevention" off. If it's normal behavior, is there a way to change it?

Asked by aeon.descriptor 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Screen artifact at a site viewed in Firefox or IE but not Edge

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-d… (read more)

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-de-la-justicia-en-estados-unidos-326494.html (and attached) Most pages on the site do not misbehave. The problem is that the body text is all jammed to the right side of the screen. I have tried clearing the Firefox cache, and sometimes that works, I have tried restarting in troubleshooting mode, but that does not change anything. Internet Explorer shows the same problem, but the Edge browser does not display the problem. I suspect the site is doing something funky that results in a problem on some pages for some browsers. That's really hard to troubleshoot!

Asked by Rick Exner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Autosave issues

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms reg… (read more)

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms regularly. Firefox auto fills my old phone every time even if I have already entered the correct one. I just need to remove the old phone number from my Firefox completely and permanently so I can replace it with the current one.

Asked by Rolf5000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Loading previous session on reboot just spawns frozen window since version 100 on Ubuntu.

Hey there, Since upgrading to Firefox v100 a few weeks ago I've had incessant problems every time I reboot my laptop. If I leave Firefox running (i.e. I just hit shutdo… (read more)

Hey there,

Since upgrading to Firefox v100 a few weeks ago I've had incessant problems every time I reboot my laptop.

If I leave Firefox running (i.e. I just hit shutdown and let it sort itself out) then next time I boot up, and I try to open Firefox for it to load my prior session, it spawns a new window and just gets stuck forever. If I close Firefox before shutting down, however, it reloads itself just fine.

This has led to several lost sessions and having to restore using sessionstore, either when laptop has died or I've just shut the laptop down without thinking about it.

I run Kubuntu 20.04.

Thanks Chris

Asked by chris.phippen 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Manage Exceptions does not work (always allowed websites are never saved between sessions) Bug/Ignorance?

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)). This problem I could not find anywhere in … (read more)

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)).

This problem I could not find anywhere in this Firefox self support community. I think I discovered a bug in the firefox settings, but it might just be me missing something, but I doubt it, being familiar with the settings and them being clearly worded.

I can not seem to get my firefox to save the website always allowed to keep cookies stored between sessions (and their cookies / other data obviously also don't get saved between sessions). - maybe there arises a problem with the setting of never saving history between sessions?

Please, have a look at my current settings below (two screenshots): <image 1 (longer one)> <image 2 (shorter one, custom history settings)>

The settings being written as they are should mean that the always allowed websites should never have their cookies deleted between sessions, regardless of their history (their being visited) being deleted. To me this is frustrating and appears like a bug and not a feature.

Maybe is history is deleted all site permissions and data get deleted, too? - (If yes, that is clearly not what the settings suggest, and if it is supposed to work like this, I strongly suggest the Firefox Dev.s team to fix the confusion or add some feature work-around to suit my use-case. The internet is not a safe place anymore, generally, but some parts are, let me trust your settings do what the say they do, at the very least. Thanks in advance.)

Asked by no_u_afaik 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable cancel download confirmation pop-up

Hello! I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ? I tried searching in the abo… (read more)

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

Asked by kyo1611 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Bookmarks toolbar is present, but empty, despite numerous bookmarks being assigned to such

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being pres… (read more)

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being present in the Bookmarks toolbar, but they are not displayed in such. To be clear, bookmarks toolbar is enabled, and I have already verified its positioning in the customize toolbar pane. There is a strip of empty space where they used to be, but they are simply missing now. How do I fix whatever issue caused the toolbar to cease displaying my bookmarks?

Asked by nick.cambria 1 year ago

Answered by nick.cambria 1 year ago