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  • Archived

When using Twitter, the bell icon is missing to allow enable or disable of text notificaions from accounts I follow. Bell icon visible in Chrome, not FireFox.

Bell icon missing in firefox. I have tried turning off Enhanced Tracking Protection. Did not help. Bell icon is visible in Chrome. see attached pics. Thank you, TR … (read more)

Bell icon missing in firefox. I have tried turning off Enhanced Tracking Protection. Did not help. Bell icon is visible in Chrome. see attached pics. Thank you, TR

Asked by TR 1 year ago

Last reply by TR 1 year ago

  • Archived

How do I restore previous sessions after logging back in?

Firefox is set to restore previous session on startup. I quit Firefox, turned off my computer, turned it back on again, and opened Firefox. It did not restore the previou… (read more)

Firefox is set to restore previous session on startup. I quit Firefox, turned off my computer, turned it back on again, and opened Firefox. It did not restore the previous session, and it had logged me out. I logged back in again, but it still did not restore.

All the help articles, like this one (https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time) say to go to the menu and select "Restore Previous Session". However this is not available for me - see attached screenshot.

Asked by Anonymoose 1 year ago

Last reply by Anonymoose 1 year ago

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Session issue with website

My website is having problem with session and cookies, they are failing and users are keep on getting logout and they tries to login again and again. Sometime it works fi… (read more)

My website is having problem with session and cookies, they are failing and users are keep on getting logout and they tries to login again and again. Sometime it works fine, what could be the issue? I tried all the different settings/help on this forum but still facing the same issue.

Asked by Joe G. Kelly 2 years ago

Last reply by Dinushi Dhananjani 2 years ago

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  • Archived

My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (read more)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 2 years ago

Answered by lourdes.santaballa 2 years ago

  • Archived

Unable to select Firefox as default browser Windows 8.1, to open messages in Thunderbird

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issu… (read more)

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issue is Thunderbird now opens messages in IE all of a sudden instead of Firefox. In Firefox Options, I click on set default and it comes up with IE or search store for an app. I'd be grateful for any help.

Asked by Sidah 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
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My addons doesn't show up in the top right bar

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work… (read more)

Basically i noticed that whenever i installed adblock or any other addons they don't show up in the top right bar as icon and even if i have them enabled they do not work, i searched a bit and it seems to be an old issue that was present with some older version of firefox, is somebody currently experiecing this?

Asked by dddcod5 1 year ago

Answered by dddcod5 1 year ago

  • Archived

Firefox will not load, doing a clean install of Firefox did not fix the problem. Doing a clean install with a fresh profile did not fix the problem either.

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 an… (read more)

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 and this happens in safe mode as well. I have tried doing a clean install of firefox - that did not fix the problem. I tried deleting my profile after uninstalling then doing a fresh install, this did not fix the problem either. I ran a virus scan and did not detect any malware. I don't know what else to try.

Asked by DM 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Screen tearing in firefox 72.02 Windows 10

Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monit… (read more)

Currently having really bad screen tearing only in Firefox. It happens on every video I watch in the browser. I have updated all drivers including my GPU's. Both my monitors have gsync. I've adjusted the Vsync settings in the nvidia control panel to see if that would correct the issue but it did not. I've also disabled and enabled hardware acceleration. I've went into about:config and adjusted the layers.acceleration.force-enabled to true. I've also ran firefox in safemode and still saw the problem persist. I don't have this problem in Chrome, edge, or any other application.

Here are the system specs.

OS: Windows 10 64bit CPU:AMD Ryzen 3600 RAM 16GB DDR4 3600MHz GPU: GTX 1080ti Mobo: B450

Asked by c.allen 1 year ago

Last reply by c.allen 1 year ago

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you made me change my password! Now I would very much like to have everything Back!

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the p… (read more)

Your browser left my computer, I had to re-download it ...you would not accept my password....had to change it. Now everything is gone. they say it was connected to the password you would not accept. it should be connected to me in a way I don't have to loose everything..... As smart as you guys are you should have a way for me to recover my old password.

Asked by its me 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

need to get rid of search marquis

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but ev… (read more)

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but every time I sign onto Firefox, I'm directed to search manager. I just open a new tab. It is NOT listed as one of the search engines. How can I get rid of it? My home page is a blank page.

Asked by sstrad53 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox starts on its own and opens an msn page. What is the issue and how do I fix it?

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: … (read more)

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: https://www.msn.com/ar-sa/?ocid=wispr&pc=u477 https://www.msn.com/g00/ar-sa/?ocid=wispr&pc=u477&i10c.ua=2&i10c.encReferrer=&i10c.dv=20 http://www.msn.com/?ocid=wispr&pc=u477 Same website with different URLs which scares me. Let me know what is wrong and how does this happen?

Asked by randyredfield123 1 year ago

Last reply by McCoy 1 year ago

  • Solved
  • Archived

Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (read more)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 1 year ago

Answered by Eddie 1 year ago

  • Solved
  • Archived

Font rendering on a specific website

Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (read more)

Hello,

I have a trouble with font rendering on one specific website - https://www.checkpoint.com.

Text on this site looks quite ugly (see font01.png).

But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).

So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?

Any clue how to fix it?

Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye

Thanks Zbynek

Asked by Zbynek Michl 2 years ago

Answered by Zbynek Michl 1 year ago

  • Archived

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (read more)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can see random people's information on log in pages

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email a… (read more)

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email addresses and phone numbers. When I go to one website, it automatically logs in to someone else's account and I have no idea who the person is. each time I click on the link, it brings up a new random person's account and info. It's not just happening on one website. I have no idea how this is happening and I worry that my account information is popping up on other peoples screens just like theirs is popping up on mine. I don't even know who to contact to try to resolve the problem. I even tried to call the Federal Trade Commision, but they didn't seem to care or want to help.

Asked by kimbowmansmith 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (read more)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 year ago

Answered by Andrew 1 year ago

  • Archived

Remove Icons from address bar

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not clic… (read more)

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not click it to edit. How can I remove them? I would expect all these yellow marked icons in the bar outside the address edit so I can add and remove the like all other icons.

Asked by werbenirvana 1 year ago

Last reply by cor-el 1 year ago