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MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 2 years ago

Answered by Wesley Branton 2 years ago

  • Archived

Unable to Clear Cookies and Site Data and unable to uncheck Delete cookies and site data when Firefox is closed.

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies a… (read more)

I have tried to Clear Cookies and Site Data repeatedly in Standard, Strict and Custom modes with no success and repeated that test when trying to uncheck Delete cookies and site data when Firefox is closed. Incidentally this problem began occurring when Firefox offered me the opportunity to use DNS Over HTTPS. I Like using DNS over HTTPS although it may very well be that hackers and info miners (Phishing) do Not like this new firefox setting and have adjusted their cookies into Permanent SOLs. Google hires hackers for many things. How can you help me you ask? Please repair the problem.

Asked by f3iu6pifo 2 years ago

Last reply by cor-el 2 years ago

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Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 2 years ago

Last reply by Roland Tanglao 1 year ago

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Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (read more)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Asked by firefox793 1 year ago

Last reply by user2718304 1 year ago

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release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 2 years ago

Last reply by Ultrhub 1 year ago

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Speed testers NOT showing the actual experience

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was… (read more)

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was invented and have even bought a Cisco router to host our own web site in the 1990s. I KNOW that the ISPs manage my connection speeds, router management software WILL be more capable than the Cisco router we managed ourselves!! I notice a similar profile of getting the speeds that are advertised at the start of a contract and then to throttle it as they add more customers to the same kit that they lease from OpenReach; increased latency! I also get OpenReach business notifications and know that the ISPs pay OpenReach for not only bandwidth that they use but also the electricity that powers them, OpenReach also charge for shit loads more but lets stick to the simples! ALL the ISPs deny ANY management function which is disengenuous to say the least!! There is a worrying trend in businesses to not only have no usable phone numbers (I had about eight BT numbers when we had the Cisco Router but NONE work anymore) due to the telephony shit that infests what laughly passes for customer service these days. {Thinks: Is there an undisclosed word limit to this field!?!?? I daren't hit return to go to a new para 'cause it might send like the excreble messaging systems which pass for comms in these benighted days!! My point for the designers of Firefox is: when I try to do "Speed test I can count up to FIVE seconds before a Ping is registered which is never more than a 100ms so that's bollocks! Then it doesn't matter how many tabs I have open (often shit loads) the speeds that I get are independant and even when I'm "listening" to radio articles that doesn't effect the results either! A GENUINE speed test should be built into Firefox don't ya think??

Asked by Joe Stoner 1 year ago

Last reply by Joe Stoner 1 year ago

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incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (read more)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 1 year ago

Last reply by cor-el 1 year ago

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Firefox card failure

Hi there! My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or w… (read more)

Hi there!

My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or without it. Also it doesn't work on 2 different windows accounts with different browser settings. I can't do anything there, and when I run the browser I can see the page content for about 2 secs, and then suddenly it crashes. When I refresh it again, I can still see the content for only a short while and it breaks again (image in attachment shows it). I'll be thankful for any help with that problem. I've suspected it's some kind of virus but anti-virus program doesn't detect anything.

Asked by dominik.klej 2 years ago

Answered by FredMcD 2 years ago

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  • Archived

browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (read more)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Asked by caperantagonist 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

My address bar does not work after the Firefox 78 update.

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do an… (read more)

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do anything. Please let me know how to resolve this issue.

Asked by mlbirk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (read more)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

Asked by nytxalamo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (read more)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Unhide column on an archived webpage when button is disabled

Why I know it can be made visible Yesterday, the following archived version from June 19 was viewed. https://web.archive.org/web/20200619233630/https://www.worldome… (read more)

Why I know it can be made visible

   Yesterday, the following archived version from June 19 was viewed.
   https://web.archive.org/web/20200619233630/https://www.worldometers.info/coronavirus/
   The "New Recovered" column was visible, along with three other columns.
   Today, as in the past, "New Recovered" is again hidden.

