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Manage Exceptions does not work (always allowed websites are never saved between sessions) Bug/Ignorance?

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)). This problem I could not find anywhere in … (read more)

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)).

This problem I could not find anywhere in this Firefox self support community. I think I discovered a bug in the firefox settings, but it might just be me missing something, but I doubt it, being familiar with the settings and them being clearly worded.

I can not seem to get my firefox to save the website always allowed to keep cookies stored between sessions (and their cookies / other data obviously also don't get saved between sessions). - maybe there arises a problem with the setting of never saving history between sessions?

Please, have a look at my current settings below (two screenshots): <image 1 (longer one)> <image 2 (shorter one, custom history settings)>

The settings being written as they are should mean that the always allowed websites should never have their cookies deleted between sessions, regardless of their history (their being visited) being deleted. To me this is frustrating and appears like a bug and not a feature.

Maybe is history is deleted all site permissions and data get deleted, too? - (If yes, that is clearly not what the settings suggest, and if it is supposed to work like this, I strongly suggest the Firefox Dev.s team to fix the confusion or add some feature work-around to suit my use-case. The internet is not a safe place anymore, generally, but some parts are, let me trust your settings do what the say they do, at the very least. Thanks in advance.)

Asked by no_u_afaik 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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WidevineCdm plugin has crashed

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu … (read more)

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu 22.04, I am running the debian package release, but I had this issue with the snap version too. I've submitted crash reports, but they're all "EMPTY: no crashing thread" (https://crash-stats.mozilla.org/report/index/20af09a5-6bc4-4719-9242-38f5c0220614 here's one).

Asked by mason.gulu 1 year ago

Answered by mason.gulu 1 year ago

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firefox only works in troubleshoot mode/ doesnt show websites and settings

hey folks, since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and no… (read more)

hey folks,

since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and nothing is happening.

in troubleshoot mode i turned off hardware acceleration - nothing changed after restart. i updated the runtime file "Visual Studio 2015, 2017, 2019, and 2022", which is suggested in different help-posts, i deactivated all addons, i created a new profile and also tried an imported one from eralier today - so far nothing has worked.

i also reinstalled firefox with version 99/ version 101 two times, after i cleared %APPDATA%-data.

im also just using windows defender as antivir.

please elp, i'm out of ideas.

Asked by smidyev 1 year ago

Answered by ramiroreywar 1 year ago

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Spell Check not working.

Dear Sir or Madam, I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check work… (read more)

Dear Sir or Madam,

I'm running 101.0.1 and spell check no longer works on any mail app like Gmail, Outlook, Yahoo, BT Mail. If I use Chrome or Edge then spell check works correctly. This is despite my Firefox Settings being as below.....

Language Choose the languages used to display menus, messages, and notifications from Firefox. ENGLISH GB Set Alternatives… ENGLISH GB Choose your preferred language for displaying pages. Choose… ENGLISH (United Kingdom) (en-gb) Check your spelling as you type = Tick (Yes)

Could you please advise a fix?

Kind regards,

Neil.

P.S. If I use Chrome or Edge then spell check works correctly.

Asked by Trinovantes 1 year ago

Answered by Trinovantes 1 year ago

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Blank page on ligin

On my Windows 10 desktop, I have used www.bostonglobe.com for years with no problem. Firefox keeps me logged in and if, for any reason, am not, I click on the login link… (read more)

On my Windows 10 desktop, I have used www.bostonglobe.com for years with no problem. Firefox keeps me logged in and if, for any reason, am not, I click on the login link and Firefox fills in my login. Lately this does not work. I just updated Firefox and it still does not work. Bostonglobe.com loads but when I click on the login link all I get is a blank page. This works in Chrome and in Firefox on my Samsung tablet. I deleted all the bostonglobe cookies but this does not help. I have rebooted the computer and this does not help either. Any solutions would be greatly appreciated.

Asked by khablow 1 year ago

Answered by cor-el 1 year ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 1 year ago

Answered by cor-el 1 year ago

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Closed-and-restored windows and containers

Hello. I just closed by accident my main window so I restored it, but it apparently lost all the container data and restored all non-pinned tabs to the default container.… (read more)

Hello. I just closed by accident my main window so I restored it, but it apparently lost all the container data and restored all non-pinned tabs to the default container.

Is it normal, is it a bug or is it a yet-to-be feature?

It feels like a bug because pinned tabs (which were not present/open in the secondary window that stayed open when I accidentally closed the main one) where duly opened in their respective containers.

Asked by cloudchasingfun 1 year ago

Answered by cloudchasingfun 1 year ago

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Youtube Comments

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube. I've attached a screensh… (read more)

Comments below youtube videos won't load. This happens across all browsers on this computer regardless of add-ons or being logged into youtube.

