Showing questions tagged: Show all questions
  • Archived

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 1 year ago

Last reply by TopGun 1 year ago

  • Archived

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Pass PC scan

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help… (read more)

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

Asked by Lauren G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can not login to my PNC Bank after Firefox update 121

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64… (read more)

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64bit, Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz 3.50. I get, see attached screen shot, only when using Firefox 121.

Asked by Runky Rodo 1 year ago

Last reply by Runky Rodo 1 year ago

  • Archived

Access to coments section on vrious websites.

I have noticed that I am unable to access the comments section on the various web sites I visit. I am sure it's a settings issue, however I have not been able to find the… (read more)

I have noticed that I am unable to access the comments section on the various web sites I visit. I am sure it's a settings issue, however I have not been able to find the setting section. Any suggestions??

Asked by Don Clemens 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

video, you tube

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't… (read more)

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Asked by timj 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox won't stop instantly crashing

I am running Firefox on a Windows 10 computer. I have had little-to-no problems with Firefox before now. Since this morning, every time I open Firefox, it almost instantl… (read more)

I am running Firefox on a Windows 10 computer. I have had little-to-no problems with Firefox before now. Since this morning, every time I open Firefox, it almost instantly crashes. Even after refreshing it and reinstalling it a few times, the problem persists. I have no idea what the cause is; I don't remember drastically changing any settings or anything like that. It will crash even when I use safe/troubleshoot mode, when I open a private window, and when I run it as an administrator.

I got to a point where it would give me a sliver of time before crashing. Following the advice of a Firefox help article, I managed to clear all of its stored cache and cookies(if I remember correctly). Still no fix.

If anyone knows how to fix this, I'd love to hear the solution when convenient for you.

Asked by teampoggies 1 year ago

Last reply by teampoggies 1 year ago

  • Archived

Yucky Bing

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine.… (read more)

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

Asked by Geronimus 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Reset ALL advanced configurations

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the probl… (read more)

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

Asked by Rachael Poulin 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing logins and passwords

Logins and passwords are missing. Noticed this when websites that I commonly use were not auto filling. There must have been more than 100 entries in my Logins and passwo… (read more)

Logins and passwords are missing. Noticed this when websites that I commonly use were not auto filling. There must have been more than 100 entries in my Logins and passwords folder. Now only 25. This is on Windows and iphone where I use Firefox.

Asked by henryenman 1 year ago

Last reply by Paul 1 year ago

  • Archived

online banking. lloyds, UK firefox will not allow!

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing … (read more)

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

Asked by changeittillitbreaks 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

firefox browser

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not hel… (read more)

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not help. And I certainly need my bookmarks and history. I have no idea why it is suddenly happening. i am on a Dell Desktop, windows 10, 64-bit machine. Both Malware Bytes and Norton show there is no malware.

Asked by mathprofessor 1 year ago

Last reply by mathprofessor 1 year ago

  • Archived

I recently got on your beta channel somehow for firefox for releases and now have a problem

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do? … (read more)

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

Asked by Qbertusofborg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Falcon (Brandwatch) login struggling to load

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around. It was working fine before Christmas, so has been an u… (read more)

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Asked by joanne.fryer 1 year ago

Last reply by zeroknight 1 year ago