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lost access to Firefox

Last Tuesday I deleted all references to Firefox. It was a combination error with one of my spam folder. There was nothing wrong with Firefox - it was all in my head (I… (read more)

Last Tuesday I deleted all references to Firefox. It was a combination error with one of my spam folder. There was nothing wrong with Firefox - it was all in my head (I'm nearly 80, so you can figure that out!}

Asked by jamesh2 2 days ago

Last reply by jomal1236 2 days ago

Issues loading the website

Hi, Sir or Madam There are blank pages on the website (site cannot be accessible). This website, https://xnxubdvpnbrowser.online/ The upper left of the page appears to ha… (read more)

Hi, Sir or Madam There are blank pages on the website (site cannot be accessible). This website, https://xnxubdvpnbrowser.online/ The upper left of the page appears to have been contacted, but it is blank. Does mozilla's inability to load the website properly have a reason?

Asked by Scheffterson Gerald 1 month ago

Last reply by cor-el 1 month ago

Firefox is listed twice.

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".htm… (read more)

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

Asked by loriandjay 5 months ago

Last reply by cor-el 5 months ago

won't download

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid… (read more)

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid this and get it to actually download Firefox?

Asked by banders7 5 months ago

Last reply by James 5 months ago

How do I turn OFF FireFox as Default Browser

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seem… (read more)

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seems cor-el Top 10 Contributor Moderator was/is unwilling/unable to provide a solution/answer [2021 ish]. Like 'Shucks ' I would like to 'Turn OFF FireFox as Default Browser' I did not enable via settings so must have missed the opportunity to deselect when installed. If not possible to turn off please advise and I will uninstall and use another. 05 June 2023.

Asked by fiveagle 6 months ago

Last reply by James 6 months ago

Can I Revert to a Profile Saved before Creating a New Profile?

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop. In trying to resolve an issue with another app, their help desk suggested that I… (read more)

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

Asked by rabbit 6 months ago

Last reply by cor-el 6 months ago

Firefox ESR

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When … (read more)

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks

Asked by kkcicco 5 months ago

Last reply by cor-el 5 months ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

It says on the website that this page is broken.

It says on the website that this page is broken. Dear Sir or Lady According to the website, this page is broken. [removed Ad site] Despite the fact that the page is now… (read more)

It says on the website that this page is broken.

Dear Sir or Lady According to the website, this page is broken.

[removed Ad site] Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

Asked by norvetopnex 5 months ago

Last reply by cor-el 5 months ago

How to change what tabs are synced?

Hi I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them sav… (read more)

Hi

I'm having some confusion as to how to change what tabs are synced across to other devices under my account. I have my chosen tabs all pinned and I even have them saved as bookmarks that I've synced that I can load up in Chrome. However, when I go to the three horizontal lines button and clicking on my account name/email address, it's showing me tabs that are synced to one of my other devices (in this case, my laptop), but the tabs aren't quite right. There's a couple that are old now that I want removed. The double arrows showing me more extensions/options comes up with Synced Tabs, but they're also showing the same incorrect ones. Even when it synchronizes, it never changes anything.

What's the correct way of changing/removing tabs in Firefox and then syncing them?

Thanks

Asked by DustyShinigami 5 months ago

Last reply by cor-el 5 months ago