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  • Archived

Random web pages coming up blank/failing to load

When I try to load random web pages on some well known websites, some load, and then turn blank. For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates… (read more)

When I try to load random web pages on some well known websites, some load, and then turn blank.

For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html

This happens at random, it seems. Most of my browsing seems to work fine.

Reloading doesn't help.

Troubleshooting mode doesn't help.

Asked by Zabadoh 1 year ago

Last reply by Terry 1 year ago

  • Archived

unfourtunately Reset password and my data lost , How can get back?

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this … (read more)

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

Asked by mahbubur957 1 year ago

Last reply by Paul 1 year ago

  • Archived

Restore previous setting ,bookmarks and all

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox acc… (read more)

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox account and i was login and sync my settings. i want my settings and all back please help. My last login was 20/5/2022. my account email: [email address removed]

Asked by mahbubur957 1 year ago

Last reply by Paul 1 year ago

  • Archived

I get this errror everytime I search: An error occurred during a connection to justcookwell.com. PR_END_OF_FILE_ERROR

When I try to search or use Firefox it is extremely slow and I get an error. I used microsoft edge and do not have this issue. I am ready to stop using Firefox and got ba… (read more)

When I try to search or use Firefox it is extremely slow and I get an error. I used microsoft edge and do not have this issue. I am ready to stop using Firefox and got back to Microsoft Edge.

Asked by vgirdler 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Snap Disables Zoom (Ubuntu 22.04)

PSA: The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link. The alternatives are: - Google Chrome, etc. - Borrow a Wind… (read more)

PSA:

The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link.

The alternatives are: - Google Chrome, etc. - Borrow a Windows machine and log into your meeting there.

What a disaster.

Asked by eb40 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Picture-in-Picture no longer working with BBC iPlayer

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but noth… (read more)

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

Asked by suehogben 1 year ago

Last reply by cor-el 1 year ago

  • Archived

URL Bar at the bottom doesn't disappear after going into the fullscreen mode in videos.

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the scree… (read more)

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the screen. When I try to click over it it switches to the right bottom corner, which I find quite frustrating. Whenever, this happens I should refresh the page and hope that it solves my problem and most of the times it does. However, I still would be quite happy if I figured out what caused this problem and if there is anything I can do it to fix it for good.

Firefox version: 100.0.2 (64-Bit) Windows Version: Windows 11 Pro 21H2.

Asked by hsbmoz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (read more)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

RSMeans and Firefox compatibility

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but se… (read more)

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but seems to be a standard answer from anyone in the business world, sadly. I would not trust Edge or Chrome, especially those two, if they were the last platforms on earth. So, help pretty please?

Is there a setting that we can use that will assist in using RSMeans Online Version so it will work more effectively? Whenever we get an error message or it just won't open, they blame it on Firefox.

Asked by belinda.bentley 1 year ago

Last reply by Paul 1 year ago

  • Archived

when I print with FIREFOX the fonts are HUGE. I tried everything I can think of and tried the print scaling, adjusting the print factor as suggested to another user. I don't have this issue with chrome or edge. Please help ! I like FIREFOX !!

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and th… (read more)

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and that didn't help. I see another user has had the same exact issue with no avail. I'd really like to get this issued fixed. I like FIREFOX and want to use it whenever possible, but being unable to print makes it a problem. I would appreciate a real solution. Thank you in advance, Alan.

Asked by adanks 1 year ago

Last reply by erinxwmeow 1 year ago

  • Archived

Antivirus software

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer o… (read more)

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer of McAfee and would like these nuisances to stop. Is there a way I can ban them from my pc. Thank you.

joann

Asked by condogal 1 year ago

Last reply by Terry 1 year ago

  • Archived

Download drop down menu

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on... … (read more)

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on...

Asked by vviktur 1 year ago

Last reply by Terry 1 year ago