Firefox Support Forum

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load?? John @ lewisgrad@proton.me

Hi. I have version 99 and need to upgrade to the latest. When i tried, the saved passwords dont show up. What versions to i need to upgrade to first to step it up with the passwords and where are links for those older versions? Thanks

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension, I get a message "Gah. Your tab just crashed." I've tried the Restore This Tab option to no avail.

I uninstalled Fx, downloaded a fresh copy (using Edge, ugh) and installed it. I get the same result.

I had Fx running on the Win 11 machine, before I foolishly accepted an upgrade that took me to Win 11. I suspect that there might be a corrupted Profile or other vestige of that Firefox installation that is causing problems. (Or, because I used Edge to download MSofat hacked me.)

Can someone please tell me how to find and remove all vestiges of Firefox? I want to get back to a fresh slate and try again.

I'm posting this from my old and slowly dying HP laptop running Windows 10. Fx runs here, but the system is slower than Christmas to a 9-yo.

TIA

i recently download firefox for a new computer when i went to search controls i noted that there was no choice for the address bar before i used the bar that had a search engines engine listed in the address bar but no i dont see it did something change at firefox i would still like a choice on watch search bar to use Im paul jensen beadoz@yahoo.co.uk

I do not want to use Chrome as my default browser because it slows my computer down. However, I have numerous documents that I need to access quickly, hopefully in the same manner here with your awesome browser just as I accessed them on Chrome. Is there an extension I can load that will give access to all the Google office products like docs sheet and the like? I would like to uninstall Chrome.

Thank you, Chris McAllister

i am seeing the flatpack of firefox trying to roll back my install. but when i perform the download i get this.

Aborted due to failure (Error pulling from repo: GPG verification enabled, but no signatures found (use gpg-verify=false in remote config to disable))

Hi, I lately found one of my old firefox os phones (Alcatel One Touch Fire C). I tried connecting it to the internet and updating it bus it said that there is no internet connection. Is there a way to update the phone?

My laptop had windows 10. I backed up both its drives, C and D, in their entirety to an external drive and installed Linux (pop!_os), but forgot to open the browser one last time and export current tabs, bookmarks, passwords, history and so on beforehand. I believe I should have the unexported files in my backup, as the Mozilla folders are there. What files do I look for in the backup of my drives and how do I transfer them to my current installation of Firefox?

One of my machines has Windows 7 installed and uses Chrome browser. Recently I had a need to install Firefox. As soon as the install completed, all of my existing Google related shortcut icons changed to some generic type. No matter what I did I could not change the shortcut icons back to their original. I uninstalled Firefox and they all came back. Any suggestions?

Firefox Settings/Help/About failed to show most recent version of Firefox. I downloaded and re-installed to get Version 122 but now I have two entries in Windows 10 App. One is dated 2022 (probably the original 32 bit version) and the other is dated today. Can I safely delete the older entry?

Hi Support team,

I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks

Hello,

I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working.

1. I have choose always ask where to save files and that is not working because it is always saving files in downloads. 2. I have choose Firefox option from save or open files to open files and not save files; it did not work (Firefox downloaded the files not opened it). Then I tried always ask, from always ask menu then I choose open with Firefox and it opened in Firefox but it saved the file.

Please let me know how can this issue be resolved. I do not want to download files and when I do want to download, I want to choose a specific location for each file. I am trying a transition to Firefox from chrome. So, I am very new to these settings.

I have attached a picture of setting in this request.

Thank you for your help! Dilpreet

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/". Will you rectify this, or teach a work around to me?

Many thanks. Roger Woods buckwoods@yahoo.com

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.