I've attached a screenshot that shows that 176 comments are below that video but none load. I'm using the latest Firefox version on Windows 7.

If you need any extra information I will gladly provide it.

Asked by dorschtho 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Automatically Logged Out of Websites Post-Authentication

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not o… (read more)

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

Asked by Jake 1 year ago

Answered by Jake 1 year ago

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 year ago

Answered by Matheus 1 year ago

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how to block about:addons?

I used a siteblocker and i tried blocking about:addons, wouldn't allow it so someone tell me how. im literally trying to prevent myself from removing extension i literall… (read more)

I used a siteblocker and i tried blocking about:addons, wouldn't allow it so someone tell me how. im literally trying to prevent myself from removing extension i literally jumped from one browser to another just to make this shit possible please.

Asked by alifadul99 1 year ago

Answered by cor-el 1 year ago

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Page Details Missing

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show … (read more)

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show on Firefox. I've tried playing around with my widgets and protection to see if that would allow the page to fully load, but nothing has worked.

Asked by Trivirt 1 year ago

Answered by cor-el 1 year ago

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Problem with privacy settings

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disab… (read more)

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disabled, when they are not and don't allow me to go to these websites. I attached 2 screen captures. Any reason for this and how to fix this problem?

Thanks.

Asked by Sue 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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OneDrive not working with Firefox Containers

I have used OneDrive with containers for several years for my clients. Recently I can't open OneDrive in a container, but I can open Outlook. Very frustrating. Any sugges… (read more)

I have used OneDrive with containers for several years for my clients. Recently I can't open OneDrive in a container, but I can open Outlook. Very frustrating. Any suggestions?

Asked by jeanne.loveland 1 year ago

Answered by jeanne.loveland 1 year ago

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Bookmarks toolbar is present, but empty, despite numerous bookmarks being assigned to such

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being pres… (read more)

My bookmarks toolbar is empty. When looking through the bookmarks menu, it shows that none of my bookmarks have been removed, and they are all still listed as being present in the Bookmarks toolbar, but they are not displayed in such. To be clear, bookmarks toolbar is enabled, and I have already verified its positioning in the customize toolbar pane. There is a strip of empty space where they used to be, but they are simply missing now. How do I fix whatever issue caused the toolbar to cease displaying my bookmarks?

Asked by nick.cambria 1 year ago

Answered by nick.cambria 1 year ago

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Can't get Firefox to use ported profile files; how to use Synch

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions a… (read more)

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions as far as I know (when either saving or pasting the folder contents, Firefox is off; successfully downloaded and installed Firefox on new PC creating a new default profile which is where I pasted the contents from previous PC's profile, etc.) When Firefox is restarted on the new PC, it is just the same as the new installation -- no bookmarks from the old profile show up, e.g.).

Any ideas for how to get this to work are greatly appreciated. I have a lot of bookmarks and need to be able to access them on new PC. (BTW, this approach worked just fine when I installed a new disk drive on the old PC about 5 years ago and brought all the Firefox profile data over - everything came over as expected. I wouldn't think the fact that this is a Windows 10 to Windows 11 porting has anything to do with it not working -- these are just profile folders.)

Would Synching the two PCs work better? Does Synch just add all the profile and password data on the two PCs together so that each ends up with the total of what was on the two individual PCs and nothing on either is lost? When I looked at Synch on new PC, it was not clear how to get it to point to the old PC - Add a New Device just seemed to point to a phone. Again, any help is much appreciated.

Asked by turnrose 1 year ago

Answered by turnrose 1 year ago

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Impossible to delete a website from autofill function in Firefox for Mac version 101.0.1

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in t… (read more)

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

Asked by Stephen Hitchcock 1 year ago

Answered by Chris Ilias 1 year ago

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Recent crashing & unexpected behavior

For the past few weeks I've been receiving numerous firefox crash reports & also when trying to open firefox an error indication that firefox is already open. I've … (read more)

For the past few weeks I've been receiving numerous firefox crash reports & also when trying to open firefox an error indication that firefox is already open. I've never had this problem with firefox in the past, and have been an avid firefox user for many many years.

This occurred on my old desktop computer which died this week & is also occurring with my brand new, out of the box HP laptop computer (with ALL the windows updates and HP updates installed); The old computer used Windows 10 Pro, the new computer uses Windows 10 Home.

My old computer used just the windows defender for protection, but my new laptop comes with a 1 month trial of McAfee which I am using until the trial expires.

Firefox is (and was) my default web browser. The software and updates for firefox have always come from your official website and in a timely manner.

Could you please look into and resolve this issue?

Thanks so very much for being Mozilla Firefox!

Asked by catoosajojo 1 year ago

Answered by TyDraniu 1 year ago