Firefox Support Forum

Hi there

This seems to be an known issue.

I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data

I want to transfer my old data (esp. for my PW+Logins) and it goes nowhere

I found the files keys4 and login, copied to my actual Folder (after reinstalling). But it doesnt do anything.

I also copied the whole "old data" Folder to the new directory and overwrote it. Didn't help either.

Is there any way to get my old Logins/PW from this old data Folder or is it just a wast of time ?

Thank you for helping.

Best,

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email address. I can't work out how to change my email address and password in your records. My new email address is [edited] @gmail.com My old email address was [edited] @internode.on.net. Can someone please advise me how I notify firefox of this change

My old computer crashed. I have the hard-drive in an external case and have it connected to my new computer. I installed firefox on my new computer, but I can't figure out how to get the passwords from the previous profile to my new profile. I have located the files on the old hard drive, but import will not work. Is there anything I can do?

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

I made my account via the ‘create w google account’ option a few years ago, I can still access my morzilla account through this option, but I can’t sign in in browser, just on the website. It says the password (the one that logs me in via my google acc) is incorrect. I really don’t wanna reset my password, since keeping my data is the only reason I’m still on Firefox.

Hi,

i want to autoupdate firefox silently on a bunch of servers. When the mentioned settings are in place i'm still promted to update firefox when opening it. This isn't possible for the users as this is something a systemengineer should do. Is there anything i'm missing for a silent autoupdate? There is no JSON file in place. these settings have been distributed by a GPO.

Kind regards,

Remco

Hi,

I logged into my new laptop and because I forgot my password I used the forgot password option, but now when I login I dont have my previour saved profile and it seems to be a fresh profile.

All my bookmars and saved passwords are missing.

I have always used the same email address for login.

Thanks, Shah

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other installed on 12/29/2023, version 121.0. Thanks in advance for your assistance.

Hello

I have been using firefox sync for a long time to migrate between PC to PC

My firefox sync profile is full of old stuff and I would like to clean up my settings by wiping out my firefox sync settings and starting fresh.

However, before doing that I wish to export all my data/settings/password/cookies/bookmarks and everything, so files on my computer.

Files that I can read in notepad and inspect. See which settings I have in there and decide which settings I want to put back in my new installation.

I have found a locked question about this on this forum

https://support.mozilla.org/en-US/questions/1065938

It mentions two plugins for this purpose

FEBE (Firefox Environment Backup Extension)

OPIE

Unfortunately and worryingly, they have been removed from the firefox addon store

https://addons.mozilla.org/en-US/firefox/addon/febe/ https://addons.mozilla.org/en-US/firefox/addon/opie/

I found a wikipedia article about FEBE

https://en.wikipedia.org/wiki/Firefox_Environment_Backup_Extension a very old link to download a probably broken version https://febe.en.softonic.com/

and a reddit thread about FEBE which states that there is no equivalent and that it is not possible to export firefox settings anymore

https://old.reddit.com/r/firefox/comments/t2zmjb/febe_alternatives/

as for OPIE, I am unable to find explanation of what it was, where it went or who used it

I know that my profile is stored in

C:\Users\user\AppData\Local\Mozilla\Firefox\Profiles\4vdt083m.default-release

However the files and structure in that folder are inscrutable

I would like to have control over the settings of my browser, what they are, to save them and modify them on my own terms.

I would like to export about:config completely to a regular plain text file, edit them and import them back in.

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do I restore the everything else?