Firefox Support Forum

I've been trying to reply to my previous question here: https://support.mozilla.org/en-US/que.../1440060, but my reply ends with an error - c attached. Therefore, I'm starting this new thread.

First, thank you for the answers. I have run into an issue and also have a follow-up question.

Follow up question: A while ago, I changed the autoplay settings in about:config, but I noticed they reverted to default. Do these settings reset with major browser updates? Or could it be that the settings' names changed, resulting in the default value being applied? Should I periodically check these values to ensure they haven't changed?

Issue: I updated the settings in about:config as mentioned in https://support.mozilla.org/en-US/questions/1440060 by cor-el. It appears to have stopped the autoplay of videos. However, after browsing Google News and Yahoo News articles for about 30 minutes, my browser crashes. This happens under the same usage pattern as before. The browser becomes unresponsive, and if I click on anything, I see the rainbow Apple spinning wheel. Eventually, I have to force quit the browser. See attached.

Thank you!

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

duplicate of /questions/1440427 thread.

Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon.

I have a problem. When I access my Firefox main default screen I open up a respective website I want to access but within a matter of a few seconds the main default screen automatically opens up again meaning I now have two windows open which shouldn’t happen! I have opened up ‘Help’ and have refreshed Firefox a few times now. Additionally, I have opened ‘Troubleshooting Mode’ which comes up with ‘Restart’ then ‘Open’ and I have ‘Refreshed Firefox’ from this option. I have cleared my Cookies and Cache. I asked for help through the Firefox Community. I received one response asking if the problem still happened in ‘Troubleshooting Mode’. My response 'yes' it does but I have not had any other reply. Hence, I am stuck. Nothing has worked which I find very frustrating. I have used Firefox for many years now but if I cannot resolve this matter I will have to select a different browser which I don’t really want to do.

I'm using a Hotspot provided by Cisco in a library and when first connecting to the Wireless network, Firefox prompts me to login to network in order to have Internet access (expected and works fine). However, once the time session expires Firefox will sometimes prompt again to login. When this fails and internet access is abruptly ended, I've to reconnect to the Wireless network and have Firefox prompt to login.

This is a security vulnerability as someone could advertise the BSSID of the router and have victims connect to their Hotspot instead of the true one.

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicate that there is data, but appears blank in notepad, and wont load in json reader in firefox

I do not use SVG

I am victim of identity theft, someone with LLC trade mark websites using my personal information on PayPal, Google Microsoft edge and more to make business fraud.

The following html inscription animates when clicked (the duck in the image quacks), but for some reason, the animation doesn't activate on http://ord.io with the firefox browser. I wanted to bring this to your attention because It works on http://ord.io with every other browser.

https://ord.io/61325815

I am visually impaired and I need the Fonts to be Bold. I have changed the font and size but I can hardly read them they are so light. Especially on the Book mark page.

Recently my browser stopped opening in full screen. It opens in a little box that is usually partially off screen. I have not changed any settings and do not understand why this is happening. I maximize the window which usually has to be done twice (meaning I hit the maximize window twice to get it to go completely back to full screen). I have also tried dragging the corners of the window to maximum size, but the following day it will go back to not opening in full screen. If someone could help me with this, I would really appreciate it.

I'm installing a Docker service set onto a new Ubuntu system, that has Firefox installed by default. One of the services is a GUI application.

However, when opening Firefox for the first time, a dialog shows up that I would like to disable (attached).

How can I disable this?

I'm running Firefox using: "/usr/bin/firefox --kiosk http://localhost"

I've already followed a lot of the suggestions in here: https://searchfox.org/mozilla-release/source/remote/shared/RecommendedPreferences.sys.mjs (and verified they are indeed set after installing my own "user.js" file), but I cannot find an about:config preference that disables what I'm still seeing.

Any help or ideas?

This AM, I opened my Firefox Browser for the first time today and attempted to sign into my EaseUS account. I was confronted by a "request" to add "Browsing Safety by Safely" as an add-on to my Firefox. However, it would not let me to skip this "request" without adding it to Firefox. Nothing I attempted worked. I've never heard of a compulsory add-on, least of all from Mozilla! If I would have had the time, I'd have tried different accounts/log-ons/browsers, etc. However, I didn't have the time to do it then. Help please.

What is this? Have you heard of it? Do I have a problem? Should I remove the Add-On?

Thank you.

Harris [email address]

(email address removed; please do not post personal information on a public website; Forum rules and guidelines)