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  • Archived

Lost Bookmarks

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not … (read more)

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

Asked by mofkasey 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox brows… (read more)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Asked by davesorion 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox opens new window each time I open it (Mac)

Hi guys: I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window o… (read more)

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,


Kelli

Asked by kelli2 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Multi-language spellchecking: how smart is it (how does it work exactly)?

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please. For instance, if I enable both English and French, wi… (read more)

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please.

For instance, if I enable both English and French, will it simply virtually add the two dictionaries and use the resulting combined list of words? Or will it try to understand if a paragraph or sentence is English and mark non-English words in that paragraph/sentence as incorrect even if they are French?

I am obviously asking this because there is no detailed information at https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker.

Asked by cloudchasingfun 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Removing Beta Release Channel

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release… (read more)

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.

Asked by enerbunny 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

W101 Central

Simply put, I have used the website: http://www.wizard101central.com/ For MANY years, and now your system wont let it load. I have spent over an hour going through the… (read more)

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Asked by vanshipley 2 years ago

Last reply by MarkRH 1 year ago

  • Archived

Suddenly last week, I am not able to download attachments in AOL email. I can download them in Chrome, so the problem isn't AOL, it'sFirefox. I have cleared cashe & cookies and disabled enhanced tracking protection, still I can't download attachments.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried… (read more)

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Asked by LisaDuggan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 100 has no fox icon in taskbar, just a white paper.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). Thi… (read more)

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

Asked by Acra Tone 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Fake Firefox Update

Not sure the design team can do anything about this, but... I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click… (read more)

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

Asked by spamrecept 1 year ago

Last reply by James 1 year ago

  • Archived

Lost abiltiy to access FF Prefences (Command comma)after install of Firefox OS 100

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using… (read more)

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using Mac OS 10.13.6. Do I need to go back to previous FF 99 version?

Thank you Rob

Asked by ArtStar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Login auto-fill not working on Airbnb.co.nz site

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_N… (read more)

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw https://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw.

Auto-fill works fine for all other sites logins. Google uses similar 2 step login layout, when I click in the username box a list of usernames for google site drops down. This does not happen with Airbnb.

The problem occurs in multiple profiles including a new profile set up to test, all history and cookies cleared. First the browser offers to save the login with username empty. (Manually filled in username then saved.) Then logged out, login page username is empty. Does not autofill even when I start typing the saved username.

What is causing this? Is it happening on the main .com site or just the .co.nz site?. ( I am unable to test the .com site because I am in New Zealand, airbnb.com site redirects automatically to airbnb.co.nz url above) How can I fix it please?

Asked by firefox-questions 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

video doesn't play, but audio does when viewing online training

just updated to version 100, and now my work is stalled because I can't play online training videos (that it's my job to create, so need to publish and preview them onlin… (read more)

just updated to version 100, and now my work is stalled because I can't play online training videos (that it's my job to create, so need to publish and preview them online). The audio plays, but the video does not. Interestingly, when I navigate away from the tab, the visual still refreshes to the progress point in the video, but still does not PLAY the video.

I can share this example test link for example: https://360.articulate.com/review/content/e704e58f-e30a-4ddb-9f78-34138c1b5e3e/review

Is there a way to downgrade to the previous Firefox version?

Asked by Meg 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

really mozilla?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much… (read more)

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

Asked by terryhertz1949 1 year ago

Last reply by Paul 1 year ago

  • Archived

Restore Session Missing in Firefox version 100

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please. … (read more)

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please.

Asked by fantastiq1 1 year ago

Last reply by FredMcD 1 year ago