The question:

   *****   How can they be made visible?  *******
   

Misc Information including the current, not yet archived, page

   The current webpage is https://www.worldometers.info/coronavirus/
   The "New Recovered" column is hidden by default.
   Columns are hidden or unhidden by clicking the "Columns" button.
   Using Windows 10 1909 and Firefox 78
   

What I have tried

   Tab to "Columns" button; tried every modifier key, ctrl+<key>, Enter, right- and left-click...
   

How to see what I see

   First visit the current page https://www.worldometers.info/coronavirus/
   "New Recovered" column is not visible.
   Click "Columns" and select "New Recovered" which is column 7.
   (it is 6 in list because column 1 can't be hidden)
   
   Now, open an archived page.  This is the one which had no hidden columns yesterday.
   https://web.archive.org/web/20200619233630/https://www.worldometers.info/coronavirus/
   Note the "New Recovered" column is not visible.
   To prove the data has been captured:
   Select "Yesterday"
   Press "Ctrl+u" to see the "Page Source"
   Find (Ctrl+f) and find one of the following "New Recovered" values (96,845  10,942) World & USA
   Find "Columns" to see the list of available columns.  ("New Recovered" is column 7)
   Find again and to see that columns 7, 16-18 are set to false preventing being displayed.
   

Since "New Recovered" column on the archived page somehow became visible yesterday. I know it can be done. Thank you, in advance.

Asked by ExpertN0vice 1 year ago

Last reply by ExpertN0vice 1 year ago

  • Archived

Firefox Stutter every 10 seconds (not sessionstore related ?)

Hello, I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which … (read more)

Hello,

I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which is very noticable and head-ache inducing when watching a youtube video.

I tried to disable every plugins that I have, switching to a new profile, setting browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo to 0, closing everything in the background, clearing cookies caches and etc.

Nothing worked, I noticed that disabling window's "Hardware-Accelerated GPU Scheduling" helped. With it on I've got a very regular micro stutter (every 10 seconds) whereas with it turned off I "only" get a microstutter once every 20/30 ish seconds. Therefore I suspect some shenanigans with optimus drivers but I don't know for sure how to confirm. I tried to force firefox to use the integrated gpu with nvidia pannel but it didn't help.

I would have capture a video to show off the problem but everytime I start recording (with lenovo's nerve sense capture software) the problem totally disappears !

Anyone have any ideas about what could be happening / how to diagnose more precisely the problem ? Thanks for reading.

specs :Windows 10 (x64), Firefox 78.0.1 (x64), Intel Core i5-7300HQ, optimus GPUS : Intel HD Graphics 630 + NVIDIA GeForce GTX 1060 (Max-Q)

Asked by aramirg 1 year ago

Last reply by aramirg 1 year ago

  • Archived

cut and paste with right mouse click in discord web app pastes text twice.

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am … (read more)

When I cut and paste text into the chat edit window in the discord website app, the text I am pasting appears twice. This started happening within the last month. I am using Firefox 78.0.1. This does not happen in chromium, for example, nor in pasting info to other applications. I am running the latest Linux Mint OS as well.

Asked by Stephen 1 year ago

Last reply by Stephen 1 year ago

  • Archived

Logitech M325 Mouse and Bookmark menu

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use th… (read more)

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use the scroll wheel, as soon as the wheel moves, the bookmark menu list closes (disappears).

I like the small size of this particular mouse since this is my travel laptop.

I have tried all the Logitech SetPoint software mouse option with no luck.

Is there any appropriate about:config option that would affect the bookmark menu list?

Thanks

Firefox v78.0.1 and Logitech Setpoint 6.69.123

Asked by Roxie2401 1 year ago

Last reply by Roxie2401 1 year ago

  • Archived

Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (read more)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Asked by devops2 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

browser.startup.homepage

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/b… (read more)

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. I have seen the help that suggest I go to "about:config" and the browser.startup.homepage, which I have done. But the suggestion doesn't state what I should do once there. What do I do to the browser.startup.homepage?

Asked by rand9149 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (read more)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Asked by 029gautam 1 year ago

Last reply by Wesley Branton 1 year ago